Monica Castleberry (momof4)

Ride Apprentice from Philadelphia PA

Mom & Nursing Student by day Ride Share Driver by night always on the go
6502 Rider Driver

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Posts by momof4

Comments by momof4

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     2 months ago in  How low is too low (Passenger rating)

    A few months back I was declining rides when below a 4.75but I was finding most riders had lower ratings. When I started accepting lower rated trips I had no issues with the riders.  They were all nice. I did ask a few that I felt wouldnt mind me asking. Most had no idea. Some said they like to talk when they are drunk. Lol I dont mind conversation at all. It seems like riders that sit quietly and dont say anything have higher ratings. I like when people talk it dont seem as awkward. I see on forums where drivers take stars for not tipping cash, closing door to hard, or being drunk. Most of my drunk riders are fun. I dont judge on tipping as people dont always carry cash, sometimes I get tips 2 weeks after a ride. Although its great to get tips its not mandatory.  If you are driving at 2am on a weekend you are going to get drunk people and the door thing they dont do on purpose. Drivers are doing the same thing we complain about when it comes to rating.  There has been 2X i gave a rating lower than 5. Unless they are awful people who mess up your car why rate low? Dont get it. I now pick up anyone who is above a 4.6. I may go lower at times but I definately wouldnt pick up 4.40. 


  • I am at fault. I should've never put a child in my car without a seat. I refuse all riders who do not have car seat. Only one parent I've picked up has ever had a seat. All the rest did not. I now have a booster so if child is over 6 yrs of age and 40lbs I will take them as long as they go in seat. You would be surprised at how many drivers do take these parents with small children and no seat. 


  • Be nice if everyone thought like you:). Over the summer I seen a few taxi cabs on I 95 with passengers windows rolled down. I will assume at passengers request,  at least I hope. I had a rider tell me he was on his way to work in an Uber temp was 85 hot & humid driver had no air on. I dont understand what would make you think anyone would want to sit in a hot , stuffy car. Thank you for sharing Wes.


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     2 months ago in  How low is too low (Passenger rating)

    Damn. No way would I pick them up. I had one a few months ago that was a 4.40 accepted it while texting on phone by accident. Let Uber take me the wrong way so I could cancel and blame them. Lol  I questioned Uber about the rating they sent me a cancel fee lol and didnt charge it to rider. They never do that. Of course it was to avoid the real question about the rating I sent them. 

    I had one the other night that I accepted. I then realized he was a 4.40. I pulled over thought about it for 30 secs and then said  "no way". It was late, decent expensive condos off the river but dark as hell back there. Nothing around but darkness and the river. Right off of State Rd. I hate pick ups back there. There are some strange, dark, weird roads and warehouses. Usually no people around either. No way was I chancing it.

     Had a pick up off State Rd over summer for XL  coming off Tennis nothing but gravel road didnt even know there were houses back there and lived in area my whole life. Rider called me let her guide me. Big mistake she was 1/4 mile down the road to the left, no access to the rd. from where I was.   She put me in the middle of a field couldnt see 2' in front of me flipped on highbeams. I was surrounded by deer had to be at least 35/40 of them. It looked like something out of a horror movie. Was waiting to hear chainsaws starting up and dead bodies hanging from trees lol. That definately was one of my scariest trips. I am lucky she didnt send me over an embankment into the Delaware River. Lots of warehouses back there on left but houses on right that are hidden that I never knew exsisted. 

    My Second night driving for Uber got a request off State Rd. headed back to address of warehouse total darkness, no lights, no people, tried to take me to back of lot by woods. I didnt know what to do or how to cancel. No way was I going back there. Headed away from area about 3 min away I figured out how to cancel.


  • Well said BigFrank. Learned my lesson. Dont drive in snow in heavy traffic sp not worth it. 


  • I was shocked also about the car seat with kids. I know a mom who continues to Uber without one. She tries to call me when she has to go out as I have a booster and she lives a few blocks from me. I pull ul she orders Uber I am closest car. If I am not available which is most times she gets whoever and they have no seat. Its scary. Just dont get people. I agree some people shoukdnt have kids.


