RIDEGURU
This is a question for drivers. Do you see any difference between Lyft and Uber riders? I have heard that people who use Lyft are earthy crunchy hippie types. Does that stereotype hold any water?
How are Uber passengers and Lyft passengers different?
Posted 5 years, 10 months ago
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Posted By
JonJStevenson
100
Ride Apprentice
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Comments
LYFT PASSENGERS TIP MORE . BY FAR.
Most likely due to the history where Lyft has long time offered tipping in their app and Uber only recently, it's more built into the culture of Lyft passengers. 80% of the time, I get tips from passengers, and they are 10~15%.
With Uber? It's more like 40~50% tipping and they tip like 2~5 bucks, regardless of the trip.
It's possibly because Lyft passengers are often more experienced with rideshares and they know they are supposed to tip. They are usually who tried Uber first and moved over to Lyft. So they are more accustomed to it.
Uber passengers can be ignorant anyone who doesn't even think about tipping. and many can be one-time users.
I honestly thought all Lyft users were Uber users.
or maytbe they are but the expectation is slightly different on Lyft?
Lyft passengers are overwhelmingly white. I have verified this in Philly, Baltimore, and Boston. More students too.
Anyone have stats on race demographics?
Oh, jeez, you had to go there.
Companies do not collect that information. That'd be illegal. Is this purely on your own research? Clipboard in the front seat?
Yes, my own research and talking to other drivers. No clipboard needed. 100% of Lyft passengers have been white for me. Sorry. I am just stating the fact.
Do black people not take Lyft because drivers are racist? like ShadyPete?
Yep. I second that. No idea why. Black people don't like the cheesy feel of Lyft. I am guessing it's a cultural fit.
Uber passengers keep you waiting longer.
I confirmed this with a bunch of other drivers. Uber users seem to keep you waiting longer for pickups and not as courteous as Lyft users.
Not sure why. It just is. Yes, Lyft pax seem to be happier and more respectful. Dont' ask me why. Uber pax are often jerks, drunk, or condescending.
This is very very true. I second this.
Uber Passengers tend to be higher level professionals and family,
Lyft, here tend to be a lot of chronic smokers. Many up until the time they get in the car.
But they both vary.
Smokers? Like Marijuana smokers? I didn't know that but I guess that makes sense. I do hear people referring to them as hippies quite often. Free spirited, liberal, whatever you wanna call it.
Lyft passengers also bring food in my car more...
Lyft passengers are supposed to be friendlier, more down to earth, free spirited, etc.
Lyft used to encourage people to ride in the front seat, fist bump the driver, and engage in conversations. That was their claim to fame.
Anyone remember the pink mustache? I still have the fuzzy mustache.
Who the heck sits in the front seat? That's just weird.
What's the point of a fist bump? That's super weird.
...and ride in front seat? blasphemy. why would anyone wanna do that?
In KC Lyft requests seem to come more from inner city and not so nice areas. But we also see more Lyft drivers when there is a heavy surge charge times as the customers don't pay as much. Lyft users also have to wait longer for rides sometimes as they are not as popular as Uber.
Aren't all Lyft users Uber users? I always assumed Lyft users are the subset. You pull it up whenever you are not happy with Uber pickup times. Then you realize ALL drivers have both apps so it makes no difference.
Well, whether people have accounts in both is moot. It's what they use in general. I am sure certain population or demographic would lean towards one side than other.
Not sure about hippies, but yeah, Lyft drivers seem to be younger. Driven in Philly and Baltimore.
Younger, because business people and older gernations use Uber. the old school.