5 (plus 2) Ways to Contact Uber for Help
Whether you’re on the road or taking the day off, drivers can contact Uber for support whenever they need to — 24 hours a day, 7 days a week.
1. In-app support
We have been working hard to reimagine the support experience for riders and drivers. To us, it's very clear – support belongs, first and foremost, in the app. And now it does: both of our iPhone and Android apps offer In-App Support.
Updating your account in the app:
If you need to update your profile information, add new vehicles, …
He weighed an easy four hundred pounds. More weekday afternoons than not, he'd pull a chair up to one of the video slot machines, order a Diet Coke, and while away hours seeking that big score.
There was a lock box under the bar with a couple hundred dollars and a scrap of paper to record payouts. We were instructed to only pay the people we knew, all others would be told that the machines were “For Amusement Only”.
Periodically there would be word that a bar down the street had been raided and shut down, so there was always …
Professor June Cotte of Ivey Business School at Western University is recruiting Uber drivers to participate in a 90 minute online interview conducted over Zoom. The discussion is completely confidential and would cover topics like the overall experience of ridesharing and the interactions between the driver and rider. The research is not affiliated with Uber. Participants would be compensated with a $20 Amazon gift card. If you are interested in participating, please contact me at [email protected]
I heard they are trying to crack down on it.
I did see this thread as an example of how they are starting to deactivate drivers and stopped paying cleaning fees. How are they catching these drivers and settling the disputes?
Banned from charging Uber cleaning fee?
What is the "cleaning fees" and "vomit" SCAM by Uber drivers? Should I be concerned? How do I avoid them?
My Uber driver who drives for like four companies told me he can deny service and cancel any requests whenever and for whatever reason Is this true?I feel like there has to be a guideline and some mandate from Uber.
Before I wrote a book or even a blog entry about my cabbie days, I made a 'zine called Hack. Named after the hackney carriage license which taxi drivers were required to get to drive in Boston, I put together two issues, cut-and-pasting them at Kinko's in 2001. You can read a digital version right here.
I saw this excellent question on Quora, but there doesn't seem to be many answers there. I decided to post it here because I am very interested in what the drivers have to say.
No, I am not an Uber or Lyft driver currently. (Full disclosure: My husband signed up and drove once, just once, on a friend's dare. Hahaha)
I'm curious driving full time for Uber actually works. I'd love to hear your experience. Can you really make a living with it as a primary job?
I recently received a go to the pin request for a pick-up. I went where Uber sent me! I sat outside a driveway where I went to waiting time. The phone rang , I picked up, and the client asked me where I was. I informed him that I was waiting on a dead end street in a cul-de-sac for him. He told me that he was at the Sunoco about 50 yards away - (through a backyard)! I told him, “I’m on my way!” When I got there ( about 3 minutes later), I told the client and his …
The first time I heard the word jitney was in Boston in 1993. I was twenty-three years old at the time and had just become a licensed Boston cabdriver. A hack.A jitney was an unlicensed cab you could call in Dorchester or Roxbury or Mattapan. For a flat fee, they’d take you where you needed to go. Jitneys existed in cities like Boston because they were segregated and regular cabs wouldn’t pick up in black neighborhoods. They were an underground economy the city knew about but did nothing to stop. Because stopping it might mean having to address the …
A recent study performed by Netquote Insurance Company swabed 9 cars. 3 Rideshare 3 Rent A Car, and 3Taxi's. Found that rideshare cars have more germs than a toilet seat. What are your thoughts?https://6abc-com.cdn.ampproject.org/v/s/6abc.com/amp/health/rideshare-cars-have-more-germs-than-toilet-seat-study-says/5296817/?amp_js_v=a2&_gsa=1&usqp=mq331AQDoAEA#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2F6abc.com%2Fhealth%2Frideshare-cars-have-more-germs-than-toilet-seat-study-says%2F5296817%2F
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in the first six months, Uber drivers earned $200 million in tips and in the last six months drivers earned $400 million."
Looks like we might be seeing a shift in rideshare tipping culture.
I'm a dispatcher, they haven't killed us but they have surely given us a wound we can't really recover from. Most of our drivers if they're not answering our calls or alerts from their systems about potential jobs we're assuming are doing Uber jobs.Uber, Lyft, and Juno are all apps that show up on their phones during monthly inspections. We also have to make sure they're not using GPS cheaters to fake being somewhere while doing an Uber job.Mostly what keeps us in business is SUV work and specialty vehicles like Mercedes Sprinter Vans and Passenger Vans, we …
Just wanted to share a few details about a new online course by the Rideshare Guy. It's called Maximum Delivery Profits, and as the name suggests it's all about earning more on delivery apps. It covers general delivery strategy as well as specific tips for Uber Eats, DoorDash, Postmates, and Instacart.The format is a video course hosted at Teachable.com. Good things about the courseTons of content - Over 2.5 hours Really wide variety of subjectsHas good specific tips for the individual appsIs probably best for intermediate or beginner delivery driversI think the biggest …
What is it in the public's mindset that has set the stage for such a bruhaha over tipping RideShare drivers? I don't read any other subject/topic that has gotten so much time and discussion and with so little result. What has lowered the status of said drivers to less than maids or car parking attendants (people tip them without a single word of discussion, opposition or question). Not only do people not tip but you would be amazed at the ones who try to game the system for freebies. Many times frivolous complaints are claimed at the expense of innocent …
Do you have comments or questions to people who take rideshares? Any driver advice for your passengers or other ridehailers? Share your thoughts, feedback, complaints and have them be heard by real rideshare riders.
News, media buzz around the industry, cool images, and more. Share them here, and discuss with others in the rideshare industry, including Uber drivers, passengers, journalists, and rideshare companies.
Driver from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.