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Are Rideshares Safe? A Survey on Uber, Lyft, and Safety Conducted by RideGuru

Posted by: RideGuru Team Jul 25, 2019
Updated Jan 16, 2020

2 comments

Do you feel safe riding in an Uber?

The media has recently released a few stories on riders encountering scary situations while utilizing Uber and Lyft. From harassment to murder the stories of riders becoming victims are sadly becoming more and more common. 

To better understand how riders across the country view rideshare safety we surveyed over 400 riders to hear their thoughts. We wanted to know if riders not only feel safe taking Uber and Lyft but if they actively ensure their safety through numerous checkpoints set up within the app. Here's what today's riders had to say.


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    wraiththe
    203 Driver
     3 years ago  (edited 3 years ago)

    This is somewhat offensive. I drive and frankly... I do not feel safe. The part about asking the driver to give his name and to give the passenger the name is absurd and aggravating. First.... you should have the driver give your name and you give his name OR simply say HI "Driver" and expect them to say HI "Passenger." So that You BOTH know you are matched correctly. INFO THE RIDER GETS: The make , model, year, and color of our cars. The license plate number. Our Names and OUR PICTURE!!! Uber has our SS# Drivers License and phone number (working) INFO THE DRIVER GETS: A name... might be fake... Do you know anyone named PBJ? A number to call... which quite often does NOT work. If it does, they may not answer. (Lyft offers a place to put a rider pic, but Most do not use it or post their dog or something.) 10 percent of the time the passenger is not the same as the account holder. We, the drivers, get squat... and are at risk. The only way he have any …

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    This is somewhat offensive. I drive and frankly... I do not feel safe. The part about asking the driver to give his name and to give the passenger the name is absurd and aggravating. First.... you should have the driver give your name and you give his name OR simply say HI "Driver" and expect them to say HI "Passenger." So that You BOTH know you are matched correctly. INFO THE RIDER GETS: The make , model, year, and color of our cars. The license plate number. Our Names and OUR PICTURE!!! Uber has our SS# Drivers License and phone number (working) INFO THE DRIVER GETS: A name... might be fake... Do you know anyone named PBJ? A number to call... which quite often does NOT work. If it does, they may not answer. (Lyft offers a place to put a rider pic, but Most do not use it or post their dog or something.) 10 percent of the time the passenger is not the same as the account holder. We, the drivers, get squat... and are at risk. The only way he have any chance of knowing that the rider is correct is if they know our names. We can say "Hi JOE" and Johnathan will still get in the car sometimes. Please say my name... so at least there is a chance you are the correct rider. Riders have always had more than enough information to verify that the driver and vehicle are correct before getting in. All this publicity is just publicity... and overreacting. This is not to put shade on the girl who was attacked by a guy pretending to be an Uber Driver.... Absolutely horrible! Never get in the car if any of the information does not match. Calling the police and taking a license plate would probably be a good idea. No once seems concerned about the Driver's safety. Drivers get shot, beaten up, raped, abused... their cars torn up, they even get caught in the middle of gun fight... But the news does not seem to care about this. Driver lives matter too. All lives matter.

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      Uberserge
      1296 Rider Driver
       3 years ago

      Bravo, couldn't have said it better myself. Main stream media is one reason why Uber and Lyft became so successful. A large majority of the MSM have no clue what they're writing about when it comes to the rideshare industry. They basically get fed stories from Uber and Lyft and run with it. MSM has been the best free propaganda machine U/L could hope for. 

      Drivers are expendable like yesterday's newspaper, passengers are the goose that lays the golden egg for U/L.