Monica Castleberry (momof4)

Ride Expert from Philadelphia PA

Mom & Nursing Student by day Ride Share Driver by night always on the go
6727 Rider Driver

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Posts by momof4

Comments by momof4

  • Had a young 20 something female rider. Headed to NY. Picked her up in NJ at nice townhouses didnt have a clue where she was.  Quiet the whole ride except for 2 outburst that I thought she was crying, but she said she was laughing at something funny. Some strange noises that sounded like she was wrestling in back of car punching herself. Lol Strangest part of the whole ride she did not pull a cell phone out at all.  She was in the back by herself. As soon as we stopped for tolls at Lincoln Tunnel she wanted to know what cell towers were? Then proceeds to say out of the blue,"we need more scientists. I think everyone could become a scientist to make things".  I want to be a scientist, wonder what classes I would take"?  "They should give free tuition if you want to become s scientist". Onto new subject about AI and robots taking over the world. Proceeded onto how Trump is orange with white eyes.  Uses bad spray tan, how old he  looks, and how his wife cant speak English at all.  I dont have a clue still cant explain the conversation choices or her mentality or lack of  :)  Dont know if I had Cybil and her multiple personalities or an Alien creature. I am thinking Alien creature, really early 20 something female with no phone, not one text, or selfie in cities she said she never visited before. Was a strange ride. I guess drugs couldve been a factor.


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     3 months ago in  What's a typical passenger rating for Uber? Is 4.50 good?

    Nyclisa, I am a driver. I can only speak for myself and what I do. I do not rate a rider under 5 stars unless they did something really really annoying, rude, totally disrespectful. I have over 1825 rides. I can count on 1 hand how many riders I rated 2 to 4 stars. Trust me there should've been about 35 more added to that number. My issue is if I rated rider 3 stars I have to give reason why.  Lets say they made me wait 8 min didnt apologize, left trash all over the car, was rude & disrespectful. I tell that to Uber I now have to worry that rider retaliates and rates me 1 star. If a rider takes 1 Uber per mth & their rating goes down a week after their ride with me they know who did it. Riders have 2/3 weeks to rate we have 5 secs. Lets say I drop you off and driver all ready accepted another ride in last 3 min of your ride. You arrive at destination driver swipes end trip & wants to move on but the rating pops up & we cant get go any further in the app until we rate. If they ard busy and trying to rush maybe they accidentally hit 1 stat or 3 stars instead of 5. Uber WILL NOT change a rating no matter what you tell them for driver or rider. Maybe driver hates rating system so he just clicks whatever to get passed that screen. Not saying its fair but maybe these are reasons. Lyft gives driver 24 hrs to rate rider. Uber gives 5 secs.  Rider gets 2/3 weeks on Uber and not sure on Lyft but its at least 24hrs. 

    Here is another senario. I am not being sarcastic or rude but here is a possibility your rating is not 5 stars. You state " I am tired, work hard, long hrs, you TRY to be FRIENDLY companion if I MUST".  "Really would like to rest, catch up on work, but long ago I  REALIZED they WONT let me I listen and reply in as FRIENDLY WAY AS I CAN".   I get it yes sometimes its nice to have a conversation with your rider but you worked your long day you are tired you may want peace and quiet. Totally understandable. I cant agree more after you worked all day who wants to hear other peoples problems. I totally agree i would do the same be nice, listen, agree (no driver should be sharing their problems, difficulties, or issues with you, they should keep conversation light, upbeat, and positive). Common sense to most but not all. I capitalized negatives to point out that you MAY enter car with a negative vibe because it seems you get those drivers that unload their problems on you. Its just going to be one of those rides you dread. You are kind enough to listen, show compassion, and try to be friendly. But in reality you want peace and quiet and to be left alone.  That is your right and no one should tell you your rude. It could be possible tbat a few drivers are picking up that you are just going along & being nice because you have to.  Even though you think & feel you are handling these types of drivers wonderfully they may see through it. They also may feel it is fake and your just being condescending. When in fact you feel you are being nice, polite, and friendly. Again not saying you are fake, not saying you should have to change or talk to driver the whole ride. If I have a bad rider and immediately pick another rider up I may smile, i may talk, i may say all the right things but there are times i can feel some awkwardness, negativity in the car becausd of previous rider. Once I realize this I have to let go of the negativity and the anger from previous rider or this will continue after each and every rider. Some people are more sensitive than others and can feel negative energy, vibes, presence, auora whatever you want to call it. Agsin not trying to be rude.

