It is hard to find an industry that has not been impacted by Covid-19 but few industries have been more affected than the travel industry. In a leaked video, Uber exec, Ruffin Chevaleau, tells employees that Uber’s business is down by more than half. She then proceeds to layoff 3,500 workers. "With trip volume down, the difficult and unfortunate reality is there is not enough work for many front-line customer support employees," she said. "As a result we are eliminating 3,500 front-line customer support roles. Your role is impacted and today will be your last working day with Uber."
While ...read more
As states begin to loosen Coronavirus restrictions and open back up, Uber is thinking ahead on how to best “restart” their rideshare business. According to CNN Business, Uber executives met last week to discuss new policies for both drivers and riders to help prevent the further spread of Covid-19.
One such policy is the requirement of face masks to be worn by both drivers and riders. Not only is Uber stating that they are requiring face masks to be worn when within rideshares but they are also developing new technology that will be able to detect if their drivers ...read more
Using a grocery delivery service used to be viewed as a luxury expense. However, as the threat of Covid-19 only increases, delivery services are becoming more of a necessity every day. Here are our top ten grocery delivery services as well as a general how-to-guide for using these platforms.
The concept is actually fairly simple. Instead of physically going to the grocery store and walking the aisles to pick out what you need, you will create a virtual grocery shopping list by building a “digital cart”. Through your phone or computer, you will be ...read more
Towards the end of February, Uber released a new feature, which allows drivers to report small scale incidents, which don’t qualify as emergencies. The release comes after the company’s first safety report, which had some alarming results. Riders and drivers were experiencing similar rates of attacks during rides.
In 2018, Uber included a panic button within the app, which directly calls 911 so the rider and driver can have help as quickly as possible. Not every incident requires the police, so Uber has just released a new way for riders to let the company know, without leaving the app, about ...read more
There is no denying that the travel industry was hit very hard when the world started sheltering in place due to Covid-19. Numerous airlines needed government assistance, big hotel chains like Marriott had to enact paycuts and layoffs, and major attractions were forced to shutter up. With no one traveling from place to place, except a few essential workers, rideshare companies have also taken a major hit. Of course, the hardest hit members of the rideshare companies are the drivers.
Stories of drivers earning only $7 a week compared to their previous weekly income of $400 are numerous. Not only ...read more