Viewing posts by RideGuru Team
Uber has launched another new product within the Uber app, Uber Explore. With Uber Explore, Uber users will now be able to browse and book experiences from dinner reservations, live events, and other fun activities.
According to Uber, when users open the new Explore tab within their Uber app they will see “places recommended to them based on categories including food & drink, art & culture, nightlife, music & shows, and more.” Further, customers will also be able to see reviews, photos, and directions for every experience.
As part of Uber Explore, Uber users will be able to utilize …
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The war against Ukraine has rapidly become an international crisis affecting millions of innocent people. As the situation continues to develop, various countries, companies, and individuals are doing what they can to help those in need. Uber is the most recent company to pledge support, particularly for impacted employees, riders, and drivers.
Their first effort includes launching an in-app donation button which allows Uber riders across the United States to make easy and seamless donations to the International Rescue Committee. Uber plans to match all donations made through the app up to $1 million. Further, Uber is also planning to …
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Do you have a ride or Uber eats charge you do not recognize on your account? Are you worried your Uber account has been hacked?
Luckily, Uber makes it simple to dispute a charge through their app, over the phone, or on their website!
Before you start the process of disputing an Uber charge, it is important to make sure that the charge you are seeing is not one of the following:
UPDATE: As of Tuesday, April 19th, 2022, Uber no longer requires riders or drivers to wear masks.
Yes, as of now, Uber is still mandating that all riders and drivers wear a face mask while in an Uber, regardless of vaccination status.
While some areas of the country are opening back up and not mandating masks in establishments or schools, Uber’s mask policy is still in effect as part of its “No Mask, No Ride” program.
Uber’s “No Mask, No Ride” policy starts from when your driver picks you up until they drop you off, in other words, you …
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Has your Uber rating suddenly dropped? Do you ever wonder which of your drivers gave you a poor review and why?
Uber is finally opening the curtain on ratings and showing riders and drivers exactly how their rating is calculated. Now, within the Uber app, users will be able to see how many 5 star ratings, 1 star ratings, and every star rating in between that they have received over the years. This is the first time Uber is sharing this breakdown of data with their users and frankly, we find it quite fascinating!
According to Uber’s newsroom, starting …
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