Monica Castleberry (momof4)

Ride Apprentice from Philadelphia PA

Mom & Nursing Student by day Ride Share Driver by night always on the go
6502 Rider Driver

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Posts by momof4

Comments by momof4

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     1 month ago in  The "new" surge

    I drive in Philadelphia. The old surge never really worked well for me unless it was extremely busy and most of city was surged. In the beginning it was ok when I first started. After that I could be sitting In surged and would only get request outside of surged area 12 min or more away. Although it's not much money  on new surge (lowest i've seen 1.25 to highest 30.00 not very often. Average is 2.00 to 12.00. The good thing is as soon as you get to surged area amt. shows at bottom of your screen and climbs until you get to the area with highest amt. Once I get to say 10.00 on ABC St I can leave that area and drive wherever to get ride. If i stay in that area hoping surge will climb I don't have to accept next ride as long as I know that surge just started. I can either wait a few min to see if it will go up or say the ride is a pool or 15 min away & i dont want it I can decline knowing that it just started. I know I have a few min at least to wait for a better ride and will still get surge. If area is surged for 5 or more min before I get there i dont usually decline as it may go away. Last week did a drop off into Center City whch started a consecutive trip bonus for me. I also drove into a 5.00 surge area. I do not like to stay in CC so I stayed in far left lane on 95 doing 65mph. I made it to a better area 20 min later still carrying the surge plus my consecutive trip bonus. Next ride I got I had to accept. It turned out to be a pool which I don't normally take but had to in this situation. I got 3 pool riders all within a few  blocks for pick up. I got the 5.00 surge in 1st pool rider plus my 2 trips I needed for bonus (4.75). On top of the 3 pool rider rates I got 9.75 and was able to stay out of crappy hoods. This works better for me as I wouldnt get surged trips, wouldn't get request  or get there and surge would end. I've been able to carry a surge with me for 25 min 10 miles. Get into scrappy hood get surge to show on phone and get the heck out of there and make it to better area. Negative on New surges is the amts are lower like I mentioned  2.00 to 5.00 is average, late nights when bars close 10.00 to 15.00. Only seen 30.00 once in a snow storm.  Hope I explained this clearly if not feel free to ask me to clarify if is not clear to you:)


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     1 month ago in  Most dangerous people do in their daily lives? Driving.

    Since driving for Uber in the past 18 mths. I've seen people do the dumbest things. Texting or holding phone while talking seems to be one of the biggest problems. They are doing 30 mph in left hand lane on the PA or NJ Turn Pike when speed limit is 70mph and they are braking for no reason (get off the damn phone). At some point in driving turn signals have become optional. I guess it's an inconvenience to push that little stick up or down for lazy drivers. Then you have the idiots in inclement weather that just shouldn't be on the road at all. Either still traveling well above speed limit or doing 25 mph on a major road in left hand lane. Kids being picked up in Uber or Lyft and not in a car seat. Just plain stupidity, carelessness, by both driver and parent. Drivers over the age of 75 yrs old should at the very least re take a vision test and some type of reaction test. The little old lady or man who sits in top of the steering wheel doing 20mph on the highway,  braking every few minutes for no reason at all, or coming to a stop at a green light to make sure it's not going to turn yellow is a big problem. They may not get into an accident but they surely cause them. Although Uber/Lyft may have helped to get drunk drivers off the road there are still many out there drinking and driving. Tractor trailer drivers who need to get more sleep are also a big problem. I drove on TP to NY last week in the truck/buses/ car lane. In the 27 miles on the TP 3 trucks were swerving between lane & shoulder, on the 2nd trailer on double trailers they tend to go into the other lane, or driver goes over lane lines. Best thing to do is stay away from trucks. You dont want to be near one that jackknifes. Also when changing lanes and going into lane with a truck give plenty of room as that truck can't stop as fast as a car. Motorcyclist tend to be reckless (Not all), pass in the middle of 2 cars on the white line not in actual lane, cut close in front of you, speed, weave in and out of traffic. Be aware of your surroundings, drive defensively,  judge the traffic light ahead of you in advance if possible, avoid making left turns if possible (most accidents happen making left turns). Stay off your phone, if that important pull over don't just stop dead in middle of street (Yes, see it happen all the the time). Wear your seatbelt, please please put your child in correct safety seat or booster. Dont drink and drive. Dont drive when sleepy. Be mindful, be courteous, have patience, be careful.  Don't think for a moment you don't  need a seatbelt, don't need to put child in safety seat, because you are a careful driver and not going far distance. Accidents usually occur a few miles from your home. No matter how careful you are this isn't just about your driving it's the drivers around you. Be careful out there. 