    Try this next time. Get in the car smile, say good morning, how are you. Driver says my back is killing me, Uber dont listen to its dtivers, my husband is  lazy blah blah blah. Respond with sorry i hope things get better for you I had a rough day also i had to bring my work home with  me so if you will excuse me I have emails i have to answer, vm to listen to, texts to get out or I may just nod off for an hour. At end of ride simply say thank you for giving me quiet time I accomplished a lot or the nap really helped. That should shut that type of driver down and now you can do whatever and not have deal with that type of driver shut it down from beginning. If uncomfortable text driver " good morning i have a ton of work to catch up on or need a nap i would appreciate the quiet  time. These 2 things can prevent you from having to fake wanting to talk or listen to their problems  sorry couldnt think of another way to phrase it:)  See if it helps it cant hurt. Headphones are great. Get in and say i had a rough day going to stick headphones on and take a nsp or relax. Driver knows you are occupied and comfortable they can concentrate on the road

     I think their should be icons you can click ahead of time if you want ex. Open for conversation    dont want to talk   please have air on   give choices of music so driver if they want can put what you like on. Good luck.


  • This women makes a turn, her child falls out of her moving car in her car seat. Not only was the car seat not tethered or buckled but door wasnt closed right or locked. Next time its going to be a child in an Uber or Lyft minus the car seat flying out the window or windshield. Drivers wake up this could be you. Decline riders if they have a child and no car seat. Do you want to be responsible for a child flying through your windshield or windows? 

    https://www-yahoo-com.cdn.ampproject.org/v/s/www.yahoo.com/amphtml/gma/minnesota-mom-charged-car-seat-falls-child-214020338--abc-news-topstories.html?amp_js_v=a2&amp_gsa=1#referrer=https%3A%2F%2Fwww.google.com&amp_tf=From%20%251%24s&ampshare=https%3A%2F%2Fwww.yahoo.com%2Fgma%2Fminnesota-mom-charged-car-seat-falls-child-214020338--abc-news-topstories.html


  • No the idiot didnt even know he dropped it. He gave it to the cashier to dump in trash:)


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     3 months ago in  The shutdown is turning prison guards into Uber drivers

    It does suck for drivers who all ready drive full or part time. Its difficult in some areas to get rides, wait time for rides get longer, and short rides well we all know they make you no money. As frustrating as it is people have to feed their familys and pay their bills. Hopefully once gov. gets back these people give up on driving. Regardless more and mpte people sign up everyday to drive. Market is over saturated with drivers.


  • Was in mini mart the other night. A guy was buying the flavored things they use to wrap their weed. A cop walked in and he started getting nervous. He paid for his stuff and got out of there quickly. Me, the clerk, and the cop look down look at each other and started laughing. Dumbass dropped his bag of weed on the floor. Cop handed it to the clerk and said "do me a favor dump that in the trash". 


  • Agreed. I cant believe I forgot things in my long laundry list of annoying things people do when they drive:) The whole slowing down or braking ss you approach a green light is so stupid. The first time I noticed it I was dating my husband. Was driving with his mom one day and she kept doing it. When we got home I asked him why? I was shocked as I didnt think people did such foolish things (i was young):) Then again you havent met my ex mother in law:) Thought of one more thing thst is mostly but not all the time a female thing. Making a wide right turn pulling slightly (just enough to piss you off) towards the left before they actually turn. 


  • Doesn't matter to me. If they get in my car with intentions to hack me into little pieces its not going to matter where they are sitting:) I am driving watching the road and GPS not their every move.  While driving if someone pulls a gun its not going to matter what seat they are in. I am screwed. I hate the backseat as I get a headache and somewhat anxious then again I dont like any seat unless its the drivers seat. Thats why I dont Uber. If you feel more comfortable up front just ask the driver when they show up. You can also text them after they accept ride.  It can take any awkwardness away if you are shy or driver feels uncomfortable saying no to a rider in person. The only thing I ask if a rider sits up front dont back seat drive and dont be reaching around playing with radio, bluetooth, etc .  Its annoying. 


