RIDEGURU
Lilly Kenyon (lilly)
Ride Guru
RideGuru market data & operations expert
1026 Rider GuruLilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
Activity
Posts by lilly
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Uber Slammed Over Pricing Surge After Brooklyn Subway Shooting
"Uber came under fire on Tuesday after several customers noted that prices on the ride-sharing app increased significantly following a … -
Do you think Uber and Lyft will follow through on their threat to go dark in California?
"Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to … -
Drivers - would you like the ability to thank riders for tips?
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips -
Round up and Donate with Lyft
I'm curious if any riders participate in Lyft's Round up and Donate feature? -
New Driver Scam - Don't hand your phone to your driver!
I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told … -
Rude Customers when Delivering Food?
Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How … -
Craziest item left behind in your car by a rider?
As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving … -
Car Upholstery Stain Removal Tips?
We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious … -
Soon you will be able to order Uber Eats from the Uber rides app.
Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders. -
Uber and Lyft drivers in LA strike over pay and working conditions
Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. … -
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
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Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.
During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't … -
Is London's new congestion charge "discrimination"?
Apparently, London Uber driver's believe it is and are taking legal action. -
All about the #1 course for Drivers, Maximum Ridesharing Profits
Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried … -
Rideshare insurance, why do drivers need it?
Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance … -
Budget Your Trip names RideGuru "a budget travelers must have tool"
Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest … -
Lyft's self driving cars in Las Vegas have given over 5,000 paid rides
With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They … -
Survey! Drivers, please help us to uncover the truth about rideshare driver pay.
Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. … -
Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that … -
Uber drivers made 600 million in tips this year.
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in …
Featured Answers by lilly
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Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
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Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
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Here is a handy guide for what each car size can accommodate!
Hey, I sent this thread to Uber on twitter as well! Here is what they have said so far, so that helpful. I will also update you if the respond to my further questioning.
"Here to help. Before every trip, drivers will be asked to confirm that they've taken specific steps to prioritize safety, including wearing a face cover or mask. You may refer to this link https://ubr.to/34oSPc2 for more information."
This article also outlines how to set multiple destination trips on Lyft if you would rather use Lyft than Uber.
Hello, do you have the Uber or Lyft app? Both of these services should have an option to book a car in advance so you can set up these rides for your father. Take a look at these articles.
How to Schedule Lyft Rides in Advance
How to Schedule Uber Rides in Advance
As far as an estimate goes, try using our Fare Comparison Calculator to see how much this journey will cost with each ride service so you can choose the cheapest option.
Wow. That is so frustrating. I have heard of a lot of drivers encountering ignorant riders who refuse to wear masks and blame the driver for the rule even though it is explicitly stated by Uber. I would have thought Uber would have had your back in these situations...
Please keep us updated, did you fight back?
Are you a driver in CA?
Hi, RideGuru does not book cars directly but if you have the Uber app already downloaded then you are already half way there! Simply open your Uber app and follow these steps to schedule a car for your trip.
Hi! Have you tried using our Fare Comparison Calculator to determine this ride cost? Input your starting and ending locations to see how much each car will cost you. If you have a lot of luggage and/or passengers, try looking at the SUV services which will better accommodate a larger group.
Hi! Have you tried using our Fare Comparison Calculator to determine this ride cost? Input your starting and ending locations to see how much each car will cost you.
Hi! Have you tried using our Fare Comparison Calculator to determine this ride cost? Input your starting and ending locations to see how much each car will cost you. If you have a lot of luggage and/or passengers, try looking at the SUV services which will better accommodate a larger group.
Have you tried posting this in the legal forum on here? They might have some good insight!
https://ride.guru/lounge/f/ask-the-rideshare-legal-experts
Have you tried searching on our Fare Comparison Calculator to see if Uber is available for your area? If it is not, you may just find another great alternative!
RideGuru is not a ride hailing service! Try using our Fare Comparison Calculator to find a company that best fits your needs.
I would recommend scheduling in advance and be prepared for some drivers to turn you down, however, long journeys can be lucrative for drivers so I bet someone will come along who will be willing to take you! Uber let's drivers know within the app if it is going to be a long ride so you shouldn't have to deal with drivers accepting the ride and then arriving and canceling when they find out the length of the trip. I would also recommend scheduling or ordering the ride a fair amount before you actually need it, just in case it takes a while for someone to accept!
Hi, Feel free to email me directly at [email protected] to discuss adding Lymo. Thanks!
Thanks for sharing!
You can book your Uber in advanced but it does not guarantee that you will have a ride. It is still recommended that when traveling from airports (even in the middle of the night) that you simply request your vehicle when you land. There is always a supply of drivers ready!
There is no standard surcharge but depending on demand, you may hit surge pricing.
Ya I have been recently reading about this "ask" a lot, seems drivers would love to let their riders know that their tips are appreciated within the app. Seems simple enough too but, you are right, Uber hardly listens to "feedback"!
Where are you starting out from? Your best bet would be if UberPool or LyftLine are available in your area. Have you tried using RideGuru's Fare Comparison Calculator to check?
I would recommend not scheduling in advance, there is almost always Uber/Lyft drivers available at the major airports 24/7. It would be best to simply order your car when you land, that way you don't have to worry about any cancellation fees if your plane is late.
Pretty Good. I bet a number of rideshare drivers would be willing to take you!