  • I lucked out on most of my finds. All but 2 of mine were very close to home.  I got a decent  50.00 tip,  got 2 15.00 fees for returning phones close to home, 10.00 tip on another although guy was a pain in the ass until i got it to him. One rider I drove 15 min out of the way on way home from school which made my trip home longer. Pulled up to big single home, nice cars, mobile home, and a race car. Didnt give me a dime for my troubles. Now I try to check after each rider. Dont think I could throw it in sewer lol.


  • I never stated that I drive like that driver in the post. I did state in my last post I did however cancel once but it was in less than a min of accepting. My cancel rate is always less than 2 per week and its not for a better ride. Since Lyft is notorious for long pick ups for short rides i rarely if at all up to this point ever drive for them. 

    What I can say here in my area no one is left stranded there are always many cars in the area at any given time as I track rider app also when driving. What I am curious about is what your rider rating is? Did thise drivers ask you where your destination was? Your trip wasnt a short trip so I can only guess there was a surge on Uber and those drivers decided to take those trips.  I read the post wrong as I stated in last post. I dont agree with what those drivers did. I am not saying its ok to cancel after a min or 2 unless driver had emergency. Once driver accepts trip the other app should be shut down for the simple reason of temptation. If app is being left on then that driver drives all the time with bad intentions. My arguement the whole time even before i realized i read post wrong is how can anyone expect drivers to take trips that are a loss if they know they are a loss? Short trips barely cover the gas it took to get to pick up location? In the event a driver would know without calling or starting trip early (basically impossible) it would have to be an assumption or best guess than I understand them not accepting it or cancelling it but in less rhan a min. Not after arriving at location. Lets say driver accepts request honestly forgets to turn off other app in a min or 2 a long trip or surge comes on other app I get why they would cancel. Gas, repairs, upkeep, wear & tear, etc is all at drivers expense they cant make a living at a loss on these short trips. No one in their right mind would work any job if they were asked not to take a paycheck but pay the company to work there. Ots not a matter of terrible attitude its a matter of you need to take care of your family


  • After reading your post I then read RedANT and Wes' post (their post throughout forum are informative, intelligent, & respectful). Normally agree with all they post. What was I missing ? I read & post while waiting for trip request. I went back & re read post. Ithought that post was what Shandeel did (didnt realize it was someone elses post he was referring to) and also didnt realize driver was at pick up location when he cancelled. With that being said I need to clarify a few things. 

    I still stick by that I get why drivers dont like short trips as we lose $. I get why  a driver would cancel if they found out it was a short trip. The only way to find out is calling the rider or starting trip early. Those I dont agree with. But lets say somehow you did figure it out right after you accepted I totally understand why I driver would cancel. I see no harm if you cancel immediately but definately not when you are sitting at pick up location. Thatsituation may have been avoided had rider been at pick up location when driver pulled up. That's a whole other post. Riders making drivers wait yet another reason drivers lose money.

    I do not agree with that driver did. He was all ready at pick up location. His Uber app should of been off. On the few times I drive with both apps on once I accept a trip other app goes off immediately as I will say it would be tempting to do what he did. Would I do what he did had I forgot to turn it off ? No, but had I accepted a Lyft trip & then when going to log off Uber a  surged request came in then yes I would've cancelled Lyft. The reason being  the rider would've been cancelled in less than a min of me accepting & here in Philly the rider woudn't be stranded.

     I've done 18 Lyft trips since June. I rarely drive Lyft 13 of those trips were 15/20 min to pick up and they were less than 2 miles, 5 min. I lost money on every one of those trips. I agree that this short trip issue is a game due to U/L.  They need to find a solution to fix it. Drivers cannot afford to lose $. I also agree that it is not fair to send a driver 10/20 min away for a 3.50 ride. 

    I do understand why drivers sometimes do things that are not fair to rider. Do I agree with all of it depends on the scenario. Do I agree with what this driver did in this particular instance No. Do I understand why he did it of course, he didnt want to lose $.  U/L know its a problem. Do they fix it No. Again they created this issue why is it drivers responsibilty to take the loss? Uber/Lyft are dishonest, hardly transparent. Do you not see the articles, post, forums, videos, etc...? They dont do proper background checks, they dont interview drivers, they hire criminals. Yet people take Uber everyday and anytime there is a problem riders automatically blame the driver. Maybe if they did better background checks, interviews, etc maybe a better group of drivers would be hired. Maybe then drivers wouldnt have a "terrible attitude towards driving and humanity". I will aplogize for reading post incorrectly. I will not apologize for agreeing U/L created this issue and understanding why some drivers may feel the need to cancel in a reasonable amt of time (less than min) if they know they are losing $.  Here is a suggestion for riders for those short trips, you have a decent,  polite, respectful,  driver, clean, neat car, gets you safely from point a to point b tip the driver $2/3 so its not a loss to the driver. 






