RIDEGURU
Monica Castleberry (momof4)
Ride Expert from Philadelphia PA
Mom & Nursing Student by day Ride Share Driver by night always on the go
8198 Rider DriverActivity
Posts by momof4
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Uber's Secret "Project Luigi". Just another way to put the screws to the drivers.
Uber has 180 of Change, Uber Pro. Lyft in some markets added the long pick up fee for drivers. Then … -
Lyft finally got some B@!!$! They made a positive decision on their own without waiting on Uber to do it.
WTG Lyft! I always call these companies out for their BS however they have made a positive decision for the … -
Lyft finally does something right! About damn time.
Its about damn time! We have been complaining about this for months. Although it helped drivers it screwed up with … -
Is Uber's Customer Service Reps causing drivers to lose out on tips? You be the judge.
Or is Ubers app? Or both??? My son & his gf went out Friday night to his Christmas party & … -
Uber drivers seeing Surge Amt. on their maps but what is Uber really charging the rider? Where is all that money going? I can tell you.
I've seen this on 2 other occassions when my kids call me for a ride. This all started back in … -
Hope drivers dont fall for this! Drivers will end up working for free. Is there anything this company wont do to screw over drivers???
Just another way to not pay drivers. The interest will be so high drivers will be driving for weeks to … -
Uber wins small Victory in CA rape suit. What do you think?
I dont agree with Uber very often. They usually are at fault. However in this case it was not their … -
Didn't Uber say they were deactivating riders with low ratings?
I know Uber said they were giving riders time and suggestions to improve their ratings. That had to be at … -
Is Uber serious? Uber Offering snacks now when logging off.
Went out to drive today. Logged on accepted a trip. Completed it. Logged off to run an errand. The app … -
More on the Axios interview with Evil CEO Dara K. This dude is a total jerk.
The only thing this man gets right in the interview is autonomous vehicles are a long way off. How much … -
Lyft wants you to give up "Car Ownership". Say goodbye to your car and rely on using Lyft to travel.
Lyft wants you to "give up car ownership". They will help you sell your car. They paired up with Carvana … -
AXIO on HBO interviews Dara K. on drivers wanting to unionize. Short video. What a joke.
See link to interview below. Dara definately dont want drivers to form a Union. This last statement from him is … -
Will Uber and Lyft ever stop fighting laws? How do they get away with ignoring laws? Is drivers ever going to make what they deserve?
Will Uber and Lyft ever pay the drivers what they deserve? Will driver rates increase? Why don't Uber & Lyft … -
Drivers don't forget Thanksgiving Eve is the busiest drinking night of the year!
If you are new to driving for Uber & Lyft or you never thought about it this is the best … -
Uber being Sued by 96,000 Drivers in NY. When will it end? When are they not being suec?
Many wonder why Uber isn't profitable. Lets forget about about self driving cars, flying taxi's, submarines, helicopters, low rider fares, … -
Too funny!! Angry Moms Road Rage Against Lyft Driver. I would say Unbelievable except in todays world.
I have to say she deserves Mom of the Year Award for 2019. Click on link. The video/article is pretty … -
Will never take a NY trip again. Ever! Few questions in comments if anyone knows the answers. Would appreciate it:)
I try to avoid NY trips. I can usually tell on Uber by the amount of time as its a … -
Car accident recently. Will my Insurance notify Uber or Lyft for any reason?
PA driver. On the way back from a trip both apps were off as PA drivers cannot pick up passengers … -
Uber and Lyft Ballot Initiative guarentees only $5.64 per hr. for drivers in CA. Total BS.
http://laborcenter.berkeley.edu/the-uber-lyft-ballot-initiative-guarantees-only-5-64-an-hour/ -
Lyft Pink Membership $19.99 per month. Offers 15% off, waived lost and found fees, and more. Is it worth it?
https://amp-usatoday-com.cdn.ampproject.org/v/s/amp.usatoday.com/amp/2484960001?amp_js_v=a2&_gsa=1&usqp=mq331AQCKAE%3D#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.usatoday.com%2Fstory%2Fmoney%2F2019%2F10%2F29%2Flyft-membership-plan-lyft-pink%2F2484960001%2F
Featured Answers by momof4
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This happened to me quite a few times. This particular night I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5 blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.
