Viewing posts for the category Rideshare Knowledge
Has your Uber rating suddenly dropped? Do you ever wonder which of your drivers gave you a poor review and why?
Uber is finally opening the curtain on ratings and showing riders and drivers exactly how their rating is calculated. Now, within the Uber app, users will be able to see how many 5 star ratings, 1 star ratings, and every star rating in between that they have received over the years. This is the first time Uber is sharing this breakdown of data with their users and frankly, we find it quite fascinating!
According to Uber’s newsroom, starting …
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Lyft Business is a specialized service that allows businesses the option to provide seamless rides for employees, customers, or guests. There are a few services within the Lyft Business portal that are tailored to different businesses needs such as; Travel, Commute, Events, Courtesy, Healthcare, and Higher Education. Keep reading below for a breakout of each service type.
Lyft’s Business Travel allows employees to easily use Lyft to book a car on the companies account. This allows for the company to pay for all business rides directly and for receipts to automatically be filed within the company’s profile for expense …
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Uber has come a long way from it’s early days as a simple app to hail a black car! Now, you can order most anything through the Uber platform and, for the most part, Uber has made their service pretty user friendly. However, we still see a few common issues that users seem have with the Uber app and service. Here are the 4 most popular problems and corresponding solutions that our team answers weekly through our support inbox.
Most often we find that when a user is having trouble logging into …
In recent years, Uber has faced significant scrutiny over privacy breaches and safety concerns, tarnishing its reputation as a reliable and secure transportation service. However, in a surprising turn of events, Uber has taken steps to address these issues head-on by introducing a comprehensive privacy initiative – the Uber Privacy Center. This user-friendly hub is conveniently located within the settings menu of the Uber Rider, Driver, and EATS apps, demonstrating a renewed commitment to user privacy.
The Uber Privacy Center comprises several features aimed at empowering users with greater control over their personal information:
1. Uber’s Privacy Overview: At …
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In partnership with Visa, Uber has just announced that they will be giving away “Grants for Growth” to merchants in need. This $1 million grant relief program will focus on restaurant recovery and entrepreneurship initiatives during this tough time.
In order to be eligible, Merchants must have been active on the Uber Eats platform since January 1, 2022 and must be located in one of the following cities; Atlanta, Chicago, Los Angeles, DC, Miami, Detroit, the NYC metro/New Jersey area, the San Francisco Bay Area, Philadelphia, and Boston.
According to Uber, “Grant recipients will be selected through a competitive search …
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