Really good read, the steps this guy takes to give his riders amazing customer service is unreal. Things like wiping down floor maps in between every ride. Spraying lemon fresh scent and keeping windows down until his next pick up to ensure a clean smell. Even always asking if they have enough room and moving his seat up. So impressive.
Sometimes it seems obvious what to do if you're in an accident, but when it happens you may be stunned, confused, and even injured. It's important to know ahead of time the best practices so you come out on top. We put together a step by step list to make it easy. Call the Police. It's one of the first questions we ask drivers when they call us after an accident: "Did you file a police report?". This is very important because if it wasn't your fault, now you have written proof. Be Polite but don't admit fault. If it ...
This seems like a pretty significant news on how the travel websites are starting to invest in rideshare companies... and it isn't with the American Uber.
Priceline will work closely with Didi to offer its on-demand car services through its Booking.com apps, and Didi customers will have the option to book hotels through Booking.com and its sister site Agoda. Booking also operates Kayak, Priceline.com, Rentacars.com and OpenTable, which makes it a powerful ally for Didi, which is in global expansion mode.
Riders, I would be interested in hearing about all the best of the best rides you have experienced. What made them special or so good? Tell us one thing we can do as drivers that will tickle your fancy.
What they don’t tell you…
Well for one thing, that I would have a constant crick in my neck from trying to get comfortable sleeping in my car. Dang that automotive engineer that designed those seat belts so they won’t lay down flat and poke you in the lower ribs and stomach. Tip take a thick fluffy towel. Roll it up and drape it around your neck for a comfortable car pillow.
They didn’t tell me I would depreciate my car 150,000 miles worth. But I got 54.5 cents per mile Safe Harbor Rate from the IRS as a tax ...
Over the years I have had numerous incidents of being hit by other cars periodically. When I drove a taxi it was something the company took care of as there was never an incident where I was found to be at fault. The only time I ever actually hit a person was one night in the Haight Ashberry neighborhood, carrying a passenger, who yelled, before I saw a man on a bicycle cruise in front of me into an intersection. I hit the man square on, he flew high in the intersection and both bike and man came down hard. ...
Alright, I will admit. She had way too much to drink, and she was foaming at the mouth. Then she began to throw up on her shirt and skirt. Yes, I feel horrible, but I think we managed to not get any puke on the upholstery.
In any case, the driver pulls over (which is fine) and starts to snap pics, from different angles, with and wihout flash. It was totally uncalled for. In fact, I feel it criminal as he took pictures of my girl who was not feeling well. Upon asking, he told me he needed records.
Riding my bike around Chicago these days I'm always wary of cars pulled over, idling by the curb, or, more often, blocking the bike lane. A few years ago most of these obstacles in my path were clearly identifiable by their markings—they were taxis. Now it's much more difficult to tell public vehicles from private. But from my many years as a cabdriver I can still catch the telltale signs.
Though the only outward thing to give them away is an airplane decal on the back window, a dumb pink mustache or that ominous U on the dash, the drivers' ...
Drivers are well aware of the in and outs of the ride share experience as they live it on a day to day basis. However passengers, both novice and experienced, have an ongoing curiosity as to many aspects of the ride share game. What area of interest, do you as a passenger wish to have answered? Your upvote is appreciated.
I heard they are trying to crack down on it.
I did see this thread as an example of how they are starting to deactivate drivers and stopped paying cleaning fees. How are they catching these drivers and settling the disputes?
Banned from charging Uber cleaning fee?
What is the "cleaning fees" and "vomit" SCAM by Uber drivers? Should I be concerned? How do I avoid them?
That is the ONLY thing that makes sense. A new car would be ruined by the mileage you run up on it. Plus a new car is probably financed and would require the most expensive full coverage insurance. Ideally (if you live in the United States) find a three year old car that has come off a lease. A 3 year old car hits it’s sweet spot as to devaluation after a three year lease. If you can find one with high miles that can be bought at a steep discount even better. A three yr. old car will have ...
In 2012 I walked away from the taxi business never to return. Looking back on it now I feel fortunate to have gotten out just in time. Earlier that year Über entered the Chicago market. They recruited me right away because I had a book out about the taxi business. Back then they were all about making their service seem like a hip new thing. There was practically no work but among the people I drove using their app was comedian Reggie Watts. The company worked hard to recruit taste-makers to their cause. I didn't care much for using the ...
1. Always rate 1 star
2. Always comment the car smelled, driver was reckless, speeded, ran a red light
3. Make sue [sic] they don' t [sic] have a dash cam cuz they can hit you back and have you cut
4. If you got trash put it on the seat or floor and take a pic
5. Tell them the driver talked relegion or politics and offended you even after you ask them to stop
6. Tell them the driver smelled horrible and could not speak English.
7. Tell thm [sic] that the driver took you out of the ...
Do you have comments or questions to people who take rideshares? Any driver advice for your passengers or other ridehailers? Share your thoughts, feedback, complaints and have them be heard by real rideshare riders.
News, media buzz around the industry, cool images, and more. Share them here, and discuss with others in the rideshare industry, including Uber drivers, passengers, journalists, and rideshare companies.
Driver from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.