RIDEGURU
Lilly Kenyon (lilly)
Ride Guru
RideGuru market data & operations expert
1026 Rider GuruLilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
Activity
Posts by lilly
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Uber Slammed Over Pricing Surge After Brooklyn Subway Shooting
"Uber came under fire on Tuesday after several customers noted that prices on the ride-sharing app increased significantly following a … -
Do you think Uber and Lyft will follow through on their threat to go dark in California?
"Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to … -
Drivers - would you like the ability to thank riders for tips?
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips -
Round up and Donate with Lyft
I'm curious if any riders participate in Lyft's Round up and Donate feature? -
New Driver Scam - Don't hand your phone to your driver!
I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told … -
Rude Customers when Delivering Food?
Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How … -
Craziest item left behind in your car by a rider?
As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving … -
Car Upholstery Stain Removal Tips?
We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious … -
Soon you will be able to order Uber Eats from the Uber rides app.
Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders. -
Uber and Lyft drivers in LA strike over pay and working conditions
Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. … -
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
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Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.
During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't … -
Is London's new congestion charge "discrimination"?
Apparently, London Uber driver's believe it is and are taking legal action. -
All about the #1 course for Drivers, Maximum Ridesharing Profits
Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried … -
Rideshare insurance, why do drivers need it?
Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance … -
Budget Your Trip names RideGuru "a budget travelers must have tool"
Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest … -
Lyft's self driving cars in Las Vegas have given over 5,000 paid rides
With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They … -
Survey! Drivers, please help us to uncover the truth about rideshare driver pay.
Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. … -
Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that … -
Uber drivers made 600 million in tips this year.
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in …
Featured Answers by lilly
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Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
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Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
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Here is a handy guide for what each car size can accommodate!
My best guess would be that there will be a few Uber/Lyft drivers on the road at that time. Though I would order a little earlier than usual as it might take a bit longer for a driver to get to you!
You can also check out this article to see if Uber has scheduled rides available in your area.
Uber has scheduled rides in some areas. Check this article to see if you can pre-book an Uber in your area in advance.
https://ride.guru/content/newsroom/how-to-find-scheduled-uber-rides-in-your-area
Go Boston! This actually makes sense with all the college kids in this area...
Was this on a busy street or in a hotel roundabout?
Candy, water, and drugs. The things you can get in your Uber...
Can you imagine reading this sentence 10 years ago - you would be so confused, lol
Wow! I wonder what this guys tips are like!?
It is a sprint right now to see who can do this first! Uber and Google are big players. Is Lyft in the running to?
Yes! Uber is similar to a taxi, a car will pick you up and take you where you need to go! First, you need to sign up for Uber by downloading the Uber app onto your smartphone.
This page here is a great resource for those just learning about rideshares like Uber. There is even a step by step process that details how to sign up for Uber.
With which rideshare company do you have an account set up with? Uber, Lyft?
If you are referring to your RideGuru account, this is solely an account to participate in our community through our RideGuru Lounge. In order to hail a ride with a rideshare company you will need to download the desired rideshare app (uber, lyft) from the app store on your smartphone and sign up!
To see which rideshare/taxi company is cheapest in your area, try out our RideGuru Caculator by inputting your starting and ending locations. RideGuru will then give you the estimated prices of all the rideshare and taxi companies in your area!
Oh man, this is truly a nightmare of mine! Please tell me you at least got a clean up fee from this girl!
Really?! That is a bit un-nerving!
Plus Uber X is definitely the most affordable!
If you really want a taxi company try searching for your fare on the RideGuru Calculator and when you get your results, click on "Call Taxi" on the Taxi Fare Card. This will pop up a list of taxi companies in your designated area which will be rated on a 5 star scale, letting you pick the one most riders feel is best!
Here is BI's take: http://www.businessinsider.com/uber-employees-stalked-celebrities-ex-employee-claims-2016-12
Hopefully they didn't really cross Queen Bey!
Uber and Lyft both have advanced bookings now in some cities!
This is super interesting. I thought it was going to be a separate rideshare service but it works alongside Uber and Lyft. There is a $2.95 reservation fee, it would have to be a pretty awesome driver for me to keep paying to reserve them :)
I love this idea! Positive feedback is always important, though tips are more important :)
About 60-70% of the time, the price they quote is correct and they charge you that exact amount but I have had the price go up on me before (not so surprisingly, the price has never gone down from the quoted price...). If my driver takes a different route or there is really horrendous traffic, then the price will increase and will be different from the original quote.
Interesting video but she didn't factor in the per minute charge nor did she factor in the base fare! Both of these add a little bit more money earned to the driver.
I was wondering the exact same thing.