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RideGuru Newsroom

What to do when your Uber sign-in is not working

Posted by: RideGuru in Rider Community , Rideshare Knowledge 1 month, 2 weeks ago

Is your Uber sign-in not working? This is a common occurrence amongst Uber users and most often the culprit is simply a mis-remembered password. If you think this may be the case, try resetting your password through Uber. If you are sure that your password is correct, please contact Uber through this form as they may need to re-confirm your identity.

If you are able to sign into your account but you still cannot request a ride it may be because of one of the following reasons:

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How to Set Up Your Trusted Contacts in the Uber App

Posted by: RideGuru in Rider Community , Rideshare Knowledge 1 month, 3 weeks ago

How to Set Up Your Trusted Contacts in the Uber App

Safety is one of the top reasons travelers choose not to use rideshares like Uber and Lyft. With frequent stories of riders being kidnapped, molested, and even killed showing up almost daily across the news, it is understandable why some riders are a hesitant to get into a car with a stranger. However, if you follow the correct safety precautions before getting into a rideshare vehicle, your chances of finding yourself in a dangerous situation become very slim. While we have outlined a list of steps you should always take before taking your ride in previous posts, we wanted to ...

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Does It Really Matter Which Rideshare App You Use? (5 Reasons It Might)

Posted by: RideGuru in Rider Community , Rideshare Knowledge 1 month, 3 weeks ago

When you’re selecting the right rideshare app for you, there’s a variety of different features that may direct your steps towards one app versus another. Yet, if you don’t know the differences, you may be missing out on the perfect ride. And if you’re still asking, does it really matter which ride share app I use? Here’s why it might!


1. Fare estimate 

This might be the number one factor that comes to mind when selecting a ride—how much does it cost? You open up your app, you put in your destination, and you ...

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The Story Behind Uber: How Uber Started

Posted by: RideGuru in Rideshare Knowledge 1 month, 3 weeks ago

The Story of Uber

Uber. We all love it and rely on it. If nothing else, it is a groundbreaking and revolutionary concept that has made life easier for a lot of people. It has become a brand name recognizable around the world in only a few short years. How did Uber get to where it is now? Check out our top 7 key facts about Uber's origin.

When did Uber start?

Uber officially got its start in March, 2009 in San Francisco California. Uber wasn’t always called Uber, though. The beta was launched as UberCab in 2011. The price was higher ...

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Getting Around New York City: Our Top 6 Travel Tips

Posted by: RideGuru in Rider Community , Rideshare Knowledge , Travel/Wanderlust 1 month, 3 weeks ago

Getting around New York City

Traveling is exciting and we love to promote wanderlust within our community! However, navigating a big city, like NYC, can be a bit daunting especially for women. There are too many stories in the news of women getting abducted, molested, and even murdered simply because they were traveling in the wrong place at the wrong time. If you are planning a trip to New York, or any big metropolitan area, it is wise to review these top safety tips for traveling safely.

1. Research your destination

Before you go anywhere in a city, make sure you do your research on ...

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