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RideGuru Newsroom

The 4 Most Common Issues with the Uber App

Posted by: RideGuru Team in Rideshare Knowledge 6 months ago

How to resolve issues with the Uber app

Uber has come a long way from it’s early days as a simple app to hail a black car! Now, you can order most anything through the Uber platform and, for the most part, Uber has made their service pretty user friendly. However, we still see a few common issues that users seem have with the Uber app and service. Here are the 4 most popular problems and corresponding solutions that our team answers weekly through our support inbox.

 

1. I can’t log into my Uber account


Most often we find that when a user is having trouble logging into …

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Uber's Privacy Settings: Everything You Need to Know!

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 6 months, 2 weeks ago

Uber Privacy Settings

When one thinks of Uber, the term “privacy” does not generally also come to mind. Uber has come under fire many times since its inception for privacy breaches and safety issues. However, Uber has recently made a renewed commitment to privacy and has even made an easy to utilize Uber Privacy Center right within their app. This in-app hub, is located within the settings menu of the Uber Rider, Driver, and EATS apps. Through this new Uber Privacy Center, users can view how Uber uses their data and manage their privacy settings to their comfort level. 

Here is everything that …

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How to Contact Amazon Flex Support

Posted by: RideGuru Team in Announcements , Driver Community 6 months, 3 weeks ago

Amazon Flex

Working as an independent contractor for Amazon Flex has many perks; flexibility, decent pay, and a relatively painless application process. However, when issues arrive with your deliveries, dealing with Amazon's Customer Support can be incredibly frustrating. Below we are outlining the top ways to quickly in in touch with Amazon Flex Support, regardless of your situation.

Amazon Flex Support Phone Numbers

There are two direct Amazon Flex support phone numbers: (877) 212-6150 and (888) 281-6901. We recommend having one or both of these stored in your phone’s contacts. This will make calling in an emergency quicker and easier. 

Amazon …

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Grants for Growth: How to get $10,000 from Uber!

Posted by: RideGuru Team in Announcements , Rideshare Knowledge 6 months, 3 weeks ago

Uber Grants for Growth

In partnership with Visa, Uber has just announced that they will be giving away “Grants for Growth” to merchants in need. This $1 million grant relief program will focus on restaurant recovery and entrepreneurship initiatives during this tough time.

In order to be eligible, Merchants must have been active on the Uber Eats platform since January 1, 2022 and must be located in one of the following cities; Atlanta, Chicago, Los Angeles, DC, Miami, Detroit, the NYC metro/New Jersey area, the San Francisco Bay Area, Philadelphia, and Boston. 

According to Uber, “Grant recipients will be selected through a competitive search …

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How to Redeem an Uber Gift Card

Posted by: RideGuru Team in Rideshare Knowledge 7 months, 1 week ago

Uber Gift Card

Did you receive an Uber or Uber Eats gift card for the holidays this year? Uber gift cards have become increasingly more popular in recent years as corporate holiday gifts, teacher gifts, and even as stocking stuffers. Redeeming and enjoying your Uber gift card is quite simple! Follow the below steps to apply your gift card to your Uber balance.

In the Uber app

  1. Make sure you have the latest version of the Uber app.
  2. Tap the menu icon and select Wallet.
  3. Tap Add Payment Method or Redeem Gift Card.
  4. Then tap Gift Card.
  5. Enter your PIN/gift code (with no …
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