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What is the official rating threshold that Uber will deactivate a driver at?

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scantilysam
120 Rider Driver
 Posted 2 years, 6 months ago

Does anyone on here know what rating you cannot go below? I feel like it keeps changing?

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    Wes
    1601 Rider Driver
     2 years ago  (edited 2 years ago)

    The threshold varies by market.  It is a well established fact that certain geographies rate more liberally or more conservatively and thus there is no single number for the entire US.  However the long standing number for reference and concern is 4.65  and we can assume once you see any version of 4.xx you should be mildly concerned.

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      scantilysam
      OP 120 Rider Driver
       2 years ago

      Thanks Wes. I wonder why certain areas have different numbers? Different supply/demand of drivers? I would guess the threshold is lower in rural areas where there are hardly any drivers to begin with.

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    RedANT
    1071 Rider Driver
     2 years ago

    Generally, the threshold is 4.65   

    Unless you're actively trying to be deactivated, that shouldn't be hard to avoid.  

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      JBachman
      56
       2 years ago

      Really?  That seems so harsh.

      4.6 is one 1-star rating out of ten. It's four 4-star ratings out of ten. (assuming the rest are all 5) I guess it's whatever works.  and on a curve.

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        LG-PA
        810 Driver
         2 years ago

        Nowhere else 80% (a rating of 4) counts as a failing grade except for Uber and Lyft - idiotic system indeed!

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          JBachman
          56
           2 years ago

          I wonder how many drivers get deactivated as a result. Trying to see if many do get bumped or many do manage to stay over 4.6. 

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    blackandyellow
    144
     2 years ago

    I have actually read that this number varies by location, hence the confusion.

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    momof4
    8198 Rider Driver
     2 years ago

    Riders have 30 days to rate driver. What I found really interesting is Riders can change a drivers rating at anytime (at least 7 mths later) probably longer. Dont know why this would even be an option. I also dont think anyone would go back that long ago to do so but why even give that option? 

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    johndavidT
    16
     2 years ago

    It's honestly quite hard to get your rating that low. You would almost have to try to get deactivated.

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    Chelly
    83
     2 years ago

    I think the official number is actually 4.64.

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    jeffrey1987
    75 Driver
     2 years ago

    I think it is 4.6? At least that is the last I knew so unless they have changed it recently.