RIDEGURU
Angela Taylor (RedANT)
Ride Scholar from Seattle
1072 Rider DriverActivity
Posts by RedANT
No posts found.Featured Answers by RedANT
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The Uber driver app in the Google Play store has a rating of 4.4/5 stars. I posted a comment/rating on Google Play:
Me: "If drivers have a 4.4/5 star rating, Uber calls us failures and deactivates us. Why is this rating acceptable or different?"
Uber: "Hi RedANT. This doesn't sound right. We want to take a closer look into this for you. Please send a quick note to t.uber.con/drivercontact so we can connect."
(Needless to say, I did NOT contact them with my real information)
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Old system:
$25 trip @ 2x surge = Passenger pays $50 (driver made approx 65% of the total = $32.50, and Uber/Lyft made approx 35% of the total = $17.50)
New system:
$25 trip @ 2x surge = Passenger still pays $50 (Driver makes 65% of $25 = $16.25 + a $2.50 fixed "surge" = $18.75 earned by driver. Uber/Lyft collect the balance of $50 - $18.75 paid to driver = $31.25 = approx 63%) Driver pays for 100% of their car payment, insurance, gas, and maintenance. Uber/Lyft does nothing but change policies and adjust app settings to increase their share. Passengers get fleeced.* Please note that all numbers are approximate, and will vary greatly depending on the area you're in.
** Driver pay was previously paid based on a per minute rate + mileage rate + surge multiplier.
Pay is now based on a per minute rate + mileage rate + a flat surge fee that is a fraction of the former multiplier payout. This change effectively increases Uber and Lyfts share of the fares significantly, taking money out of driver pockets and increasing company revenue. Regardless, I'd bet that Uber and Lyft will still post huge Q1 losses as they head into their respective IPOs.
This is why drivers are pissed. (And rightfully so)
No thanks. If you get into that I'm happy for you, but I prefer quiet rides. With my luck I would get this karaoke lover as my driver...
"You're not getting out until we've finished singing this song together! Sing louder damnit!"
I don't drive ANY kids without required car seats. If you bend those rules, you take on full liability if anything happens on the trip. Is $5 or $10 worth the risk?
Something to consider: Uber and Lyft often "hold" ratings for up to a week to protect passengers and drivers from "revenge" ratings. You may take revenge on your last driver because your rating tanked, but it's very possible that they gave you 5 stars and the driver before them gave you the 1 star.
Guess again if you think I'm going to surrender personal information because you want a ride in my car.
Personal privacy and security goes both ways.
Why do you want to "upgrade?" The new app is absolutely horrible.
The best are the ones that tip 10% of a minimum fare. 10% of $2.62 = 26 cent tip
Order an Uber and make sure you tip your driver. You should be just fine.
If you have 4 suitcases and 2 carry on size cases, Uber XL is definitely your best bet. Keep in mind that the baggage you bring must generally fit in the trunk of my car, and I refuse to allow passengers to stuff empty seats with luggage. (Handbags and a CPAP are fine) You have no idea how much damage passengers have done to my vehicle trying to jam oversized luggage in the cabin. I won't take that chance anymore.
An Uber X vehicle is guaranteed to fit 4 PASSENGERS, with the limiting factor being available seatbelts, but there are no requirements guaranteeing baggage space.
This guy supposedly spent $33,812 on Uber rides. I'm curious to know how much he spent tipping his drivers over the course of those rides.
Their entire cash out system has been down since yesterday. (Worldwide) They estimate it coming back up in 24-48 hrs.
A little bird told me that the problem is nationwide.
Yo'd think that making sure that drivers get paid would be a priority, but it seems like their new logo is all they're focusing on.
Sad.
"The “scam” goes like this: Over the weekend, Kelly requested an Uber in New York City and was assigned a driver. But the driver never arrived and couldn’t be found at the location shown on Uber’s map. The driver didn’t answer any calls from Kelly and so after several minutes of waiting he gave up, cancelled the trip, and was charged a $10 cancellation fee."
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Why is it that everything we do is considered a scam? We get screwed by Uber and Lyft, we get screwed by passengers, then we're accused of criminal acts. WTF?
So you ordered a ride and the driver didn't show up for 10 minutes. Guess what, sometimes getting stuck in traffic requires longer wait times. Is that not a consideration? The driver didn't answer calls from the rider? In Washington touching your phone while driving will still get you a ticket and points on your license. I don't care how important you think you are, I'm not going to break the law so you can call and demand to know how long I'm going to be, or to listen to you complain because you didn't plan properly and are going to be late for work.
Have patience, and more importantly, have some faith in your driver. If you don't trust someone, why would you want to get in the car with them driving?
They had passes last year in Seattle. You pay a fee, then have a reduced fare ($5-10) strictly between two points. (i.e. home and work) Other destinations were discounted. Some people loved it. Others were confused by it and ended up running up huge bills. In a nutshell, you're purchasing a discount ride between two points.
Why did the driver pickup an underage rider?
Thinking optimistically, at least now the passengers will be better able to identify Uber drivers. Passengers look at the logo now and still don't know it's the Uber logo.
Uber and Lyft sold me on the belief that I would be making more than I really do. I was mislead by the claim that "we only take 20%" while they took much, much bigger cuts. The rideshare companies lied in calling me a partner, whilee treating me like a criminal and not even willing to give me basic professional support.
If drivers could see the passengers real time location, unscrupulous drivers could concievable circle the riders location to avoid pickup and to collect no shows.
Please don't get me wrong, I absolutely support the idea, however, looking back over the past several decades, everytime people were given "preference" due to their sex, i.e. ladies night, etc., there has always been a disgruntled guy crying that he's been unfairly discriminated against. In an industry dominated by men, I just don't think this is a realistically sustainable option.
There won't be any special compensations for driving during a hurricane, and I'd question if there would even be any sort of surge considering how strict states are in dealing with price gouging during emergencies. You won't be allowed to drive during the storm, and curfews, etc will probably be in place after if the are you're in takes catastrophic damage.
Do yourself a favor... stay off the streets and evacuate if ordered by local authorities. After the storm, stay off teh streets until the area is safe from downed power lines, etc.
(Yeah, I live in Seattle now, but I weathered Hugo when I lived in South Carolina, Andrew, Frances, Charley, Ivan, Jeanne and Irma if Florida, and Iwa and Iniki in Hawaii)
My understanding is that Uber is going to be experimenting with RIDER deactivation in Australia/New Zealand for those whose rating fall below 4.0 (Drivers get terminated at approx 4.65)
That said, getting to a 4 star rider rating takes a lot of 1* ratings, and chances are that those who breech that threshold probably have more issues than just tipping.
Personally speaking, when I rate a passenger I don't base my decision solely on tips, but rather on the question of whether I'd choose to drive them again. If I'd pick them up in the future they get 5 stars, if I don't want to see them again, they get 1*. If, however, I'm torn or which way to go, then tipping could potentially be a factor.