RIDEGURU
Monica Castleberry (momof4)
Ride Expert from Philadelphia PA
Mom & Nursing Student by day Ride Share Driver by night always on the go
8198 Rider DriverActivity
Posts by momof4
-
Uber's Secret "Project Luigi". Just another way to put the screws to the drivers.
Uber has 180 of Change, Uber Pro. Lyft in some markets added the long pick up fee for drivers. Then … -
Lyft finally got some B@!!$! They made a positive decision on their own without waiting on Uber to do it.
WTG Lyft! I always call these companies out for their BS however they have made a positive decision for the … -
Lyft finally does something right! About damn time.
Its about damn time! We have been complaining about this for months. Although it helped drivers it screwed up with … -
Is Uber's Customer Service Reps causing drivers to lose out on tips? You be the judge.
Or is Ubers app? Or both??? My son & his gf went out Friday night to his Christmas party & … -
Uber drivers seeing Surge Amt. on their maps but what is Uber really charging the rider? Where is all that money going? I can tell you.
I've seen this on 2 other occassions when my kids call me for a ride. This all started back in … -
Hope drivers dont fall for this! Drivers will end up working for free. Is there anything this company wont do to screw over drivers???
Just another way to not pay drivers. The interest will be so high drivers will be driving for weeks to … -
Uber wins small Victory in CA rape suit. What do you think?
I dont agree with Uber very often. They usually are at fault. However in this case it was not their … -
Didn't Uber say they were deactivating riders with low ratings?
I know Uber said they were giving riders time and suggestions to improve their ratings. That had to be at … -
Is Uber serious? Uber Offering snacks now when logging off.
Went out to drive today. Logged on accepted a trip. Completed it. Logged off to run an errand. The app … -
More on the Axios interview with Evil CEO Dara K. This dude is a total jerk.
The only thing this man gets right in the interview is autonomous vehicles are a long way off. How much … -
Lyft wants you to give up "Car Ownership". Say goodbye to your car and rely on using Lyft to travel.
Lyft wants you to "give up car ownership". They will help you sell your car. They paired up with Carvana … -
AXIO on HBO interviews Dara K. on drivers wanting to unionize. Short video. What a joke.
See link to interview below. Dara definately dont want drivers to form a Union. This last statement from him is … -
Will Uber and Lyft ever stop fighting laws? How do they get away with ignoring laws? Is drivers ever going to make what they deserve?
Will Uber and Lyft ever pay the drivers what they deserve? Will driver rates increase? Why don't Uber & Lyft … -
Drivers don't forget Thanksgiving Eve is the busiest drinking night of the year!
If you are new to driving for Uber & Lyft or you never thought about it this is the best … -
Uber being Sued by 96,000 Drivers in NY. When will it end? When are they not being suec?
Many wonder why Uber isn't profitable. Lets forget about about self driving cars, flying taxi's, submarines, helicopters, low rider fares, … -
Too funny!! Angry Moms Road Rage Against Lyft Driver. I would say Unbelievable except in todays world.
I have to say she deserves Mom of the Year Award for 2019. Click on link. The video/article is pretty … -
Will never take a NY trip again. Ever! Few questions in comments if anyone knows the answers. Would appreciate it:)
I try to avoid NY trips. I can usually tell on Uber by the amount of time as its a … -
Car accident recently. Will my Insurance notify Uber or Lyft for any reason?
PA driver. On the way back from a trip both apps were off as PA drivers cannot pick up passengers … -
Uber and Lyft Ballot Initiative guarentees only $5.64 per hr. for drivers in CA. Total BS.
http://laborcenter.berkeley.edu/the-uber-lyft-ballot-initiative-guarantees-only-5-64-an-hour/ -
Lyft Pink Membership $19.99 per month. Offers 15% off, waived lost and found fees, and more. Is it worth it?
https://amp-usatoday-com.cdn.ampproject.org/v/s/amp.usatoday.com/amp/2484960001?amp_js_v=a2&_gsa=1&usqp=mq331AQCKAE%3D#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.usatoday.com%2Fstory%2Fmoney%2F2019%2F10%2F29%2Flyft-membership-plan-lyft-pink%2F2484960001%2F
Featured Answers by momof4
-
This happened to me quite a few times. This particular night I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5 blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.
