Viewing posts for the category Rideshare Knowledge
Recently, Lyft announced an expansion to their Lyft Concierge service. Lyft Concierge enables organizations within the Lyft Business portal to schedule and cover ride costs on behalf of a patient, employee, or customer.
Now with the new added benefits, Lyft Concierge riders will enjoy extended safety features and an overall enhanced experience when they open their rides in the Lyft app. More specifically riders will now be able to access multi-language support and advanced security.
Provide advanced safety features: Riders can have greater peace of mind …
read more
Have you heard of Uber’s newest service, Uber Park? Just like the name describes, Uber Park helps users find available parking spaces. For those who live in big cities, the hassle of circling block after block searching for a parking space is a real pain point. Uber is hoping that Uber Park will cut down on both wasted time and unnecessary garage expenses for users.
With Uber Park, commuters will have the ability to book and pay for a parking space in specific parking lots around their city.
Uber Park is a partnership between Uber and Metropolis, a parking …
read more
Uber has launched another new product within the Uber app, Uber Explore. With Uber Explore, Uber users will now be able to browse and book experiences from dinner reservations, live events, and other fun activities.
According to Uber, when users open the new Explore tab within their Uber app they will see “places recommended to them based on categories including food & drink, art & culture, nightlife, music & shows, and more.” Further, customers will also be able to see reviews, photos, and directions for every experience.
As part of Uber Explore, Uber users will be able to utilize …
read more
Do you have a ride or Uber eats charge you do not recognize on your account? Are you worried your Uber account has been hacked?
Luckily, Uber makes it simple to dispute a charge through their app, over the phone, or on their website!
Before you start the process of disputing an Uber charge, it is important to make sure that the charge you are seeing is not one of the following:
UPDATE: As of Tuesday, April 19th, 2022, Uber no longer requires riders or drivers to wear masks.
Yes, as of now, Uber is still mandating that all riders and drivers wear a face mask while in an Uber, regardless of vaccination status.
While some areas of the country are opening back up and not mandating masks in establishments or schools, Uber’s mask policy is still in effect as part of its “No Mask, No Ride” program.
Uber’s “No Mask, No Ride” policy starts from when your driver picks you up until they drop you off, in other words, you …
read more
RIDEGURU
