We've all had it happen. You get pinged to a rough part of town. You pick up two riders with sunglasses, hoodies, baggy pants and ballcaps. Before the end of the block I hear the app tone for a route change and a scheduled stop. We don't stop at a "place", we stop on the corner at the intersection of two streets. Before it's over with, we've stopped at six places and stayed no longer than it took to walk in and walk out. By now you've figured out they are not delivering free lunches to the needy. Given the ...
I just had an incident Monday night driving for Uber, and despite an initial quick response, they have not responded to 4 emails back to their email.Myself and two of my Uber Pool passengers had guns put to our heads and were robbed of our valuables (phones, wallets, etc). Two guys in a car sped up and passed us on the wrong side of the street, blocked us in, ran towards us with guns and put one to the back of my head as they demanded we give them our stuff. Then they drove off. I have a number ...
My Uber account is registered in the US with my US phone number. This is a US-only phone, so I use a different 'travel phone' when I'm out of the US with 2 SIM card slots: one for Mexico and one for the UK. Can I just change the account phone number to my Mexican number, for example, and then use the travel phone for Uber there? Can I do the same for the UK/EU (at least for now) by changing my account phone number to the UK number on the travel phone? And, finally, can I use the same ...
I've been at this for a few years now and I still look for new and interesting ways to make my wait time quality time. I have found doing good deeds is a fulfilling past time that never gets old. Giving someone the occasional ride is easy, getting in the trenches takes a little more oomph! But really, there is nothing like bringing a smile to someone's face when you solve a problem instantly, which to them may have seemed enormous or even insurmountable just ten minutes ago. That brings real joy.
I have two ride share vehicles, the 328i ...
I came up with this. What do you think?
5⭐️ Keep this driver on the road.
4⭐️ Driver needs to be terminated, but we’ll forgive them this time.
3⭐️ Driver needs to be terminated, strike 1 out of 3.
2⭐️ Driver needs to be terminated, and this is the final warning, strike 2 out of 3.
1⭐️ Driver needs to be terminated NOW!
What passengers think:
5⭐️ This is the best ride I’ve ever had! I only want this driver to drive me. (A)
4⭐️ Pretty good, but I’ve had better. (B)
Can I get an Uber (or any other ride share) from 9174 Armadillo Trail, Evergreen, CO 80439 to 26367 Conifer Rd., Aspen Park, CO 80433 arriving at 3:20p.m. on 9/3/2020. Then a return trip leaving Aspen Park at 4:45 p.m. ???
Let me set the background for you not busy, pouring out, chilly, area full of Ubers as 8 in 1 mile are showing on rider app. Request comes up 12 min away premium pick up possible. Look closer its pool, rider rating 4.5 (not seen that low in my time ever). Obviously I decline no way am I accepting. Two min. go by pool ride request 4.5 rating 15 min. away, 3 more min go by pool request 20 min. away 4.5 rating. No one will pick this rider up.Not only did it go through all those drivers available but ...
I keep reading about this big new campaign to encourage riders to ask drivers what their name is before getting in the vehicle. This bothers me as it is really the only way us drivers have to check the validity of our riders. Riders can check the license plate, car color, car make/model, etc. Have you had any passengers do this to you yet?
A lot has been written about ride-share services like Uber threatening the livelihood of cab drivers. In most of these articles Uber, Lyft, et al are pitted against local taxi companies like Yellow and Carriage. What is rarely made clear is that none of these companies—ride-share or traditional taxi—actually employ any drivers. So while they fight it out in the courts about regulations and who can and cannot get what part of the transportation market, the people doing the actual driving aren’t being represented by either side.
In 1993—when I became a cab driver—calling a taxi was a simple business. ...
Are they getting desperate? It's a total deflection tactic. Trying to shift the blame away from their technology but the answer is even more pathetic. "We forgot we turned it off." I mean, someone has to explain the "why".
Let the blame game begin! Aptiv vs. Uber.
"Uber Technologies, Inc. disabled the standard collision-avoidance technology in the Volvo SUV that struck and killed a woman in Arizona last week, according to the auto-parts maker that supplied the vehicle’s radar and camera.
“We don’t want people to be confused or think it was a failure of the technology that we ...
Uber tends to place the pin at the rear entrance of most addresses. Savvy riders place the pin advantageously. Autofill by GPS pins the nearest roadway (not necessarily an entrance or exit). Personally I think the pin should be assigned to a person and not a place. The person and the device are the pin. Track the device by GPS. That way if you go to the pin, you go to the rider. Every time. Thanks for your upvote.
A Passenger from Heck Story
I was finishing out Sunday night in my usual panic to make the 65-ride bonus. Since I can't drive faster, this means taking Pool Rides.
I didn't use to mind Uber Pool. They were nice people, deserved a break, and I could make back the loss with a full car and a lot of stops. ExpressPool has ruined all that. Take a look at my entry on Quora.com for my feelings about ExpressPool but it's made me refuse all pools as a general rule.
But Sunday evening isn't normal when you still need 7 rides ...
5 (plus 2) Ways to Contact Uber for Help
Whether you’re on the road or taking the day off, drivers can contact Uber for support whenever they need to — 24 hours a day, 7 days a week.
1. In-app support
We have been working hard to reimagine the support experience for riders and drivers. To us, it's very clear – support belongs, first and foremost, in the app. And now it does: both of our iPhone and Android apps offer In-App Support.
Updating your account in the app:
If you need to update your profile information, add new vehicles, ...
Here's what I did to pass the time between fares during my cab career.
Most of these were done at O'Hare Airport in the Taxi Staging Area in 2009.
Here's one done at the Yellow Taxi Garage, where I spent many hours, sometimes days, waiting to get a cab to drive.
You can see the whole series here: http://www.dmitrysamarov.com/gallery/taxi_pictures/index.html.
Do you have comments or questions to people who take rideshares? Any driver advice for your passengers or other ridehailers? Share your thoughts, feedback, complaints and have them be heard by real rideshare riders.
News, media buzz around the industry, cool images, and more. Share them here, and discuss with others in the rideshare industry, including Uber drivers, passengers, journalists, and rideshare companies.
Driver from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.