RIDEGURU
Lilly Kenyon (lilly)
Ride Guru
RideGuru market data & operations expert
1026 Rider GuruLilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
Activity
Posts by lilly
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Uber Slammed Over Pricing Surge After Brooklyn Subway Shooting
"Uber came under fire on Tuesday after several customers noted that prices on the ride-sharing app increased significantly following a … -
Do you think Uber and Lyft will follow through on their threat to go dark in California?
"Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to … -
Drivers - would you like the ability to thank riders for tips?
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips -
Round up and Donate with Lyft
I'm curious if any riders participate in Lyft's Round up and Donate feature? -
New Driver Scam - Don't hand your phone to your driver!
I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told … -
Rude Customers when Delivering Food?
Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How … -
Craziest item left behind in your car by a rider?
As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving … -
Car Upholstery Stain Removal Tips?
We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious … -
Soon you will be able to order Uber Eats from the Uber rides app.
Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders. -
Uber and Lyft drivers in LA strike over pay and working conditions
Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. … -
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
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Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.
During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't … -
Is London's new congestion charge "discrimination"?
Apparently, London Uber driver's believe it is and are taking legal action. -
All about the #1 course for Drivers, Maximum Ridesharing Profits
Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried … -
Rideshare insurance, why do drivers need it?
Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance … -
Budget Your Trip names RideGuru "a budget travelers must have tool"
Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest … -
Lyft's self driving cars in Las Vegas have given over 5,000 paid rides
With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They … -
Survey! Drivers, please help us to uncover the truth about rideshare driver pay.
Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. … -
Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that … -
Uber drivers made 600 million in tips this year.
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in …
Featured Answers by lilly
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Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
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Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
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Here is a handy guide for what each car size can accommodate!
Driverless!
Personally, tip signs never encourage me to tip, in fact they rub me the wrong way! I just want to tip if you are a good person!
Just keep in mind that while you can change your route for Uber X, XL, SUV, Black, etc, you cannot change your route for an Uber Pool trip as the route is predetermined to pick up other passengers!
Ya, I would have to agree with you here!
I usually just type in the location name and use Uber's autocomplete to get where I am going!
Where are you based out of? Unfortunately, from my experience Uber rules change drastically from city to city. Some cities only charge a dollar for the extra person, some don't, and some charge even more!
As you mentioned in your area that it does cost the extra for the 2nd passenger, then I would scrap my original advice and only book your Uber Pool as yourself. Uber says you are allowed to bring luggage, etc with you into an Uber pool and I would classify your walker in that category. You shouldn't be penalized and have to pay more for your walker! That is just my opinion, but I would find it hard to believe that most drivers wouldn't feel similarly and work with you if a situation arises where there is not enough room for subsequent passengers.
Good question! Can your walker fold in a way that you can fit it in a standard sized trunk? Uber drivers are used to having to fit luggage in their trunk so if you can fit it that would be ideal and would relieve the worry of future passengers not fitting in the cab of the car.
If not, I would go with your suggestion of requesting your Uber Pool as 2 passengers (with your walker being the second). This won't cost you any extra money and would give your driver a heads up!
This is fascinating. Has anyone hear ever turned down a cop for a ridedue to this reason? I am curious what would happen now!
Yep! Limo Service!
I used it once but it is nothing special. Just a taxi that costs a little bit more due to the Curb app fee.
Lyft is a fighter!
Wait, there are states between California and New York?! ;)
RideGuru is not a taxi or rideshare company! Are you looking to use a specific company? Uber or Lyft?
Typical Millennial...
These stories are always so sad. I remember reading about a story a couple years ago where an Uber driver locked a womens guide dog in the trunk and wouldn't let the dog out no matter how much the women begged :(
I agree with Ippei. You will be most comfortable in an Uber XL or SUV (SUV is the fancier version of the XL) but if your luggage is reasonably sized (can all fit in the trunk of a sedan) and you are on a budget then you should be fine with an Uber X!
I take my poodle mix dog in Ubers with me all the time and have never had a problem!
LOL!
While filling out Uber form - "Criminal History... this part is optional, I will just skip this"
The next biggest question is whether or not Lyft will follow suit... once again...
Any typical car (an Uber X or Lyft) would work just fine for your 2 passengers plus 4 suitcases!