RideGuru Newsroom

When you should Call Uber or Lyft Instead of an Ambulance

Posted by: felicia in Rideshare Knowledge 3 weeks, 6 days ago


It can sometimes be a gut reaction to call an ambulance when you or a friend is hurt and you can’t drive to the hospital yourself. The safety that an ambulance provides can offer immediate relief, or at least comfort in knowing that you will be taken care of properly.

But, an ambulance can cost close to a thousand dollars, even if you have insurance, for just a 15-minute drive. If you’re not in critical condition, there may be a better option for you. Calling an Uber or Lyft ride instead can be a great alternative, and will ...

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How to Report Unsafe Uber and Lyft Drivers

Posted by: RideGuru in Rider Community , Rideshare Knowledge 4 weeks, 1 day ago

How to Report a Bad Uber Driver

Have you had a bad experience with an Uber or Lyft driver? Unfortunately, not all drivers are as wonderful as can be and reporting these drivers is an important way to keep drivers accountable and keep the Uber and Lyft platforms aware of what is going on within their company. 

There are a variety of reasons you would need to report an Uber or Lyft driver: an accident, poor driving, rude, or any number of reasons. It is also possible to report an accident as a third party if you are witness to something that happens. Most incidents will be ...

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Tips for Using Uber Internationally

Posted by: lilly in Rideshare Knowledge , Travel/Wanderlust 1 month ago

Using Uber Internationally

Traveling internationally is an amazing opportunity, but getting around in a new and foreign destination can be a headache. Cabs used to be the go to for travelers nationally and internationally, but Uber has changed the game around the world. Instead of shelling out your hard earned money on cabs, save by spending a fraction of the price on Ubers, so you can keep your cash for the fun stuff on your travels. To keep the stress to a minimum, there are a few things you can do to ensure Uber runs smoothly while you’re having the time of ...

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What is Uber Quiet Mode?

Posted by: RideGuru in Rider Community , Rideshare Knowledge 1 month ago

Uber Quiet Mode is one of a few new features that Uber rolled out on that Uber Black and Uber SUV platforms yesterday. These new features are designed to let riders specify preferences for their trip before they even get inside the car. The most popular new feature is “Quiet Mode” which lets users choose between “quiet preferred” or “happy to chat” for each ride within the app.

“Uber Black and Uber Black SUV riders told us they wanted high-quality service and premium comfort,” Uber wrote in a blog post. “That’s why we’ve improved features and requirements to ...

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Will the Need for Rideshare Drivers Disappear?

Posted by: felicia in Rideshare Knowledge 1 month ago

In the midst of rideshare driver strikes across the country due to low wages and unfair employment status’; Lyft’s head of operations Jon McNeill has a message for drivers. He compared rideshare drivers today to telephone switchboard workers in the past. You know, those people who would sit in operating rooms and physically connect long-distance phone calls. 

Soon, McNeill said, rideshare drivers may not be necessary at all if autonomous vehicles become the norm. This suggests that it would be wise for drivers to find other ways to make themselves part of the process – a part that won’t ...

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