RIDEGURU
Lilly Kenyon (lilly)
Ride Guru
RideGuru market data & operations expert
1026 Rider GuruLilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
Activity
Posts by lilly
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Uber Slammed Over Pricing Surge After Brooklyn Subway Shooting
"Uber came under fire on Tuesday after several customers noted that prices on the ride-sharing app increased significantly following a … -
Do you think Uber and Lyft will follow through on their threat to go dark in California?
"Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to … -
Drivers - would you like the ability to thank riders for tips?
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips -
Round up and Donate with Lyft
I'm curious if any riders participate in Lyft's Round up and Donate feature? -
New Driver Scam - Don't hand your phone to your driver!
I haven't heard of this one before but apparently this Uber driver deliberately took a wrong turn and then told … -
Rude Customers when Delivering Food?
Let's hear some stories of rude customers when delivering food. What was the worst experience you have ever encountered?How … -
Craziest item left behind in your car by a rider?
As a driver do you mind driving lost items back to their owners? Is the surcharge you receive for driving … -
Car Upholstery Stain Removal Tips?
We have a new article in our newsroom on removing stains from your car seat upholstery. I am curious … -
Soon you will be able to order Uber Eats from the Uber rides app.
Uber is working hard to beat out the other food delivery apps by utilizing their large network of riders. -
Uber and Lyft drivers in LA strike over pay and working conditions
Anyone here take part in the strike that happened yesterday in Los Angeles? Curious to hear some first hand accounts. … -
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
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Susan Fowler, the Uber whistleblower, opens up at SXSW about her fight against sexual harassment and discrimination.
During her talk, she spoke about the lessons she's learn, one of them being how diversity and inclusion programs aren't … -
Is London's new congestion charge "discrimination"?
Apparently, London Uber driver's believe it is and are taking legal action. -
All about the #1 course for Drivers, Maximum Ridesharing Profits
Let's get a thread going on Harry Campbell's (TheRideshareGuy) Uber/Lyft driver course, Maximum Ridesharing Profits. Who here has tried … -
Rideshare insurance, why do drivers need it?
Rideshare insurance from Uber and Lyft has major gaps that could leave you facing a huge financial crisis. Rideshare insurance … -
Budget Your Trip names RideGuru "a budget travelers must have tool"
Our friends at Budget Your Trip featured RideGuru on their blog today. Check out their review and why they suggest … -
Lyft's self driving cars in Las Vegas have given over 5,000 paid rides
With just 20 vehicles Lyft has serviced over 5,000 paid self driving taxi rides to customers in Las Vegas. They … -
Survey! Drivers, please help us to uncover the truth about rideshare driver pay.
Our friends at Ridester.com want to shed some light on how much rideshare drivers really make across the United States. … -
Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that … -
Uber drivers made 600 million in tips this year.
According to CNET "the longer tipping is available in the app, the more passengers hand over gratuities. For instance, in …
Featured Answers by lilly
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Here is the full review after he gave it a go for a week.
Top Takeaways
Pay is comparable but the rideshare bonuses really tilt the scales! Uber and Lyft pay top drivers up to $500 per week on top of fares just to get them out on the road.
Taxi passengers tended to be older, more mature and far more interesting. Many of them had a strong anti Uber and Lyft bias because of the increased congestion associated with rideshare.
The taxi sign-up process is much more onerous even though both rideshare drivers and taxi drivers are doing the exact same job. Jay had to submit fingerprints, a drug test, online training and even submit a few paper forms.
It requires far more skill to be a good taxi driver than a good Uber/Lyft driver.
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Yes, you can schedule a ride ahead in SF if you are worried about getting a ride, though as RedANT stated you should have no problem getting a ride on demand.
If you are looking for companies that focus on scheduling rides in advance you can use RideGuru's Fare Calculator and look under the "Book Ahead" tab for your trip to find companies that will allow you to easily book your ride in advance.
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Here is a handy guide for what each car size can accommodate!
What discount are you referring to?
Hi! Sorry for the confusion, we have just updated our Airports page to include Dallas Love Field. To answer your question, yes both Lyft and Uber operate at Love Field in Dallas.
For more information on Uber at Love Field visit this page on Uber.com: https://www.uber.com/airports/dal/
For more information on Lyft at Love Field visit this page on Lyft.com: https://www.lyft.com/airports/dal
Your Welcome! Good Luck!
Uber: destroying relationships one ride at a time.
Oh man, this is an interesting take on the whole tipping controversy. Uber just needs to get with the times and add an optional tipping feature within the app. Who carries cash anymore anyways...
Thanks for the note! Zemcar is also a great choice. We included Zemcar on our Rideshare Services for Children article but thanks for sharing the news here as well.
Oh Uber... why am I not surprised, haha!
Thanks for checking and sorry it didnt work out for you!
Oh strange, their website specifically says they support UberPool in your area. Can you try contacting Uber through your app and seeing what they say? I am curious myself!
Hi, open the Uber app on your phone as normal (if you do not have the Uber app yet you will need to download it from the app store) and after you type in your destination you will be able to choose between Uber Pool and Uber X. Click on the Uber Pool icon to use their carpooling service.
End of an era...
Thoughts:
Travis is extremely fidgety with his phone the entire ride... all this bad Uber news must be getting to him.
You can tell that driver is just mustering up the courage to say something by the end of the ride!
2017 is not Uber's year so far... LOL
Thanks for the info!
One of my friends did! He is wearing it to the parade today!! He said the shirt actually arrived super quick.
I'm sure riders will be changing their tune is the price is right. Still stinks for drivers though!
Lyft was #6 in the app store yesterday! I have never seen the Lyft app listed so high.
In some countries it is the norm for riders to sit up front and is actually seen as rude if they get in the back!
Yep, Uber's fares are so low and the company takes 20-25% of each fare making the drivers earning potential extremely low. It will be interesting to see where it all levels out one day.
hahaha!! What are those things!? I really hope this isn't my future car. lol
The poster said "autonomous vehicles" in their subject line...
Crazy that only 13.1% of Uber Drivers like UberPool. I know many drivers who are not happy with Uber's pool option, but that number is even lower than I expected.