RideGuru Newsroom

Need to contact Uber? Even with all of today's technology, calling is still the preferred way of reaching out to customer service when a crisis arises. Unfortunately, there is no specific number in existence for Uber support, but if you are an Uber driver, you can still call and talk with an Uber personnel. In October 2017, Uber launched their call feature, which allows you to contact Uber support through the app. Simply, open the Uber Driver app and navigate to the Account section of the app. There will be a Help section. In the upper right hand corner of …

Recently, it seems like scooters are taking over certain cities like Los Angeles. Everywhere you look, there’s a scooter waiting to be taken for a ride. If you’re too busy looking at the many deserted scooters on the sides of the street, you might just miss the scooter whizzing right by you. Scooters have quickly become part of the cityscape getting people from point a to b and cutting down on street traffic. 

Bird is arguably the most recognizable scooter company in today's landscape as they were the first to market (though many others are providing stiff competition!). The company …

Last week in Part I of this two part series, I laid out the facts regarding the Micro-mobility trend that is sweeping the country. Today in Part II, I will dig into the economics of this trend, are all these companies in a race to the bottom just like Uber & Lyft with their respective rideshare businesses? Will they ever be profitable? What is the effect of e-scooters on the every day rideshare driver?

The Remake of Alfred Hitchcok’s “The Birds”

These are e-scooters dumped by riders on a walkway in Santa Monica, CA. The cities are struggling creating laws …

Traveling can be for pleasure, for business, or for something somewhere in between. What traveling should not be is overly stressful due to inconvenience or cost. Two of the most notoriously stressful and expensive factors about travel are lodging and transportation. Hotels and taxis are great, but they are also the more expensive option. In today’s sharing economy, travelers have more options, and by utilizing platforms such as Airbnb and Uber travelers may find that they not only save money but they are also able to reduce travel related anxiety.

Airbnb has created a huge new lodging industry around the …

There are good smells and bad smells, but it always seems like the bad smells linger with more pungence and fortitude than the good smells. Food odors can be one of the most pervasive smells in a small space like a car. In a dream world, passengers would never bring food or eat while they are in an Uber, but the world is not a perfect place. Some smells are quick and easy to get rid of, and others take a little more effort. One thing is for certain, no one wants to ride in an odiferous car. 

Sometimes the …