RIDEGURU
Lilly Kenyon (lilly)
Ride Guru
RideGuru market data & operations expert
1026 Rider GuruLilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
Activity
Posts by lilly
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Uber Slammed Over Pricing Surge After Brooklyn Subway Shooting
"Uber came under fire on Tuesday after several customers noted that prices on the ride-sharing app increased significantly following a … -
Do you think Uber and Lyft will follow through on their threat to go dark in California?
"Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to … -
Drivers - would you like the ability to thank riders for tips?
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips -
Round up and Donate with Lyft
I'm curious if any riders participate in Lyft's Round up and Donate feature? -
New Driver Scam - Don't hand your phone to your driver!
I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told … -
Rude Customers when Delivering Food?
Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How … -
Craziest item left behind in your car by a rider?
As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving … -
Car Upholstery Stain Removal Tips?
We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious … -
Soon you will be able to order Uber Eats from the Uber rides app.
Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders. -
Uber and Lyft drivers in LA strike over pay and working conditions
Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. … -
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
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Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.
During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't … -
Is London's new congestion charge "discrimination"?
Apparently, London Uber driver's believe it is and are taking legal action. -
All about the #1 course for Drivers, Maximum Ridesharing Profits
Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried … -
Rideshare insurance, why do drivers need it?
Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance … -
Budget Your Trip names RideGuru "a budget travelers must have tool"
Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest … -
Lyft's self driving cars in Las Vegas have given over 5,000 paid rides
With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They … -
Survey! Drivers, please help us to uncover the truth about rideshare driver pay.
Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. … -
Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that … -
Uber drivers made 600 million in tips this year.
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in …
Featured Answers by lilly
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Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
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Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
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Here is a handy guide for what each car size can accommodate!
I am still able to do it. Here are the steps I took:
1. Tap on "Set Pickup". If pickup is already set based on your location, tap the location field to change it. (I had to tap it twice, the first time it simply collapsed the field)
2. You will be brought to a new screen and on that screen the last item in the menu will say "Add a Custom Shortcut".
3. Tap on "Add a Custom Shortcut" and input your desired address and shortcut name.
Hey Danita, I think I covered this on the other post regarding Uber/Lyft, however I have one further suggestion. Try searching for your ride route using our RideGuru Fare Comparison Calculator. Once you enter in your starting and ending locations, you will get a list of rideshare companies available in your area to complete the trip. You can see estimated prices and filter by companies that allow advanced booking!
In my opinion though, I think you should be fine using Uber/Lyft!
If you are traveling from a relatively large city (looks like you will be traveling from Austin) then you shouldn't need to schedule a ride in advance. In most metropolitan areas, there are plenty of drivers driving 24/7 so it is never difficult to get a ride on demand. I am copying some article links below that might help you!
How to Request an Uber
How to Schedule an Uber
There are also plenty of articles on Lyft. If you prefer to use Lyft, use the "Search RideGuru" bar up above to find information on ordering a Lyft ride.
Thanks for the info!
Have you all seen this argument on why Uber is NOT to blame from Forbes?
Chain Here.
RideGuru article on how to use the panic button.
There are specific rideshare services that cater to children and teens.
Here is a list.
Rideshare Services for Children
This is another very helpful RideGuru article. It outlines various services (including GoGoGrandparent which cheesehead mentioned) that can help you to hail a ride.
Uber for Seniors
Here is an updated list (2018) of cars that are allowed by Uber on each service level.
2018 Uber Vehicle Requirements
Here is how to schedule your Uber ride in advance.
Schedule my Uber Ride
Here is another article outlining how much you can make driving in NYC.
https://ride.guru/content/newsroom/how-much-do-uber-drivers-make-in-nyc
If you search for a ride on RideGuru you can filter your results on the left hand side by "Advanced Bookings Available" this will show you all the companies in your area who allow scheduled rides.
Where are you located?
Uber Support
Uber does not have a direct phone number for regular support matters. The most popular way to get help is within Uber's mobile app that can either message Uber or request a call be returned.
Here are 6 other ways to contact Uber: 6 Ways to Contact Uber for Help
For Emergencies
Uber recommends that users contact the authorities in case of emergencies. If you are in the United States, call 911.
Uber's Critical Safety Response Phone Number:
1-800-285-6172
Hi, so sorry to hear about your mother-in-laws broker and this stressful situation. I think your best (and quickest) solution would be to sign up for an Uber account (Here's how) and order a vehicle for your mother-in-law. This article walks you through ordering an Uber ride for someone else.
When you sign up for the Uber account, you will be asked to supply credit card details to pay for your trip. Hopefully you have a credit card on hand you can use, if not, could you ask a friend to help you out?
Try tapping on the "+86". When I do this a list of country codes pops up allowing me to choose the right code. Does that work for you?
Users from Hong Kong, Taiwan, Thailand, South Korea, Japan, the UK, France, Australia, Canada, US and Brazil can now register for a Didi account with their mobile numbers! In other words, you do not need a Chinese phone number to use DiDi.
Source: SCMP
No, Careem is a rideshare company based out of Dubai, UAE. Karem is an aircraft manufacturer.
Try using the RideGuru Fare Calculator to see what the estimated price would be for this trip. Keep in mind you will need an Uber XL, Lyft Plus, or other SUV/Van service in order to fit all 5 passengers.
Have you tried using the RideGuru Fare Calculator and searching for your route in Singapore?