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Do Uber and Lyft drivers mind picking up another passenger if it means they have to wait 5 to 10 minutes?

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KUrlerPhi
70
 Posted 4 years, 4 months ago

This is for the drivers.  Do you guys mind picking me up, and then picking up someone else up, it it meant you had to wait a few minutes?  Think the scenario.  I have a date, and I want to pick her up.  I want to arrive on an Uber, go to her door (I am a gentleman), and walk her back to the car.  

Are drivers annoyed by this? I am not saying I will wait 20 minutes for her to get ready. I just will be leaving the car to go get her.  5 minutes, maybe 10 minutes tops.

I admit that I have done this before.  Most drivers seem to be cool with it, after I explain the situation, but seem grumpy.  Let's hear it.  Legit or not legit?

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    RadarRider
    70 Driver
     1 month ago  (edited 1 month ago)

    In Charlotte, we get 10 cents a minute for uber xl.   (Your read that right  $.10)  HELL YEAH we get upset. Unless you tip extra. 

    Not to mention that many of these people feign not knowing how to add a stop so mileage is not included.   Please just be ready.  And no, I will not wait while you shop either.  I need to be blunt with no wiggle room because these type of questions are rampant.

    If we have to wait a collective total of 30 minutes that pays out a whopping $3 - where we could be missing out on 1 - 3 rides at premium rates. (30 x 10¢ =$3) or the equivalent of $6 an hour.  GROSS.

    Furthermore, I have to get a certain # of rides within a certain amount of time to get bonus... which is hard as one has to deal with drunker people late night.  If I do not make that bonus, I cannot afford to do uber... and I have to take advantage of busier hours.

    At the same time, don't bother asking for a stop at Wendy's as it can take an hour t…

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    In Charlotte, we get 10 cents a minute for uber xl.   (Your read that right  $.10)  HELL YEAH we get upset. Unless you tip extra. 

    Not to mention that many of these people feign not knowing how to add a stop so mileage is not included.   Please just be ready.  And no, I will not wait while you shop either.  I need to be blunt with no wiggle room because these type of questions are rampant.

    If we have to wait a collective total of 30 minutes that pays out a whopping $3 - where we could be missing out on 1 - 3 rides at premium rates. (30 x 10¢ =$3) or the equivalent of $6 an hour.  GROSS.

    Furthermore, I have to get a certain # of rides within a certain amount of time to get bonus... which is hard as one has to deal with drunker people late night.  If I do not make that bonus, I cannot afford to do uber... and I have to take advantage of busier hours.

    At the same time, don't bother asking for a stop at Wendy's as it can take an hour to get food around here.

    I would like to take a moment to remind you that we pay for everything: the car, gas, insurance, maintenance, cleaning...  so if you think we are doing good to gross $10-20 an hour... NO... that is gross, not net.  Then there is also depreciation of vehicle... and damages by passengers.

    (Did you know that renting a Tesla through Uber starts at $340 a week? Not viable in my market.)   

    When Uber says drivers are making $30 an hour at night:  That is GROSS, not NET.   In charlotte, we get  54 ¢  a mile and 10¢  a minute and any bonus/surge... plus a dollar or two per ride.  The rides are cheaper than ever... 

      So yes, if it is cutting my ability to get another ride faster... I do not like it.  The cost to me is not only the next ride... But the next surge that comes with it... or boost hour before it disappears.   (surges are becoming rare.)  


    So yes, I will smile... and say if it is not too long.  Please reimburse me as I make nothing while waiting... and be nice about it.   Most people are nice about it.  Most all.


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    SmittenKitten
    2096 Rider
     4 years ago

    As I read these responses, I think the answer depends on a few things:

    a) How busy the night is.  Yes, drivers do make money while driving and when the vehicle is moving.  So, if it's a busy night, they'd rather be doing that.  Some are saying, "it's better than making $0.00", but that logic only works if there aren't other passengers out there.

    b) Whether the driver drives an UberX, UberXL, UberBlack, or UberSUV.  The per minute fee is quite different between these services.  In Boston, UberX makes $0.21/minute ($12.6/hr), UberXL $0.35/minute ($21/hr), UberBlack $0.45/minute ($27/hr), and UberSUV $0.50/minute ($30/hr).  UberX drivers would be at a disadvantage and perhaps be grumpy, but UberSUV guys probably don't mind nearly as much.

    c) Location probably matters.  The per minute fee is also different from city to city.  For example, Boston UberX drivers get paid $0.21/minute but those in San Diego make $0.15/minute.  That's a big difference.  You may argue that there is a cost of living adjustment, but $0.15/minute is $9 per hour before Uber takes its cut. 

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      rectorma34
      4
       4 years ago

      Definitely depends on how busy the night is! That is always key, if it is a slow night, I do not mind at all.