  • Yes it is a big list. Lol  Thanks for adding those 2 cant believe I forgot them. Couldn't agree more. . The more time I spend on the road the more I see it the more annoying it gets. I get why people have road rage. Lol  The no turn signal is just lazy, inconsiderate, rude idiots. Last night had 2 idiot females 1 on I 95 doing 35 and braking for no reasons full on texting more than just an "ok" other one on busy highway doing 20 in a 35. Thought it was a little old lady no some young dumbass texting again not a short text. Not that you should be texting at all. Wth do these people not understand? You want to have your car totaled, end up under a tractor trailer decapitated go for it. I personally want to get my riders to there destination safely and my ass home to my family. Just self entitled, rude, inconsiderate behavior. Do they really think that they are driving normally while texting? Do you not feel yourself braking every 20 secs or wonder why everyone is passing you. I am going to take out the biggest automobile policy with full tort get in front of one of these morons and slam my brakes on. Get a lawyer sue the crap out of them. When their insurance skyrockets maybe they will learn. They are going to seriously hurt someone or kill them over a damn text that can wait or a damn selfie for valadation for whatever their parents didnt provide for their spoiled asses. I've seen both m & f's of all ages doing it but mostly younger people under 25. The ones that talk on the phone dont operate their vehicle much better. Their is this thing called ear pieces, blue tooth, hands free. They need to use them it just may save their life and others. I have an idea I am sure no one thought of yet pull over their are shoulders, strip malls, parking lots everywhere. Unfortunately there are idiots that think its ok to stop in the middle of the road because traffic may not be heavy and text. WTH??? Another inconsiderate ignorant type of person. 

    Stats for US

    Car crashes are #1 Killer for Teens - It's considered an American Epidemic and  TOTALLY PREVENTABLE

    Since there is no way to test for distracted driving it's believed that these types of accidents are extremely under reported. 

     #1 KILLER OF TEENS 9 people per day die in distracted driving crashes. 58% of teen crashes are distracted driving, 391,000 crashes per yr by distracted drivers, 16 to 19 yr olds 3X more likely to be involved in a fatal accident. 1 out of 4 accidents is because of cell phone use. 

     They need to learn "a license is a privilege not a right".  Having a drivers license isnt your constitutional right. It's based on skills and the ability to drive safely. You should have to prove you have common sense, consideration for others, and your not a total d@#%he bag. 

    I dont want my family, friends, and riders to be a statistic because some idiot cant refrain from texting for a few minutes. How do you live with yourself after you kill someone because you were texting a friend about  your plans or taking a selfie? Nobody is perfect, I am far from it, we all make mistakes, and accidents do happen but distracted driving its preventable. Its your choice your decision. One that can ruin your life and end others. 

    Sorry back on the soapbox again with lengthy post. People who cause aggravation, devastation, inconvenience, pain, suffering, financial loss  and possibly death because of their selfish decisions annoy me to no end. 


  • I heard about this awhile back. They did say that they may "train" willing drivers to handle drunk people. Those drivers would do the pick ups. Dont know what kind of training could be involved. Probably have to watch a video. Then you are a Certified drunk pick up Uber driver. Maybe Uber will supply a few vomit bags for getting certified. Uber would be absolutely foolish to decline riders who were drunk. Friday and Saturday nights after 9pm thats mostly what you get people headed out to party. Pick ups at 2 to 3am almost guarantee you a drunk rider or at very least a pick up from bar with a slightly buzzed rider:)


  • Had a rider one night that almost sure he was snorting something in my car. Destination was a known drug hood. Was very quiet first few min then  Asked me to turn up music. Asked him what type of music he wanted on, responded with "whatever is fine". Heard some rustling around a few sniffs 2 min later his personality changed he became very happy & talkative didnt shut up for remainder of 25 min ride:) Didnt do anything as I wasnt 100% sure he did anything. 

    Riders always try to get in car with open alcohol containers. I tell them they have to get rid of them. A few have gotten in without me noticing until trip is over. Sometimes they bring it in cups when i say something they say its water. One night dropping young 21 yr old girls off . They were going to their friends bachelorette party. They got in with" cups of water" that i missed. There was a  cop  10' from where i pulled up standing on sidewalk they didnt notice.  I see they are headed out with the cups at this point. I said somerhing about drinking in my car to which they replied "its just water". I responded back with "the cop thats standing behind my car isnt going to believe you anymore than I do". Miraculously the water had turned into vodka and they just looked at each other and one said "what do we do".? I replied, "Although you lied to me, brought open containers of alcohol into my car, and could've cost me the loss of my license, jail time, and fines I'll cut you a break since your friend is getting married". "Leave them in the cupholders and just get out and I wont report it to Uber". They thanked me over and over and put a 20.00 tip in the app. I was young once try to be understanding. 