-
I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight. She was out right rude and bossy.
The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night. No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories.
-
This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around. My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately.
-
I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house.
-
Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.
-
Uber and Lyft base fares on the longest route to riders destination (time & miles). Most Drivers take the shortest route. Driver is paid for the miles they drove & the amt. of time it took. I arrive at riders destination switch off GPS & go back to Uber or Lyft app. It will say 5 to 15 min until destination. I do the speed limit, I use WAZE app, my car doesn't fly, and its not an amphibious car. Passenger got charged for that 5 to 15 min even though it didnt take that long and they get charged for the miles I didnt travel. This is why drivers are complaining. Uber and Lyft are making a few dollars less than us or the same amount. Nothing we can do as we agreed to be pd per mile and time. Upfront pricing scam. What sucks is riders think we are getting 75%/80% of the fare so they may not be tipping for that reason. Especially on long trips that are 50.00 to 150.00. I am driving for Uber as I text this. When I have some free time later today I will post some screen shots so passengers can see whats going on. O will also screen shot my next trip that says we have X amt of time until destination when we are all ready there.
I still get child support for 1 child. Just stopped getting support for the other one when he turned 18 yrs old. 2 are grown and out of the house. My house is paid off. Taxes aren't bad. If my kids were young there is no way I could survive on driving. I have private riders and private patients I take care of. I also know my market well, always trying new things, sometimes new areas. I stick with mostly long trips. My SUV is old but in good shape. Its paid for and luckily other than tires and brakes its been good.
$79.06 $13.00 tip
It would be pretty funny. These cars may record everything and if somerning gets broke I am sure they can track it to the passenger. What if its something as simple as just spilling a little something on the door handle? There will be things people can get away with or at the very leadt think they can get away with. Its not like a human will be watching every trip. People always find away around things or they think they have found a way. That car will not know that it needs to leave the road to get cleaned. Everone who thinks they are a great idea and will ride in one dont say I didnt warn you. Cant wait to hear these stories. There are idiots out there with AIDS who purposely have done things to spread to other people. I just cant get on board with this.
Hey Serg. Who is going to clean these cars between trips? Say prior passenger pukes or spills something in the car? Is the car going to pull into nearest car wash and clean itself? What about bacteria? I spray my car down after each ride. You dont know these people's hygiene or lack of in lots of cases. I dont agree with a half assed study this one insurance company performed. Although I would be willing to bet there are bacteria ridden cars on the road out there and they have a human driver. These young people will post a challenge on social media and the fools follow. Who knows what will be left behind for the next person to touch or sit in. I watched a You Tuber the other day post about a rider who had anal leakage. The next rider discovered it aftdr thdy sat in it. The driver reported it to Uber and they will not give him a cleaning fee because they cant see anything. I would cut out that part of the seat and send it to Uber tell them to smell it. I would be at the nearest junk yard the next day replacing the seat. Can you imagine the car if it had no driver? I am gagging just telling you this story. If you get into one of these cars you are absolutely crazy. Ill drive my own car or call a service with a human behind the wheel. I want no parts of other peoples bodily fluids spread all over a car I get into just to save a few bucks. If anyone thinks this wont happen in these cars you are either totally naive or plain stupid.
Thanks Lilly. Makes me feel somewhat better. I knew that he was trying to do something nice or wanting to be like grandpop. He specifically said "here I want you to have this". It may have hurt the kids feelings to say no you cant accept it. I was speechless (that never happens:) I looked to grandpop for help. Grandpop said, "its your money are you sure". The kid replied, "yes I want her to have it". However it was super awkward taking the money. I hope that doesnt happen again:)
He was a very sweet, well mannered kid. It still was really awkward:)
No way would I get into a driverless car. I dont get into a car driven by a human other than myself. Not only do I not trust a driverless car but who knows what the people before me did in that car. I see and hear what happens in Uber and Lyfts with drivers in the car. What are people going to do when they dont have a real driver in the car to keep them from acting like idiots? I see what people do to restrooms who knows what they would be up to in a driverless car. People are licking ice cream containers and putting them back in freezers for people to buy. WTH are these idiots going to put in these cars. No thanks.