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    RPaulson
    559 Driver
     4 years ago

    We are your personal driver.  What you are doing is exactly what we are hired to be doing.  In my mind, it's definitely ok to stop at a place, you tell me to wait, and you pick up someone.  and remember, we get paid for the time waiting as well.

    Some drivers get grumpy?  I don't think they are in the right profession then.  Yes, we'd make more money while driving, but we make zero while not having a customer.  We should be happy to be making money for the time spent.

    Also, when we are waiting, we don't consume fuel/gas.  So, the profit margin goes up.

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      RadarRider
      70 Driver
       1 month ago

      Um no.  Had a guy stop the other night at CVS.   I will be out in a minute.  He wound up taking 30.  The only reason I did not leave his ass was because he kept saying just another minute... and I think he was mentally ill and down on his luck.  (like one of my relatives and maybe me too some day)  We do not earn when waiting.  10¢  a minute is less than minimum wage.. even here in NC... which is more than our expenses/hour.

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      DDominico69
      188 Driver
       4 years ago

      That "personal driver" pitch died like a decade ago.

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    BGraft89
    622 Rider Driver
     4 years ago

    Just tip us later, and you are good.  5 to 10 minutes is completely reasonable.

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      KUrlerPhi
      OP 70
       4 years ago

      What about 20 to 30?

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        BGraft89
        622 Rider Driver
         4 years ago

        Still ok in my opinion.  

        Look, I drive an UberSUV, and get paid $0.50 a minute.  That's $30/hour, $23 even after Uber takes a cut.  That isn't a bad gig for sitting there. I usually kill my engine to save fuel, and we are good.  

        Yes, time is money for Uber drivers, but worst wasted time is bewtween rides and waiting for rides where we make $0.00 an hour.   When I am on the clock, I am always happy.  I will wait for 2 hours, if you want me to.

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          DDominico69
          188 Driver
           4 years ago

          $30/hour?  That's because you drive an expensive Escalade on UberSUV.  I drive an UberX, and I make like $6/hour.  

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    DDominico69
    188 Driver
     4 years ago

    Gosh, so many holier than thou drivers here, claiming "they would be happy to wait." Why can't we be honest?  I absolutely hate waiting around and I know many other drivers do too.

    I get whopping $0.15 a minute and that's before Uber takes its 25% cut. (Maybe it's better in other cities.) That's like $6 an hour, lower than minimum wage.  I hear other drivers saying it's better than not having a passenger, but it sucks compared to when we are driving a passenger.

    We get paid the most while driving and the vehicle moving.  On a busy night, this kils productivity and earnings.    If I sat around all night waiting for people picking up their dates, I wouldn't be able to earn a living. 

    Please just complete the trip and order another one.  That isn't that hard, right?  Booking fee is like $2 to $3.

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      AsStibelDude
      668 Driver
       4 years ago

      $0.15/minute? Wow, that's low.  Obviously an uberX, but where are you?   We get $0.21 in Boston.

      I see various driver responses here, but I think it depends on whether the driver drives a UberX/XL vs. UberBlack/SUV.  The per minute rate differs significantly.

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    DonutDrivers
    246 Driver Driver
     4 years ago

    Just COMPLETE the ride and call a new Uber. I don't think your date really cares if it's Steve or John waiting in the car.  The base fare is like $3.  If it takes you 10 minutes to pick her up, you already spent that on wait time.  Let the driver go make his money.  Why punish the unlucky guy who picked you up.

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    Bigfrank
    447 Rider Driver Driver
     2 years ago

    I will wait as long as I get paid . It's hardly ever 5 or 10 minutes .

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    drivenmad
    134
     4 years ago

    If the pax is nice, I don't mind. Usually I can get a decent tip out of it.

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    bellylaugh
    50 Rider
     4 years ago

    I have done it before and the driver has never seemed to mind. People hate on Uber drivers but I have always gotten really nice people.

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    breakingbread
    273 Rider Driver
     4 years ago

    I would rather be driving, when I am driving I make the minute rate plus the per mile rate. If you want me to wait for you while you run errands I expect a good tip to make up for my lost wages.

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    WWBlueStuff
    268 Driver
     4 years ago

    As long as you let me know how long it will be and you show some appreciation, no problem.

    Oh, in case you are wondering if we would just end the ride and drive off?  (like cabbies used to?)  No, that wouldn't happen with Ubers because you'd give us a bad rating!  :)

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    RacRay79
    142 Driver
     4 years ago

    As long as you let us know of your plans and show some respect, we will be happy to wait. Maybe a quick mention of a tip too.  (or just tip us later.  We dont' make much while sitting there.)

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      uber driver texas
      10
       4 years ago

      I don't think the girl will care if you wait in the car, just add a stop to the trip. You can easily add a stop right through your Uber and Lyft ride, and then the girl will have 2 minutes to come outside.