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     2 months ago in  This Startup Installs Themed Experiences In Your Uber Ride

    In my experience driving for Uber and Lyft I've found there are 2 types of riders ones that tip and ones that dont. If you are a person that doesnt tip no matter what you do as a driver or what your car looks like, smells like, etc.. is not going to matter. I have trips that I go way out of my way to accomodate and help a rider out. If that rider is someone who dont normally tip its not going to make them tip. No matter what you do how much you help its not happening. Go out of your way or help someone who normally does tip they will tip you even more for the extra effort or your help. As long as your driving those (approx) 35 yrs of age or younger or riders that dont normally tip you could save their life, roll out a red carpet, give best ride of their life you are not getting tipped. 

    Lyft - dont do many rides (25) 4 people have tipped 5.00 or less. 1 rider tipped 10.00 he was in his 60's got off a plane was thirsty I gave him a water.

    Uber - 1st 6 months of driving (tipping 1st started)(4 out of 10) 2 out of 10 riders tipped $5.00 to $20.00   2 tipped less than 5.00. After 6 mths (past year) 2 out of 10 tip $5.00 - $10.00.   I still get the occassional rider that tips $15/$20.

    Tipping has definately declined although service, clean car, ratings etc has not declined. We are not going to get these millennials to tip if they dont normally tip. 

    Just another thing I noticed. Not all but most people.

     Pull up to huge big single homes, pool, lots of ground, expensive cars dont tip.

      People that brag how much they make or how they have dont tip. 

     People who say they will tip on app. DON'T Why bother saying it?


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     2 months ago in  Uber and Lyft IPO. Will it benefit drivers?

  • Daisygirl, as a driver when you pull up and there are kids do you take them without car seats? You state that  "sometimes you have to do what you have to do".  Can I ask what you had to do that was so important that you risked your childs life to get in a cab with no safety seat? Why not a bus or train or bring the seat? How old was your child? Just curious trying to understand the logic with the riders and drivers who take children with no seats. 


  • I dont mean this sarcastically but if anything happens while they are in your car it will be your problem. A minor gets hurt in your car its going to bring nothing but trouble and lawsuits.  Lets say kid is going somewhere they are not supposed to be, has a seizure, is on drugs & overdoses, etc... you dont get kid to hospital in time and they die. Parents going to sue as you took their minor child without their permission. There is just a whole slew of things that could happen. Lets say you are a male driver 16 yr old girl takes Uber but isnt supposed to parents catch her.  To get out of trouble she claims male driver said something or touched her inappropriately? You just dont know what these kids are capable of saying. I ask they tell  me they 18 although some dont realize you need to be 18 and tell the truth. If I am not sure i ask for ID if they dont have it I decline ride. I will say that I have had 2 17 yr olds that I had no idea they were under 18. Its difficult to judge how old some of these teens are. You know as well as I do if they are 18 and get anniyed because you ask for ID there goes the good ole 1 star. It sucks. Should not be our job to confirm their age.


  • Unfortunately You cant trust anyone. What makes things even worse is you know as well as i do these parents that request ride and have no seat will sue you if you get in accident. Your fault or not they will have lawyer on phone before police get there. Just dont understand what these drivers are thinking by taking these riders with their kids. Are the naive? Desperate for $10/$20? Just plain stupid and careless? Whatever the reason its just not worth it whatsoever. 


  • Thats my point. It wouldnt be difficult. They make a 1/2 sentence mention of it in community guidelines. They know some drivers will still pick these people up which makes them money. If driver gets in accident they will say "its in rules not to pick these people up". So U/L win either way. Its the driver who loses either way by driving and then not being able to take ride or driver gets in accident. Thats where the real trouble starts. Charge these people a $25 fee if they are under 18 or dont have seats and guarantee it will stop. 