I would drive for that company exclusively if there were enough ride request. If I was waiting too long in between request I would still drive for Uber. Lyft more so than Uber is the one taking more than 25% at least on my trips.
On an average day I get more tips from my Uber passengers usually 20%. I've been getting less & less cash tips but definately seeing more tips through the app. Lyft passengers typically tip in the app & usually in whole $ amts ($2 to $5) or 20%. Since Dec. 31, 2018 I have received a tip everyday except 1. It's rare every passenger tips but the past 8 days I had 5 days where all but 1 passenger tipped.
Agreed RedAnt! I think the higher ups at Uber despise drivers. We are "a means to an end". We are looked at as taking $ out of their pockets (because they dont all ready make enough) and the companys. We should want do it for free and ruin our vehicles for the good of Uber:) Uber and Dara want to take over all the transportation industry. They would rather cut off their nu+s then ask drivers for input (Oh wait Dara has experience driving:) It would be so simple to put a panel of real drivers together from a few major cities & few smaller cities (as needs can vary) to make improvements where needed. They could pay those IC t shirt wearing drivers from the rally another 100.00 gift card & a free meal for their input. Although I suspect they would still do it just for the free meal.
Uber is a great business idea. Instead of improving on what they have "power and greed" became more important. They can run Uber right into the ground but Dara, Travis, and the rest of those idiots will still have made a killing. They could retire today and never have to work another day in their lives. I think the more they screw drivers the happier they become. Dara & higher ups at Uber would choose death, removal of limb/appendage, or ruining Uber before they would take advice from a Driver. There are many drivers out there who could run Uber & make it profitable. Just proves that greed and power are more important to some people.
I have a genius idea. Raise our rates!
This is the first passenger that has said this to me or brought it up. I had a few when I first started but havent had anyone in over 18 mths.
This past Sunday Uber was overcharging for tolls on 2 of my rides. Thankfully it wasn't taking money:) However dont want my pax ripped off so I contacted Uber. They subtracted the amount from my toll then proceeded to take the toll amount subtract it from their service fee + a few more $ add to my fare. Go figure. I was so confused at first how subtracting $ gave me more $. Their mistake gave me extra 5.00+. No complaints here. I'll take it. Hopefully they returned the riders over payment on the tolls
I have refunded 4 fares to riders. Two fares were my spns friends who happened to get me as their driver. I wouldn't of charged them if they called me so wasnt charging them for these rides (both were under 5.00). One night picked up a young military soldier from a bar just home from Iraq. Was home for a few days before he was headed to another foreign country. Had a great conversation with him. Very brave, respectful, and kind. So I thought I would refund his trip as a thank you for his service. (10.00). Had another military soldier basically same story as last one. Refunded his (12.00). I wonder if Uber actually credits their account? If they do is it just what the driver makes on the trip or whole fare charged? What does Uber say if anything if fare is returned? Never thought to ask my son to check with his friends. Anyone out there no the answer?
Your comment about the upvote made me smile. Thanks 🤮
Some people will do anything for money. They dont look at the big picture or who they screw. Funny thing is they probably would've of did it just for a free meal:)
Hou are free to post whatever, wherever, a d whenever you want:) I just feel like we are always debating over this AB5 bill which doesnt directly affect me. I was just saying that I think Uber will want payback/revenge for going against them. Dara strikes me as that sort of person. I know an employer can let you set your own hours, I know AB 5 dont change that. I am not sure how to take your comments at times. Do you have an email address that you dont mind putting on here? If not email me please [email protected] would like to explain something but not on forum.