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     2 months ago in  Uber Ambulance for Pets! Call 911-Pet

    I was a little anxious when he would cry out. Not only was cat probably in pain but being in the carrier and car wasnt helping. I told passenger he could take him out of cage if it would help. I asked rider if he was ok with me going slightly over speed limit to which he replied no not all and thank you for doing it. I just got him there as quick as possible. I normally drive fast when I am not driving with people in my car. The road I had to take was major highway that I take often with no traffic no police around. I knew rider was upset and anxious just thought it was best for all of us to get there asap. He told me how he rescued him, his brother, and sister from a dumpster in one of the Hurricanes. Had them ever since. If the cat was obstructed he needed medical treatment quickly just hope all goes well.


  • He was in his 20's I am 53. I wouldnt suggest a young pretty girl do what I did. I would kill my daughter. I do get young drunk guys hit on me I just respond with "I am old enough to be your mother/grandmother" and I have a son your age or younger". We both laugh and they stop. I've only had 2 that persisted. Neither of them frightened me though. One I finally threw out of my car at his stop as he wanted to go driving with me & wouldnt get out at first. I just threatened him with where his "fragile package" would end up if he didnt get out.  The other one persisted the entire ride no matter what I said it wasnt working he thought it would "be cute" if we dated.  The whole time I am dealing with him his older brother who was in the back kept repeating something in Russian over and over the whole ride. I kept asking what he was saying. Finally I got him to tell me. I thought he was trying to get his little 21 yr old brother to stop thinking it would be cute to date a 53 yr old. Although you would think thats what he would be saying I was way off. He was saying "your  back  tire isnt on right its going to fall off". Go figure. People are strange when they are drunk. Although I did check my tire after ride even though I knew nothing was wrong:) You will never guess what got him to give up on the dating. I was out of excuses so I said, "Uber will fire me. We are not allowed to date passengers". At first he said thats not true. I said look it up online its in the driver's handbook of rules page 21 paragraph 7.  Google it. He finally got out of car. It's definately not a job for young women especially when driving the late night drunk crowd. 


  • Happy I didnt see your post before. I never really thought of that. My dad was a Police Officer I know he is flipping over in his grave just because I drive for Uber. He probably jumped out out of his grave Saturday night.  


  • I agree. Should not ask or hint. There are times in conversation where a rider will be asking questions about driving for Uber, how much do you make, biggest tip etc... I try to avoid mentioning tips at all. I avoid that topic like the plague:) I know some drivers have signs and tip boxes. I just cant do it. I would never put a sign or box in my car. Thanks for sharing your opinion. 


  • You would think. Especially driving with a stranger in bad westher. 95% of my riders will put them on if sitting in the front. The other 5% have to be told. 25%/30% in the back seat put them on and I am being generous. The rest have to be told. Mostly people under 30 yrs old have to be told in the backseat. Some get annoyed with me thats where my 4 stars probably come from:) 

    A1You think thats bad In the 17mths I've been driving I've had at least 12 adults probably more with kids  ranging from 18 mths to 6 yrs. old with no carseat. Some have more than 1 child. When i say I cant take you I hear "they will be fine", "other drivers do it", and "what am I supposed to do now"? Some have a few other not so nice 4 letter words for me in front of their child. Go figure. I dont understand it. 


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     2 months ago in  Uber Ambulance for Pets! Call 911-Pet

    I know was just joking.  Hoping the kitty is ok. 


  • Not saying to do anything for the $ but again how is it fair to driver who drives 10/20 min to pick up passenger that goes .75 miles up the road for 3.45. Lets say its not busy area driver gets no ride on way back 20 min.of dead miles. Now driver drove 25 min. for 3.45. Why would anyone think this is fair to driver? It just about covers the gas. 

