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RideGuru Newsroom

What is an Uber Cleaning Fee?

Posted by: RideGuru in Rideshare Knowledge 3 weeks, 5 days ago

Was your Uber ride more expensive than you were anticipating? Upon further investigation of your receipt did you notice a charge titled "cleaning fee"? If so, your driver felt that you left their car in an unsatisfactory condition and as a result charged you with a cleaning fee.

According to Uber, "Riders are responsible for damage to the interior or exterior of a vehicle caused by incidents such as vomiting or food spills. Cleaning fees are assessed and charged according to the extent of damage." If your driver claims that you left a mess in their car, you’ll receive ...

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RideGuru Digest for Jan 24, 2019

Posted by: RideGuru in RideGuru Digest 4 weeks, 1 day ago

From the RideGuru Forum

Scary Stuff! Dashcam video catches the moment rider tries to hijack the vehicle from driver

This is why I don't like people sitting in the front. He could have killed them both!

https://www.cnn.com/videos/us/2019/01/23/passenger-grabs-steering-wheel-uber-dashcam-mxp-vpx.hln

Uber CEO, Dara, discusses large amounts of new Uber drivers due to shutdown

"We haven't quantified [how many new drivers have joined], but it's definitely happening in D.C., and it's happening to the most needy "

Day 33 and still no ...

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Are the Uber and Lyft IPOs Stalled by Government Shutdown?

Posted by: RideGuru in Rider Community , Rideshare Knowledge 1 month ago

The United States government shut down has been the longest in history, and has led to a funding cut of a quarter of the federal budget, leaving 800,000 employees without pay. What does the shut down mean for us as citizens? This shut down is causing many problems, including loss of government security, food safety concerns, and more. 

The government shut down is also impacting the initial public offering process for rideshare companies Uber and Lyft, which were both expected to be filed in the next coming months. The SEC is not processing or providing feedback to the filings ...

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How to Cancel an Uber Reservation

Posted by: RideGuru in Rider Community , Rideshare Knowledge 1 month ago

Riders love being able to schedule their Uber rides in advance but sometimes due to last minute conflicts, those same advanced schedulers are stuck searching for a way to cancel their Uber ride. Fortunately, Uber understands that life happens and has created an easy way to passengers to cancel their Uber ride when the need arises.

Follow the steps below to cancel your Uber reservation.

1. Open up the Uber app and tap the menu button in the upper left hand corner.

2. Tap "Your Trips" and select the "Upcoming" option.

3. Find the ride your wise to cancel or ...

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RideGuru Digest for Jan 21, 2019

Posted by: RideGuru in RideGuru Digest 1 month ago

When NOT to schedule Uber rides in advance.

When Uber debuted their scheduled rides feature, riders were excited that they could schedule their favorite form of transport for those important meetings and strict airport departures. However, riders soon learned that Uber's scheduled rides are not guaranteed and that in some cases using a local car service might be ...

From the RideGuru Forum

‘Suicide Surcharge’ or Crucial Fee to Fix the Subway? Taxi Drivers Brace for Battle Over $2.50 Charge

Another death-rattle for the cab industry. (via New York Times)

Uber Exploring Autonomous Bikes ...

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