I wasnt crying the blues, bragging, or asking for a compliment or sarcasm (not sure how to take the beginning of your post) as you seem to come at most of my comments I post. I put up a topic or questions to see how other drivers feel. Just because I post something doesnt mean I agree with it or disagree. I do state my opinion as do others and we move on. I dont have the time to keep going back & forth over same thing. I believe we have had similar discussions on other posts about the same thing. It seems everytime I post it goes into a debate. I am not trying to be rude nor do I expect you to agree with me at all, ever, but I am not here to debate or defend every single thing I post I dont have the time. When I post my opinion its simply just that. Not trying to change anyones mind about the topic. It's clear we dont agree on the CA bill. You have your opinions and I have mine. Perfect! Thats what is so great about US freedom of speech. Thing is I am not a CA driver so really it's not affecting me directly in any way. May be one day it will but not today. If I wanted to debate or argue I would be on Uber people or FB group.
BTW you are missing my point. I know the bill says nothing about flexibility being taken away, hrs you work, etc... What my point was in the past 3 threads & many replies is UBER not the AB5 Bill will take those things away from drivers all because they forced them to make drivers employees. Dara will be furious that drivers forced their hands . Drivers went against them. Drivers won. "Paybacks are a B!!ch" will be their logic. Try this one more time. Dara hates drivers, has no respect for them, cant wait to get those autonomous cars out there. All he had to do is increase drivers rates most likely drivers would've been happy. Instead he decreases them and takes things away. Do you really think if AB5 passes he will be happy with drivers? No damn way. He will find ways to screw drivers even more. He will want payback. This here one paragraph was my point. I never said AB5 said it would change drivers ability to be flexible.
On a side note. Nothing to do with being superhuman (although I am sure that was meant more as sarcasm)its called being a responsible, caring, loving mom. It's the lives of most single moms out there. Failure or giving up not an option. You brought lives into the world. You are responsible for them. Moms do what I do everyday. Our kids love and happiness is our thanks and makes it worth any hard work. If Uber & Lyft were around when my kids were younger my life would've been much easier. For a single mom going on and off that app when you want and having instant pay is a huge benefit. However the rates obviously a problem so would being an employee.
Yes it is a rant against the company they suck. Sometimes in life you have to do things you dont want to do. Who doesnt draw a line? A point in time where the pay or the job itself isnt worth it anymore. Even though Uber treats us like crap and rates keep dropping this particular type of work is what I need to do right now. I may not like the people who run Uber but I do like driving, I like 95% of my riders, I have fun most days, I like instant pay, and the flexibility of going on & off the app when I want. I still make it work for me. It still pays the bills & get a nice income tax return. It allows me to do a few other things on the side to make money. I have my own private clients. I also picked up a few patients through driving that I do private Home Care for. However I have a breaking point just like everyone else. I have health issues. Driving on most days doesnt interfere with those issues. If it does I go home. I've been a single parent of 4 kids, provider for my family even when I was married. Once I threw his ass out he got away with paying less than $5,000 over 18 yrs & owing over 125,000.00 in child support. I did what I had to (worked 2/3 jobs or 20/30 hrs of OT)to take care of my family. I've worked my ass off since I was 14 yrs old. I could easily collect disability and sit my ass on a couch & do nothing. However that isn't what I want, not ready to give up yet. I like to work. I would be bored out of my mind if I didnt work. I started Uber when I went back to college 2 yrs ago 1/2 days per wk. Had to drop from the program 2 months before graduation because I got sick. For past year I increased my hours but not more then 25 hrs per week. Uber was never and still isnt my end game. I am trying to hang until Jan/Feb 2020. Whatever my decision or what I end up doing for a full time job I would still like to keep driving part time. I want no parts of being their employee. Driving for Uber provided me with other business opportunities & more ways to increase my income. It's not always about .69 per mile. It's the loss of the opportunities I get from driving
I know drivers that have disabilities, drivers with temporary health problems, drivers that need a 2nd job, and single moms that drive. I want this to continue to work for them. It's not all about me. It's about this working for groups of people who normally couldnt work or needed flexibility. As a single mom the struggle was real when the kids were young. It still is even though 2 are teens & 2 are adults (they still need their mom:)Tradtional employers dont want to hear the kids are sick, i have to go to court for CS need the day off, the list goes on.
