Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Does the pay of Uber fluctuate with gas prices?
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Can I bring along my dog as a driver?
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Cancellation fees after 2 minutes? I thought we had 5 minutes to cancel?
I thought we had 5 minutes to cancel. It's always been. I saw a charge yesterday for cancelling, and when …
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Two questions that came up in a FB group.
Are passengers ever deactivated for low ratings and if passengers never tip do drivers have a way of knowing this …
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What do you think of Uber's new CEO Dara Khosrowshahi?
He seems to be better than the last one, but I am curious what everyone thinks about how Uber's new …
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If i cancel my uber, will my rating go down?
i noticed my passenger rating seems really low lately. i dont remember it being this low, but maybe it is …
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What do I do when I am involved in an accident or collision?
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Pick Up at McCarran International Airport (LAS), Las Vegas, NV (for Uber and Lyft)
Where is the Pick Up at McCfran Aiport, Las Vegas, NV?
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How do I request an Uber ride when I am traveling to another country?
Planning a business trip to San Francisco from NY. I would love to use Uber there. ...or does another app …
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Why Does Uber Lump In All Cancellations In The Cancellation Rate?
I took a trip request from Uber yesterday at Princeton University (a lot of different buildings.) I show up at …
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Does Uber ever carry car seats for children?
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My phone battery died during an Uber trip. What happens?
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How do I recognize my driver? Any tips?
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how much luggage can uber ride take?
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is there a cap on how far a driver has to take me? in other words, can a dri ...
is there a cap on how far a driver has to take me? in other words, can a driver refuse …
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How do female Uber drivers stay safe?
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Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's to...
Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's too far, rider is …
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What Uber services can I pay using cash?
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What happen if the Uber driver's mobile get switched off before ending the trip?
What happen if the Uber driver's mobile get switched off before ending the trip?
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How do Uber Pool and Lyft Line handle tolls? Who pays for the tolls when there are multiple parties?
Can't sleep at night thinking about this. No, not yet to try. Highway, tunnels, and airport departure fees. How would …