RIDEGURU
Lilly Kenyon (lilly)
Ride Guru
RideGuru market data & operations expert
1026 Rider GuruLilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
Activity
Posts by lilly
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Uber Slammed Over Pricing Surge After Brooklyn Subway Shooting
"Uber came under fire on Tuesday after several customers noted that prices on the ride-sharing app increased significantly following a … -
Do you think Uber and Lyft will follow through on their threat to go dark in California?
"Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to … -
Drivers - would you like the ability to thank riders for tips?
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips -
Round up and Donate with Lyft
I'm curious if any riders participate in Lyft's Round up and Donate feature? -
New Driver Scam - Don't hand your phone to your driver!
I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told … -
Rude Customers when Delivering Food?
Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How … -
Craziest item left behind in your car by a rider?
As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving … -
Car Upholstery Stain Removal Tips?
We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious … -
Soon you will be able to order Uber Eats from the Uber rides app.
Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders. -
Uber and Lyft drivers in LA strike over pay and working conditions
Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. … -
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
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Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.
During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't … -
Is London's new congestion charge "discrimination"?
Apparently, London Uber driver's believe it is and are taking legal action. -
All about the #1 course for Drivers, Maximum Ridesharing Profits
Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried … -
Rideshare insurance, why do drivers need it?
Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance … -
Budget Your Trip names RideGuru "a budget travelers must have tool"
Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest … -
Lyft's self driving cars in Las Vegas have given over 5,000 paid rides
With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They … -
Survey! Drivers, please help us to uncover the truth about rideshare driver pay.
Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. … -
Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that … -
Uber drivers made 600 million in tips this year.
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in …
Featured Answers by lilly
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Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
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Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
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Here is a handy guide for what each car size can accommodate!
haha unfortunately this was before dash cams were a thing but it is a legendary story within my family.
What! This is nuts 😂 I definitely would have gotten out of car right then and there.
One time my parents were in a rental car when the brakes went out, right at the top of a big hill, and before my dad could even process what was happening my mom has jumped out of the car leaving my dad behind to crash in the car at the bottom of the hill LOL so much for true love.
Back in my early days of taking Uber I once brought a pizza I had ordered into the car, I didn't eat it in the car but still...
I feel guilty about it to this day haha
😂
Though I am sure they will make him pay the $100 back
Interesting concept though, going out with a bang. Might as well try to when you are done haha
haha yep, exactly. Pretty dumb scam lol
Yes exactly! I bet the kid felt proud though :)
Here is some more information on this new feature. It is currently only at Portland International Airport but Uber hopes to roll this out across the US soon.
What airport are you looking to travel from? You can schedule one in advance but in most situations it is going to be better if you just order one when you get there!
My 9 year old nephew once gave me his favorite Harry Potter lego book for my 25th birthday. It was so sweet and he was so excited to give me a present (I love harry potter) but I just felt so bad taking it from him!! It is really hard to be in those types of situations with kids.
Drivers can definitely take advantage of this so yes this can be infuriating! However, on the flip side, some drivers have rides that never show up or are extremely late and as a result they have to cancel the ride to move on with their day. In these situations it is only fair that the driver is compensated for their time waiting. If you were wrongly charged by a driver who was trying to game the system, contact Uber. Many times they will refund you the charge and if a driver gets too many of these complaints then they may be removed from the platform.
Another vote for my baby wipe hack! :)
I could never get goo gone to work that well, I always found I had to seriously scrub whenever I used it. However, a few weeks ago I tried to get some tape off my windows from the previous owners and I put the goo gone on and let it sit then wiped it off with soapy water and it came off so easily! I guess I always missed the soapy water step 😂
LOL
Jumping off of this comment, this blog post has some helpful carpool apps that would let you meet other parents in your area.
I also recently heard of VanGo which is Connecticut based. I believe it primarily is catered towards teens and preteens but depending on your kids ages this may be helpful for you?
Best of luck!
Uber is still a bit vague on what the requirements are for Uber Comfort, probably since the program is in beta still. They do mention that both the vehicle and driver have to qualify and so far we have heard of drivers qualifying with a 2016 Ford Explorer Limited, a 2016 and a 2018 Mitsubishi Outlander.
Check out this newsroom post which may help you to troubleshoot the problem. Most likely you will need to reach out to Uber through the link in the post to get your issue resolved.
Have you tried searching for your trip using the RideGuru Fare Comparison Calculator? This will give you a price estimate for each company in Mumbai so you can pick the best option for you.
Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
Uber and Lyft charge for the ride not per person. If you are traveling by yourself, you will simply pay the estimated amount you calculated on this site. However, if you choose to travel with friends you can fit others in the car with you to save money!