     If your job asked you to work but you would lose money instead of making $ would you do it? Of course you wouldn't. Lets see where your honor and pride are when asked to work at a loss.   How can you expect someone to make a living? I'll tell my kids they cant eat today because of my commitment to a rider.   I'LL tell the bill collectors that I'll pay them with honor and pride.  

    Lyft is grest for sending driver on consecutive 20 min pick ups for a 3.50/4.50 ride. No way should any driver be expected to work at a loss. When a driver cancels there are plenty of other drivers that will accept their request. There is (approx)over 1 mil. Uber drivers and over 700 000 (approx) Lyft drivers.  A rider obviously wont have an issue getting another driver and most definately will not be stranded.

    What about riders who cancel on drivers. You drive 20 min sometimes longer  to a pick up sit outside for 5 min only to see CANCEL pop up. We get 3.75. Or the people that order both Lyft and Uber and whatever driver gets there 1st gets the ride other driver gets cancelled. In that half hour in both instances the driver may have lost a decent fare but instead made 3.75. Should be a bigger penalty for cancelling on drivers.

    Just beware Uber/Lyft wants to make money. They will do it by any means necessary. They dont care about drivers or riders. They screw drivers and rip off passengers. Read the forums, look at you tube videos. Look at the law suits, the articles. Can you not see what these companies do? It's not the drivers with no honor and pride. Shandeel said it best  I'll just put it another way "dont hate the driver (for trying to make a living) hate Uber/Lyft for screwing the driver and ripping off the rider".  If you only knew some of their tatics read the forums. Educate yourself before you judge the driver. 


  • Unbelievable. I dont understand there logic. Maybe they just lack common sense? Were not raised right? Yes some people are just cheap but it cant be the only reason they dont tip. Then I have other riders that tip well above what they should when I do nothing extra. I just dont get it. 


  • Thanks for the tip. Mine are both up high. People can start putting seatbelts on or call another Uber:)


  • I also qualify for XL. Not enough XL rides so I drive Uber X also. When I select Uber X it automatically comes with pool and express pool. When I drove my Focus I accepted more pool because I got great gas mileage & acceptance rate mattered. Now that acceptance rate isnt a big issue and I get much lower gas mileage I stay away from those trips. Only take them if I am finishing up a quest or I accidentally accept while texting. Lol 


  • I didnt mean just one of those things I posted. I meant all of them. As in  driver being polite, respectful, attentive, and pays attention. Drives  safely,car is neat and clean. Help with packages, luggage, and will make a stop or 2 if asked. Carries plain old phone chargers  (nothing fancy) as sometimes riders need to charge their phone and aux cord so they can enjoy their own music if they choose to. Ask if they want to use GPS or would they like to provide directions.  This is why I feel a driver should be tipped. I would hope most drivers out there would treat their riders as I stated above. Help them with their bags and make a quick stop if asked. So assuming that most do this then yes they deserve a tip. I know there are drivers out there that  dont say 2 words, cars are dirty, etc and wouldnt help their own mom out of their car. So no they dont deserve tip. I agree with LG PA on getting out of car & opening door. I dont do it either unless they are elderly, handicapped, hands are full. It is nice to hear that you tip 98% of the time. It would be great if all riders were like you. The weather conditions I drove in the snow and rain were absolutely awful and very dangerous. I seen multiple accidents on I 95 Saturday night. State Troopers were saying how bad it was on I 95 and TP. I watched people getting pried out of cars with power tools and jaws of life. I had 7 trips up and down 95 that night. Roads were flooded, windy out, constant down pour, I got all of those people to their destination safely along with all the other things mentioned above as did many other drivers that night. Your damn right I feel we should've been tipped especially that night. I bet on the 5 trips to the bar the bar tender got tipped for bringing some over priced drinks:) I do appreciate that you do tip. I also appreciate your feedback on why you should or shouldnt tip. Just trying to understand people I guess. Just want to know their logic and opinions. Thanks again. Keep on Tipping:)

     


Featured Answers by momof4

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     6 months ago in  Extra passengers

    This happened to me quite a few times. This particular night  I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5  blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so  I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.


  • I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the  little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight.  She was out right rude and bossy. 

    The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car  order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night.  No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories. 


  • This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing  when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around.  My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey  or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately. 


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     5 months ago in  Can you select the gender of the operator?

    I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them  some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house. 


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     1 month ago in  Does Uber charge a fee for scheduled rides?

    Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.