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I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight. She was out right rude and bossy.
The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night. No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories.
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This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around. My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately.
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I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house.
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Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.
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Uber and Lyft base fares on the longest route to riders destination (time & miles). Most Drivers take the shortest route. Driver is paid for the miles they drove & the amt. of time it took. I arrive at riders destination switch off GPS & go back to Uber or Lyft app. It will say 5 to 15 min until destination. I do the speed limit, I use WAZE app, my car doesn't fly, and its not an amphibious car. Passenger got charged for that 5 to 15 min even though it didnt take that long and they get charged for the miles I didnt travel. This is why drivers are complaining. Uber and Lyft are making a few dollars less than us or the same amount. Nothing we can do as we agreed to be pd per mile and time. Upfront pricing scam. What sucks is riders think we are getting 75%/80% of the fare so they may not be tipping for that reason. Especially on long trips that are 50.00 to 150.00. I am driving for Uber as I text this. When I have some free time later today I will post some screen shots so passengers can see whats going on. O will also screen shot my next trip that says we have X amt of time until destination when we are all ready there.
Clay is either a minor, drunk college kid, or immature adult. Pick one.
They can use a Visa GC or Uber GC. When a rider signs up they basically can make it all up. Get deactivated for low rating and be back on platform in 10 min under new name, email, Visa Debit card you buy anywhere that sells them. So when I pick up "killer" or "the boss" they can hack me up, stuff me into a bucket and throw me to the sharks. Killer or the boss wouldnt be found because there is no info on them in the app. Uber and Lyft dont care about drivers. 150 more drivers will sign up before the sharks finish me off. A pregnant woman and her unborn baby were killed in Arizona a few months ago Lyft didnt even come out with a statement. I am certain they didnt send any money to her 3 other small children. Probably sent a letter saying we are sorry and rider was deactivated until he signs up with new name and gc. In reality they probably never deactivated her killer. They have no respect whatsoever nor do they care about drivers. As she lay bleeding to death they probably were threatening to deactivate her for missing request.
True. Everything is a joke. Thats my theory its minors, young drunk college kids, or extremely immature adults. Everyone wants to protect the riders but dont give a crap about drivers. Riders have all our info on their phone but too drunk, lazy, or impatient to actually verify it. Drivers ask that riders put their real name. Apparently for some people Uber doesn't require it so why not use a fake name? They want to be anonymous. Why because they are super special (thats what mommy & daddys been telling them) . Other than knowing I am not picking up a minor, an immature adult, or a possible problem rider. I need your name to address you properly (I have respect), make sure I have the correct rider. Once you leave my car ask me 20 min later what the persons name was from my last trip? Not a clue. It doesnt matter anymore their trip is over. I dont like being sarcastic towards people that post but 2 comments on here 1 more so than the other is a wise @$$. So just returning the attitude. Sorry Chicago I just went to agree with your post:) Went on my soapbox:)
😊 Drivers when we decline the fools with BS names
😥😴😡 Riders with fake names that wait an extra 30 min for a ride too stupid to realize why its taking so long
When I see some of these names I assume its a teenager, drunk young 20 something, immature idiot who thinks they are funny, or someone I am just not picking up. I'ts not worth wasting my time & gas to take the fool .5 up the road to the corner bar or the .5 mile home dealing with their dumb drunk ass.
Your forgetting if the 1st driver is 5 min away & declines, the next driver may be 10 min away & declines, and lts say the 3rd driver is 20 min away but accepts your request. I can tell you from experience I've had low rated rider request come in I decline, 5 min later it pings my phone again, again I decline, 7 min later it pings my phone again, again I decline, 20 min later it pings my phone again I decline. Once a driver finally accepts he could be 5 min to 30 min from your location. You all ready waited for me to decline 4X in 20 min and I think its safe to say if it hits my phone 4X quite a few drivers are declining the trip How is that not a longer wait? I am not trying to "scare" anyone. I am just saying what really goes on. Do you think all drivers meet up and plan what we can post to scare riders? I can assure you that doesnt happen. I could care less what a rider rating is. If it's below the rating I feel is too low for me to go pick up I decline. It really makes no difference to me. I am in a warm dry car in the rain and a cool dry car in the hot summer. I decline your ride 10 others are right behind yours. I am not trying to be mean. Drivers dont sit around to make up lies to scare riders. You may have to wait longer. However some drivers dont care about the ratings and some are new so they havent figured out it may be in their best interest to decline low rated riders. If you had a choice of a 4.95 rated driver and a 4.40 driver which one would you choose?
