×

RideGuru Rideshare Safety and Security Survey 2019

Please take our quick (2 minute) survey on safety and security within the rideshare marketplace and automatically be entered to win one of 5 RideGuru Swag Bags!

Post New Topic

What is the official rating threshold that Uber will deactivate a driver at?

{{ ratingSum }}
scantilysam
101 Rider Driver
 Posted 2 weeks, 3 days ago

Does anyone on here know what rating you cannot go below? I feel like it keeps changing?

Featured Answers

Comments

Comment on this Post

    {{ ratingSum }}
    Wes
    1453 Rider Driver
     2 weeks ago  (edited 2 weeks ago)

    The threshold varies by market.  It is a well established fact that certain geographies rate more liberally or more conservatively and thus there is no single number for the entire US.  However the long standing number for reference and concern is 4.65  and we can assume once you see any version of 4.xx you should be mildly concerned.

    Show Hide  1 Reply
      {{ ratingSum }}
      scantilysam
      101 Rider Driver
       2 weeks ago

      Thanks Wes. I wonder why certain areas have different numbers? Different supply/demand of drivers? I would guess the threshold is lower in rural areas where there are hardly any drivers to begin with.

    {{ ratingSum }}
    RedANT
    947 Rider Driver
     2 weeks ago

    Generally, the threshold is 4.65   

    Unless you're actively trying to be deactivated, that shouldn't be hard to avoid.  

    Show Hide  3 Replies
      {{ ratingSum }}
      JBachman
      29
       2 weeks ago

      Really?  That seems so harsh.

      4.6 is one 1-star rating out of ten. It's four 4-star ratings out of ten. (assuming the rest are all 5) I guess it's whatever works.  and on a curve.

        {{ ratingSum }}
        LG-PA
        796 Driver
         2 weeks ago

        Nowhere else 80% (a rating of 4) counts as a failing grade except for Uber and Lyft - idiotic system indeed!

          {{ ratingSum }}
          JBachman
          29
           2 weeks ago

          I wonder how many drivers get deactivated as a result. Trying to see if many do get bumped or many do manage to stay over 4.6. 

    {{ ratingSum }}
    blackandyellow
    118
     2 weeks ago

    I have actually read that this number varies by location, hence the confusion.

    {{ ratingSum }}
    johndavidT
    16
     2 weeks ago

    It's honestly quite hard to get your rating that low. You would almost have to try to get deactivated.

    {{ ratingSum }}
    Chelly
    64
     2 weeks ago

    I think the official number is actually 4.64.

    {{ ratingSum }}
    jeffrey1987
    64 Driver
     2 weeks ago

    I think it is 4.6? At least that is the last I knew so unless they have changed it recently.