    Another night 3 very drunk late 20's women get in my car. Two have open beers. I start to say something and the one up front says I'm a cop the one in back is sergeant we got your back. Whatever we were going 5 min up the road. Come to a red light one up front says "blow the red light you eont get a ticket".  I replied, I'm good we can wait safety first". Wth else do i say lol. Cant reason with drunk cops. Get them to destination they tip me 20.00 front seat loud one gets out and drops glass beer bottle and shatters everywhere. People outside the bar start saying things she yells, "I'm a cop stfu". I just pulled away. Lucky me got them again on the way home. More drunk then they were before. Loud poured a drink out the window then they settled down. Next day 15.00 tip on the app. Philly's finest at their best.


  • I am not trying to give you a hard time but you need to understand that this seemed somewhat shady or just BS. Again usually when something seems to good to be true you know how it goes. Look at Uber and Lyft perfect example. So you have to realize people dont always trust whats on the web. Especially if its vague and promising you that its the next big thing. Just being cautious. I would be kind of concerned if people just starting putting contact info out there on just your initial post.  What forum is your email on in the event other drivers want to see what this is all about or why not post here? This is a decent reputable site with no trolls posting BS. 


  • Ok but 2 months have gone by and havent seen anything else pop up about this company. Some vague info would be nice. Timeline. When will info be avaiable? Your also asking people for email addresses. How do we know who you are? How do we know its not a scam? Lets say someone says "ok send me info" how do you know they are not going to put whatever you give them all over the forum and other forums? So info would be out there anyway. So how do you know who you can trust? For you to give me info i would have to put my email address up here then I am open to a bunch of spam. I just dont get how you dont want to give info out in the open on forums but I give my email address you send me info I copy and paste to every forum out there. Not that I would do it. I am just questioning how putting it up here or emailing to anyone on this forum would protect your info. It can be shared everywhere once one person has it. Do you get my point? You know the old saying "when something sounds to good to be true it probably isn't". This is the web full of scams, liars, cheaters, con artist, etc... How do we know this isnt? You pop up here out of the blue make your company sound much better than current ride share companies and you will not give any info other than basics. Trust is my issue. Not sure I trust this. 


  • These idiots have been posting about this for 2 months. Always under different name. Always offering no info. They want your email. Some scam probably. 


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     3 months ago in  Drivers the game will change

    Someone else posted same crap in here 2 mths ago. When no one took the bait they disaapeared. 


  • People post such crap. This was posted 2 mths ago. Havent heard a word again about if. So much for great new ride share company. Lol


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     3 months ago in  Rideshare Company Pays 100% to drivers

    What is the catch? 


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     3 months ago in  New Years Resolution for Uber/Lyft Riders! What if????

    It was the weekend after New Years last Saturday night. I can tell you now it was most likely sheer luck.:)


  • Seen a driver tonight with stickers on both front and back windshield and sm stickers on side windows for Uber and Lyft. Pink Lyft beacon Blue Uber light. Drove passed him all of a sudden i see a blinding white strobe light in rearview. Dont know what that was all about. Regardless these lights sitting on dash are somewhat distracting at times. The white stobe light was definately a distraction. Didnt know if I was getting pulled over or beamed up by aliens. Chill on the ride share decor we get it you drive for Uber snd Lyft. Just saying I dont want to advertise driving for either for a few reasons. 


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     3 months ago in  Every Uber customer service response.

    I assume you probably did this but in the event you didnt. Send your message from the original message you received saying you were deactivated. 


Featured Answers by momof4

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     8 months ago in  Extra passengers

    This happened to me quite a few times. This particular night  I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5  blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so  I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.


  • I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the  little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight.  She was out right rude and bossy. 

    The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car  order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night.  No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories. 


  • This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing  when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around.  My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey  or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately. 


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     7 months ago in  Can you select the gender of the operator?

    I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them  some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house. 


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     2 months ago in  Does Uber charge a fee for scheduled rides?

    Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.