Here is "My rant" (short version)it was to make a point "Be careful what you wish for". Uber will not play nice if forced to make drivers traditional employees. It will not make things any better. Wait and see! Again I'll admit if I am wrong but in this case I am pretty confident. As a employee we are definately screwed.
It may be bullying by Uber right now but AB5 doesn't force Uber to employ drivers full time. Uber can make you work 3 hrs in the morning 3 hrs in the evening. They can give you 2 hrs per day or 7 hrs per day. 1 day per week or 7 days per week. Uber doesnt like or respect drivers they need us for now. They hate that. If drivers get what they want, to be employees Uber will want revenge. They are going to make drivers rue the day they demanded to be employees. They will let the rest of the markets see what its like to be an Uber employee. Dont think it will be pretty. Guess we will see in September
They may drive .30 per mile. They take away one nickel I go back to heathcare. Minimum wage in my city is 7.50. Dont take much effort to make that. I am well over that without being an employee. When NY drivers fought for a better wage it didnt work out to well for them. CA drivers want $X per hr., benefits. They are not just asking for minimum wage. Do they really think Uber & Lyft will happily hand over $17 per hr (whatever it is), health insurance, paid time off, vacation time, etc...Everybody will be happy? No way in hell. Uber & Lyft may be forced to make CA employees but trust me the drivers will pay for it. They are evil people who lie, cheat, and steal. If that dont work they will just pay off who they have to. They are the most unscrupulous, evil, disgusting corporation on the earth. They didnt get where they are by being stupid and backing down. They sold their mothers souls to the devil way back starting with Travis. Lyft just follows in Uber's shadow. They give the market a 2nd choice especially for the people who hate Uber. If someone came out with a new rideshare company tomorrow they could get rid of Lyft in a heartbeat. All they need is brains, common sense, and the drivers behind them. 1 down 1 to go. In the event Uber is forced to make CA drivers employees they will make sure you are miserable. They are not going to let the drivers win and hand them everything they want on a silver platter . They will be out for revenge. Health insurance will be $10/15,000.00 deductible copays will be 30%/40%. The drivers portion of the ins premium alone will be costly each month. They are not required to pay 100% of the premium. Thats even if they let drivers work full time hours. After the law went into effect that companies had to offer health insurance if they employeed X amt of employees and worked 35/40 hrs per week (FT). Many businesses stopped hiring full time employees thanks to Obama. Young people dont know what a 40 hr work week is. Thats why they cant pay their bills, buy cars, and are still home with mom & dad. Uber dont like being pushed around by anyone and especially not by the people they have no respect for, the people they want to replace, the people they steal from every single ride, THE DRIVER. If CA drivers become employees Dara will want revenge. He will look like a loser, a fool that the lowly drivers beat at his game. Drivers will be miserable. NY drivers are paying for going after them. They were not asking for half of what CA drivers are. I dont care either way what happens in CA. I just hope the drivers dont live to regret it. Other markets can sit back watch the mistakes that were made, wait for the outcome, and not make those same mistakes. Hopefully by then there will be another company.
Think about this, This would all go away if Uber and Lyft increased drivers rates. Drivers started being more vocal, speaking out, striking. Why not throw a bone to drivers keep them happy shut them up? Instead Uber and Lyft decreased drivers rates, lowered or took away promotions, bonuses, lowered/changed surge pricing. Payback for drivers (the lowest beings on earth in their eyes) speaking out. They have no intention on doing a damn thing for drivers.
If I am wrong and Cali gets all that they want. Good healthcare at reasonable price, copay, and deductible, a nice pd vacation, time off, the almighty minimum wage etc... I'll be the 1st to admit I am wrong. Ill apologize put it up in all caps right here on guru and FB. Old saying that is very true BE CAREFUL WHAT YOU WISH FOR.