  • Yes agreed. I started the month Uber came out with tipping. Last year for the first 6 to 8 mths didnt do great but got more and decent tips then. Seems to have fizzled out over past 6 mths. Dont see has many tips as before. Havent changed anything. If anything drive an SUV now more room. You would think during holidays they would get better but no they dont.


  • Agreed. Lol I thought that was too funny:)

     


  • I had one rider with an infant. She did install it. I offered to help but she said she had it. Better off having parent install it as my kids are older, seats have changed wouldnt want to do it incorrectly. Happily helped her to car with it and out of car. The other people I declined had no seat at least 3 were at their home. Not much of an excuse not to have one. However one night i pulled up.when I declined rider he flipped out screaming, yelling, cussing. As I was about to pull away he yelled wait ill get it. At that point wasnt taking him as he was all ready angry and cussed me out. It couldve escalated once in car or reported me for some BS because now he had to drag around car seat. Best just to let someone else take him.

     


  • I agree:) Problem with Uber/Lyft. They dont care. If driver is dumb enough to do it U/L will not back driver if they get in an accident but U/L figure some idiots will do it so they get their cut of that ride. Win/Win for them. 


  • I agree:) Percentages are pretty high on here. Having a hard time believing any of it:) Maybe its a certain city/state. Thats why I put it up didnt think it was too accurate.


  • Not taking it out on ride share companies. Just saying they could be a little more strict with policy. Its barely mentioned in community guidelines. If they dont penalize rider requesting they are going to continue to do it and waste drivers time and money. Asking drivers not to drive these people and asking people with kids not to order or bring seats. 


  • So true LG-PA. 


  • As a mom with 4 kids and as a driver. I just dont comprehend putting a child in danger. If you have children do you not have car seats? I will not put my children at risk nor will I put someone elses child at risk. Uber, Lyft, dont drug test nor do they do the best background checks. How do you know the person that is driving you you isnt drunk, high, tired? Lets assume your driver isnt drunk, high, tired, they never caused an accident what about the people on the road around them? I sat here trying to think of what possible situation could anyone have that would warrant not bringing a car seat. I really cant think of any.  Is there anything in this world that you need to do that is more important than your child's safety? How do you go on with your life if your child dies or is injured? I was going to say how unfair you are putting the driver in that postion but not only should driver refuse but your not keeping your child safe so why would you care about driver? Sorry but just think its very wrong, careless, just awful that people dont care about their child.  


  • I had no intention on waving fee just didnt want to hear her BS. Lyft paid me but didnt charge her. They are idiots she will continue to request with her kids and no seats. Some idiot driver will drive them. Lyft and Uber dont care.


  • I used to.play a few games a few years ago. Wasnt driving at time. Stopped playing was spending way too much time on them. Lol


  • It seems when weather is bad many drivers dont come out. There are nights that its raining, roads are flooded, traffic is awful. Snow is much worse as traffic gets really bad. Last storm we had I did 2 rides both shouldve been 5 to 7 min pick ups. I spent 59 min extra picking these 2 riders up which I was pd 1.97 for 26 min. and 2.45 for 47 min. My 1st riders work was closed when we arrived she had no where to go until a family member came. I stayed with her for 30 min until family member got there (Uber didnt  force me to do it but I felt it was the right to do). She did tip 6.50. Next rider got 4 blocks from his house when his work cancelled. No tip. Yes we are out there to make money. Sometimes just the little extras you do or the risk you take would be nice to receive even a $2/ $3 tip as I know these rides can be costly if there is a surge. 

    Thank you for understanding my point:)

     


  • Thats why I posted this. Its a joke. I assume they are talking in taxi days before Uber. Would be awesome if it were true. If only a few dollars on each trip:)


Featured Answers by momof4

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     6 months ago in  Extra passengers

    This happened to me quite a few times. This particular night  I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5  blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so  I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.


  • I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the  little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight.  She was out right rude and bossy. 

    The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car  order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night.  No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories. 


  • This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing  when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around.  My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey  or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately. 


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     5 months ago in  Can you select the gender of the operator?

    I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them  some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house. 


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     1 month ago in  Does Uber charge a fee for scheduled rides?

    Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.