Here's a great read from our JC at Ridester. Drivers, rejoice! Passengers are starting to care about their ratings.
Not long ago, our RideGuru had a forum topic on whether passengers care, and the response was overwhelmingly "no." Not only that, there have been questions that indicate the users didn't even know such rating existed. Look at this question from a rider: "Do drivers really rate passengers?"
Here's a new take on Ridester. Click below for the full article.
"For many drivers, ratings have felt like a one-way street. But that’s starting to change. Now passengers are starting to feel the heat too.
Ratings have always been crucially important to drivers – because for many – their livelihoods are on the line. Their ability to make a living and feed their families is at stake. While at the same time ratings have been something that passengers didn’t seem to care about at all. A driver can lose his ability to make a living if his rating goes below 4.6. But a passenger seemingly loses nothing.
I’ve actually picked up riders with 3.x ratings. And yes, they were all terrible. And they should have been kicked off the system a long time before their ratings went into the 3s. But they suffered no consequences at all. They were still allowed to request pickups and annoy, and in a few cases, scare drivers to death!"