RideGuru Newsroom

In response to Hurricane Ida, Lyft has activated their LyftUp initiative in Louisiana and Mississippi. LyftUp is a Disaster Response program that Lyft has now activated over 25 times since 2017. LyftUp provides access to free and discounted rides for those who need it most. 

Currently, LyftUp can be used in Louisiana and Mississippi for riders looking to get a ride to designated shelters and/or critical resources. Rides can be accessed in Baton Rouge, Gulfport, Biloxi, and Jackson using the code IDARELIEF21. Through this code, riders will receive 2 free rides up to $20 in value each. This LyftUp response …

Are you looking to streamline the time your company spends on expensing? With an Uber Business Profile, you can cut down on receipts and logging for individual trips taken and expensed by your employees. When you set up an Uber Business account, all your employees will be able to take rides from one “team account” where you have the authority to set the ride parameters. Further, you can coordinate, arrange, and pay for everyone’s rides easily from the web, even if your employees don’t have a smartphone! Curious to try out an Uber Business Account for your team? Follow the …

Lyft has reinstated their shared rides option after previously cancelling the service due to the Covid-19 Pandemic. In an effort to help communities to get moving again and to provide more opportunities for drivers to earn more, Lyft has revamped and launched a brand new shared ride experience in Philadelphia, Chicago, and Denver, with plans to expand to additional markets soon. According to Lyft, their new shared rides experience is “more efficient, reliable and enjoyable for both riders and drivers.”

With the Covid-19 pandemic still in effect and the Delta Variable picking up speed, Lyft has implemented some mandatory safety …

If you need emergency assistance during your Lyft ride, you can now easily request help discreetly from the Lyft app. In partnership with ADT, Lyft has enabled a new safety feature that allows riders and drivers to quickly get help if they ever feel they are in an unsafe situation.

Request Help as a Rider

Lyft riders can request help discreetly by tapping ‘Alert 911 silently’ in the Lyft app. You have 10 seconds to cancel the request, after the 10 second period a member of the ADT team will contact law enforcement and share your location details. You will …

Have you lost an item in your Uber? Here is the best way to ensure you get your lost item back!

The first step (and best way) to retrieve a lost item in an Uber is to contact your driver. Uber has outlined the below process for contacting your driver.

How To Contact Your Driver

1. Open the Uber app and tap the menu icon, then "Help"
2. Tap "Trips and Fare Review" and select the trip you took
3. Tap "I lost an item," then "Contact my driver about a lost item"
4. Enter your phone number and tap …