I was going to respond but not worth my time.
I am not picking anybody up with a fake name. In Lyft when I see it I decline. Uber once I accept trip and see the name is fake I'll cancel. My problem is mostly with Lyft I dont see it as much on Uber. I am not pulling up and saying, " are you D!@kSwallower, The Man, Killer, Satan". Dint these riders see they are waiting longer for pick up or getting cancelled. Uber and Lyft need to make riders sign up with valid State ID & credit card. Then they can add gift cards to use. This is so not fair to drivers. The only safety we have is to check their name and rating. Nothing else. We roll the dice on every trip. I dont see why they cant do this. Something as simple as making them use their real damn name. As I am responding to your post I accidentally accepted an Uber request with a 4.17 rating. The name was BigJohnson. I obviously cancelled. It's probably a minor under 18 who thinks they are funny or a young college kid. Now that I think about I havent had any female fake names. I should've went to pick up location sat up the street waited 5, cancelled, and left. You want to do stupid crap like that you deserve to get charged. Something needs to change. I gave up the bar crowds. Stick to family and business men and women. Some are self entitled and treat you like your their personal car service but most are nice & respectful.
One other thing I wish riders would stop. "I'll tip you in the app", "I'll tip you big in the app", or (2 passengers) "John we have to tip her in the app, she was the best driver we ever had". I just want to laugh at them. Why bother to say you will tip and then not follow through?
RIDERS
WHY DO YOU TELL DRIVERS YOU WILL TIP THEM IN THE APP? AND NOT FOLLOW THROUGH? Do you know how many times we hear this maybe 1 in 5 will follow through. What is the purpose of saying it? What do you think we will do or not do if you say "I'll tip you in the app"
Is there a passenger out there on the guru forum who does this please please explain why. Post your answer anonymously but please answer:) We are all curious.
Hailey, I've been arguing in FB groups and forums. No, riders dont always know how hard or how lightly to shut our doors. They dont get in and out of our model car all the time. My kids slam my door all the time. When I had my Focus out riders always slammed it . I have my Honda Pilot on the road now no one ever slams it. I am pretty sure they dont mean to slam it. You can tell if someone is annoyed with you and they slam it. My 1 and only Uber ride I slammed his door. Not purposely by accident. I felt so bad I know better:) Good thing I gave him a cash tip:) Kept my 5 star rating as a rider. Lol over time if your door is slammed it can cause issues. If you are that concerned open the door for the rider and shut it. Put a sign up. But stop taking a star away for slamming doors:)
Everything they do seems to screw us. They always make it seem like it benefits us somehow. When you do the math to take a trip with new changes its obvious they turned that scew driver even tighter. Dont think they can turn that screw driver much more before they strip us of everything:) They either think we are all total idiots, new drivers wont know the difference, or they just dont give a damn. Something has to give. They are going to have no drivers left, all newbies who will eventually see what they do & end up leaving, or someone is going to come up with a better rideshare co. One of the Rideshare You Tubers all ready working on it if Uber & Lyft keep cutting our rates. The Rideshare Professor. Just started a new site for drivers. Trying to get all drivers to join so we are all able to know whats going on, get the word out for Strikes, and for new company. Streetteams.com There are fees for certain sign ups but just to join is free.
Maybe individual drivers have things they do that they dont want riders to know but I cannot think of anything at all. Nothing to hide:)
Good point and so true.
Drivers going to pull over and dump your ass out of their car.
