RIDEGURU
Lilly Kenyon (lilly)
Ride Guru
RideGuru market data & operations expert
1026 Rider GuruLilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
Activity
Posts by lilly
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Uber Slammed Over Pricing Surge After Brooklyn Subway Shooting
"Uber came under fire on Tuesday after several customers noted that prices on the ride-sharing app increased significantly following a … -
Do you think Uber and Lyft will follow through on their threat to go dark in California?
"Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to … -
Drivers - would you like the ability to thank riders for tips?
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips -
Round up and Donate with Lyft
I'm curious if any riders participate in Lyft's Round up and Donate feature? -
New Driver Scam - Don't hand your phone to your driver!
I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told … -
Rude Customers when Delivering Food?
Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How … -
Craziest item left behind in your car by a rider?
As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving … -
Car Upholstery Stain Removal Tips?
We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious … -
Soon you will be able to order Uber Eats from the Uber rides app.
Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders. -
Uber and Lyft drivers in LA strike over pay and working conditions
Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. … -
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
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Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.
During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't … -
Is London's new congestion charge "discrimination"?
Apparently, London Uber driver's believe it is and are taking legal action. -
All about the #1 course for Drivers, Maximum Ridesharing Profits
Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried … -
Rideshare insurance, why do drivers need it?
Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance … -
Budget Your Trip names RideGuru "a budget travelers must have tool"
Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest … -
Lyft's self driving cars in Las Vegas have given over 5,000 paid rides
With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They … -
Survey! Drivers, please help us to uncover the truth about rideshare driver pay.
Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. … -
Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that … -
Uber drivers made 600 million in tips this year.
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in …
Featured Answers by lilly
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Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
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Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
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Here is a handy guide for what each car size can accommodate!
Haha, the creepy ride! I would like to know if anyone ever chooses that one...
Hi! Please reach out to our support team at [email protected]. Thanks!
Do person A and B have the same pickup and dropoff locations?
Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
Have you tried searching for a ride on our fare comparison calculator? You can filter by number of passengers to see if there is a ride that will fit your group.
This paragraph is quite deep.
"Worse is the tale of two cities effect: Relatively well off people in Ubers congesting the streets of Manhattan and San Francisco slow down buses full of relatively low-income people. By giving people who can afford it escape from the subway, Uber and Lyft also reduce social interaction between people of different classes and lead to a more stratified society."
I did just read an article that Uber is now rolling out public transit options within their app to allow people to compare costs and trip times. The hope is to rectify some of the issues they created in regards to public transport. Not sure showing people how much they will save will help any (most people understand the cost difference between Uber and the subway) but still interesting nonetheless.
Here's to hoping that Uber does not decrease the driver's commission just because there is more driver supply currently.
I have heard from numerous people that they cannot schedule Uber rides in St.Louis, so my guess is that it is unavailable. Have you tried using Lyft? They also have an advanced scheduled ride feature and tend to cover more locations than Uber.
St Louis is also a busy market so I can't imagine, unless you're deep in the suburbs, that a car won't be available to pick you and your cat up. :)
yes! This is correct, thank you for adding this information.
New blog post outlining the rewards structure.
Uber Rewards Tiers
How to Earn Uber Rewards Points
Use the below table to see how many dollars you need to spend on each service to accumulate points. For instance, for every $1 you spend on an Uber Pool ride you receive 1 reward point. For every 500 points you receive $5 off.
This article lists a bunch of Uber for moving services.
The Guru's have listed their favorite dashcams here!
I haven't heard of LEO but maybe Kiddie Taxi? https://www.thekiddietaxi.com/
Thanks for starting this thread KristenJanetKim, great idea!!
I think I still have the taxi number in my phone of the guy who would always take us to the bars on Thursday night in college. So weird that college students have no need for this once valuable piece of information.
Do you know which company you would like to use? Have you tried searching for a company using our Fare Calculator?
Didi wrote back to me with this:
"As of the moment, DiDi is operating in Melbourne and in Geelong. However, we don't have an exact information as to when we are going to start operating in Sydney."
So it looks like they are not in Perth but looking to expand to Sydney soon.
Here are some instructions on dowloading and using Uber!
https://ride.guru/content/newsroom/how-to-sign-up-and-ride-with-uber
I have never experienced this issue. Have you tried contacting Lyft? or tweeting at them?
I am curious what they will say, probably a technical glitch.
Looks like tips are increasing for Uber drivers. 600 million in tips this past year.
https://ride.guru/lounge/p/uber-drivers-made-600-million-in-tips-this-year