Lilly Kenyon (lilly)

Posts by lilly

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  Uber Slammed Over Pricing Surge After Brooklyn Subway Shooting

  "Uber came under fire on Tuesday after several customers noted that prices on the ride-sharing app increased significantly following a …
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  Do you think Uber and Lyft will follow through on their threat to go dark in California?

  "Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to …
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  Drivers - would you like the ability to thank riders for tips?

  If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips
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  Round up and Donate with Lyft

  I'm curious if any riders participate in Lyft's Round up and Donate feature?
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  New Driver Scam - Don't hand your phone to your driver!

  I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told …
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  Rude Customers when Delivering Food?

  Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How …
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  Craziest item left behind in your car by a rider?

  As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving …
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  Car Upholstery Stain Removal Tips?

  We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious …
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  Soon you will be able to order Uber Eats from the Uber rides app.

  Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders.
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  Uber and Lyft drivers in LA strike over pay and working conditions

  Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. …
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  The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?

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  Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.

  During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't …
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  Is London's new congestion charge "discrimination"?

  Apparently, London Uber driver's believe it is and are taking legal action.
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  All about the #1 course for Drivers, Maximum Ridesharing Profits

  Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried …
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  Rideshare insurance, why do drivers need it?

  Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance …
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  Budget Your Trip names RideGuru "a budget travelers must have tool"

  Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest …
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  Lyft's self driving cars in Las Vegas have given over 5,000 paid rides

  With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They …
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  Survey! Drivers, please help us to uncover the truth about rideshare driver pay.

  Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. …
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  Uber regulars are forgetting how to use taxis.

  Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that …
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  Uber drivers made 600 million in tips this year.

  According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in …

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Comments by lilly

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   6 years ago in  Do the Uber fares include luggage?

  This article might be helpful. It outlines all the different rideshare (Uber, Lyft, etc) services by car type, passenger capacity, and luggage capacity!

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   6 years ago in  getting a ride with luggage

  This article might be helpful. It outlines all the different rideshare (Uber, Lyft, etc) services by car type, passenger capacity, and luggage capacity!

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   6 years ago in  Luggage and baggage charges?

  This article might be helpful. It outlines all the different rideshare (Uber, Lyft, etc) services by car type, passenger capacity, and luggage capacity!

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   6 years ago in  Rideshare Services for Children and Young Teenagers (Minors)

  Hi, Thanks for pointing this out to us. It does appear as though Kid's Lyft has gone out of business, we will take this company out of the article. Sorry for the confusion!

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   6 years ago in  Another one bites the dust. Uber Leader, Frei, quits after less than a year.

  Oh man, this. now I cant get this song out of my head.

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   6 years ago in  Self-driving taxis could be up to 80% cheaper than today's rideshares

  Express Pool already is 75% cheaper than todays rideshare.

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   6 years ago in  New Uber Express Pool to be up to 50% cheaper than Uber Pool

  LOL

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   6 years ago in  I need my friend to be picked up first before me. Can Uber do that?

  Great article on how to split your fare with your friend too! Thought it might be of interest.

  https://ride.guru/content/newsroom/how-to-split-your-rideshare-fare

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   6 years ago in  New Uber Express Pool to be up to 50% cheaper than Uber Pool

  San Francisco, Boston, Washington DC, Los Angeles, Miami, Philadelphia, San Diego, and Denver

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   6 years ago in  How to Change Ratings for Uber and Lyft

  Agreed! What a silly rule, what is the harm in allowing a passenger to change their drivers rating?

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   6 years ago in  Are rideshare companies doing enough to ensure the safety of child riders?

  This is like saying to an adult who is about to get on a rollercoaster, "Ya there is no restraint in that seat, just hold on tight".

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   6 years ago in  Uber to ban drivers from working over 12 hour straight

  I think this a great initiative. There was just an Uber that crashed into a school bus from being over tired.

  https://ride.guru/lounge/p/tired-uber-driver-hits-school-bus-in-westchester

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   6 years ago in  Tired Uber Driver Hits School Bus In Westchester

  Yep.

  They now require US drivers to take a six-hour break after 12 consecutive hours of driving. 

  https://qz.com/1204615/uber-is-getting-serious-about-keeping-drowsy-drivers-off-the-road/

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   6 years ago in  How to Change Ratings for Uber and Lyft

  Thanks for informing us of this! I just tried this out myself and it does look like Uber has changed this policy, however, they still claim you can change your drivers rating - https://help.uber.com/h/e960a4b9-6d2e-4b1f-8fc4-1c3214e59753

  I am going to look into this and see if I can figure out what is going on! I am curious now :)

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   6 years ago in  Uber settles with Waymo for $245M

  This article gives a great quick summary!

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   6 years ago in  Is the Uber app down?!

  Yep, it is down here in Boston - anywhere else?

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   6 years ago in  How can I start a rideshare company like Uber? What are the steps I need to take?

  Great article on this by The Rideshare Guy!

  https://therideshareguy.com/how-to-start-a-rideshare-company/

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   6 years ago in  Need a ride to school

  Hi! Have you tried using the Fare Calculator to see which company would be cheapest for your ride? That is a good place to start!

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   6 years ago in  Why isn't Juno dominating?

  Two thoughts:

  1. Uber has a massive marketing budget, everyone knows Uber from their endless promotions, billboards, radio ads, etc. For most people ridesharing and Uber are just one in the same like Kleenex is for tissues. This is going to be the hardest hurdle for any new company who enters the market. Uber already has such a presence, that even if a company offers cheaper rides, better pay, etc, it won't matter as long as Uber is still the company in the people's ear. Uber has made themselves familiar to all through their expansive marketing,  so it feels like the natural (and in a way "safe") choice when someone is looking for a ride.

  2. As has been mentioned, Uber has a huge driver base which allows them to source rides to passengers with minimal wait time. To compete, Juno would need a large driver base as well however, getting a large driver base is like the chicken and egg scenario. Drivers want to work for the companies who will deliver them a lot of rides so they have minimal idle time and riders want to ride with the companies who have many drivers so they have minimal wait time. If you get a lot of drivers to convert over before riders have converted then the drivers will be disappointed in the number of ride requests they are receiving and will most likely jump ship. Vice versa with the riders, if you get a lot of riders interested but everytime they go to hail a car they have to wiat for 20 minutes they will also choose to try a different company.

  In terms of driver's signing up, it won't matter too much to a driver that they are making a higher percentage of every fare if they only get half the requests! There is also a "switching cost" for drivers, it may seem silly, but people are generally lazy and the benefits of switching have to be so great that drivers will finally think "ok this is worth it, I'm going to not watch GOT tonight and will finally submit my information to Juno and learn their ridesharing platform so I can drive for them instead of for Uber (which I already know and am confortable with).

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   7 years ago in  UberX vs UberXL vs UberBlack and so on...

  To see all Uber services visit this page: https://ride.guru/content/resources/rideshares-worldwide#UBER

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Featured Answers by lilly

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   5 years ago in  Have you seen this? Uber driver tries out Taxi driving and gives review!

  Here is the full review after he gave it a go for a week. 

  Top Takeaways

  • Pay is comparable but the rideshare bonuses really tilt the scales!  Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.

  • Taxi passengers tended to be older, more mature and far more interesting.  Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.

  • The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job.  Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.

  • It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.

  
  

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   5 years ago in  Can I schedule a ride in advance in San Francisco

  Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.

  If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.

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   5 years ago in  Car size

  Here is a handy guide for what each car size can accommodate!

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