Article from Forbes on Uber pricing.
https://www-forbes-com.cdn.ampproject.org/v/s/www.forbes.com/sites/nicolemartin1/2019/03/30/uber-charges-more-if-they-think-youre-willing-to-pay-more/amp/?amp_js_v=a2&_gsa=1&usqp=mq331AQA#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.forbes.com%2Fsites%2Fnicolemartin1%2F2019%2F03%2F30%2Fuber-charges-more-if-they-think-youre-willing-to-pay-more%2F
It is well known that Uber and Lyft sometimes charge more in certain areas. Once they see you accept what they are charging they will continue to charge you more. See article below from Forbes.
https://www-forbes-com.cdn.ampproject.org/v/s/www.forbes.com/sites/nicolemartin1/2019/03/30/uber-charges-more-if-they-think-youre-willing-to-pay-more/amp/?amp_js_v=a2&_gsa=1&usqp=mq331AQA#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.forbes.com%2Fsites%2Fnicolemartin1%2F2019%2F03%2F30%2Fuber-charges-more-if-they-think-youre-willing-to-pay-more%2F
Riders have become dependent on Uber/Lyft. It's convenient and more reasonable then a taxi. Many riders now check both Uber and Lyft to see which one has the cheaper fare instead of being loyal to just one. Smart thing to do. Uber and Lyft both tend to care more about riders than drivers. However riders need to know that Uber and Lyft are both shady. Upfront pricing and surges are where they overcharge the rider. There is proof that Uber charged riders surge pricing but driver didnt get a dime or showed driver $10 surge but charged rider $60 for the surge. These companies do whatever they want and get away with it. Riders like the convenience so they just pay the fare. Also talk they are stealing tips from drivers. One you tuber got proof on one of the drivers fares. I cannot say if its true or not. Although many riders say "I'll tip you in the app". Maybe 2 out of 10 will actually follow through. Is the tio being taken by Uber & Lyft or are riders just saying that? Drivers know when we here a rider say "I'll tip you in the app" we are not getting a tip, it's BS. What I dont understand is why say it? What makes someone feel they have to say that and then not do it? If you are not going to tip no need to say you are. Drivers are more annoyed when riders do that then they are by not getting a tip. That could be a reason why passengers are rated lower also by saying you will tip & not following through . Maybe drivers and riders need to start discussing the fares, tips, who received what. Catch Uber & Lyft in their lies.
This is just a guess. Now that Uber and Lyft went public Investors are demanding to see a profit. According to an article I read the Investors want them to raise passengers fares. They have cut drivers rate, bonuses quest, and surge. If they cut rates anymore there will be no more drivers. That leaves one choice raise passengers fares. I have a few suggestions for them. Cut the salaries of some their top executives. Dara making 46M. Other executives salaries are up there also. It's just a matter of time and fares will go up.
I had a drop off at Philly Airport queue wasnt too bad so I thought I would check it out. Never again. Agree with everything you said. Drivers were so damn rude. We are all trying to get to our rider. Never again. Now I drop and get outta there asap. I really cant believe how rude some drivers can be. See it at EWR all the time when I drop off. Another spot drop and get out. No wonder some drivers get low ratings and no tips. If they cant treat other drivers nicely makes you wonder how they treat their riders. I checked out a FB group for drivers some drivers are nasty, rude, ignorant people. Idiots like this give decent drivers a bad name.
I am assuming you are asking because they are travellingvat a high rate of speed. Plain and simple "Can you please slow down I am not comfortable at the speed your travelling". If they continue to drive over speed limit ask them to pull over at a safe place and let you out. Report to Uber they will refund you. As a driver I set my cruise contol but there are times on a major highway where the flow of traffic is doing more than the speed limit so there are times you may have to go over. Sometimes on dark less travelled roads you have the locals riding your ass because they are used to travelling them at higher speeds. In these instances you may have to go over the speed limit to stop them from tailing you. I will pull over in a safe place and allow them to pass. I find telling my passengers when I am in these situations helps. Just letting them know I will slow down as soon as I can get into a slower lanes of traffic or pull over & allow driver to pass. A driver shouldn't be going over the speed limit by more than 5/10mph and should get into a slower lane of traffic. You should ask a driver to slow down if they are driving at high rates of speed or erratically. If they dont slow down again ask them to pull over in a safe place. If they refuse and you are in a safe place cancel the trip they will pull over then trust me. Anytime you feel uncomfortable or feel something isnt right trust your instincts. Better to be safe then sorry. There are safety features in your app to contact 911 also.
News people are great for speculating. They dont care if its the truth or not, just want to be the first ones to break a story. So much exaggeration, lies, and BS is put out on the news. Right away the girl was in a Lyft (usually Uber) so it must have been the driver that did it. They should really get their facts straight instead of talking out of there ass. Very sad what happened to this girl. Prayers for the family.