Monica Castleberry (momof4)

Ride Expert from Philadelphia PA

Mom & Nursing Student by day Ride Share Driver by night always on the go
6727 Rider Driver

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Posts by momof4

Comments by momof4

  • If you are administering Narcan the person administering cannot OD on it. It blocks the receptors in brain for people who overdosed on opioids. The drug that is dangerous and you can overdose on is Fentanyl and Carfentanil. There were reports that a police officer overdosed brushing powder off himself from a suspect, someone touched it on a shopping cart, and a paramedic overdosed. These were found to be untrue. You have to ingest it, swallow, smoke, or inhale it. Of course you would want to protect yourself for mutiple reasons. If you were to carry Narcan and you did need to administer it make sure before you touch anyone to have gloves on. Discard gloves in a bag then in a trash container. Immediately after removing and discarding gloves wash your hands with warm soapy water using friction for 20 secs. Make sure you get your nails and in between your fingers. 

    Since hand washing came into the pic for this post just thought I would share.

     As dumb as that may sound and some may say "we know how to wash our hands" since driving for Uber Ì've used more public restrooms in past 18 mths than my entire life. Definately not a fan of them but not much of a choice when out on the road. I see people not use soap & just rinse hands, squirt a drop of soap rub hands together for 2 secs rinse and their done, and my personal favorite (NOT) not wash their hands at all. I could spend a few hours posting on this one topic. I'll be short WTH are they thinking? They have done absolutely nothing to sanitize their hands. You walk in bathroom you touch handles, locks, doors, the faucet etc.  Multiple people just touched after using the toilet why woukd you not wash your hands correctly? Absolutely disgusting.  FYI After you use bathroom wash your hands in warm soapy water using friction for 20 secs, rinse with hands pointed downward, dry with papertowels (best to use) even over the hot dryers especially the newer ones you stick your hands down in. After you dry them thouroughly take a paper towel to shut spigot off. Use a paper towel to open door because trust me SOME PEOPLE DONT WASH AT ALL, SOME INCORRECTLY, AND SOME FOR 5 SECS.  After you have washed correctly and you dont use a paper towel to turn off spigot and open door you wasted your time its like you never even washed your hands. Sorry about the hand washing lesson but i've seen some pretty nasty people  and bathrooms. What is common sense and normal to some of us isnt always common sense and normal to others. 


  • Sorry to hear about your friend. It is awful what some of these people go through. Its very difficult for them to get off the drugs and stay off. Some people have mental health issues and self medicate hoping it will make them feel better. Mental health in the US is absolutely awful. There are not enough docs, appoinments take forever. There is no where for these people to turn to. 


  • Check around where you live. There are some cities who offer free with training. Sorry to hear about your friend. Yes some did get addict as docs handed it out like candy. Also prescribed in pill mills just to make a buck. Then on the other hand people do need the pain meds for chronic pain who dont abuse them. Now their meds are being taken away from them and they have no where to turn to. Many are commiting suicide rather than live with the pain. Most of the overdoses are on street drugs. Our government needs to stop the drugs from coming in to our country. Anyone caught dealing drugs needs to go away for a long time. Clean up the streets, get rid of the suppliers and dealers. 


  • I agree. Dont like being put in this position. It's not fare that people who need medicine everyday cant get it. People who have Cancer cant get certain drugs they need because they are thousands and thousands of dollars. Then you have people on drugs who are Narcaned 2 or 3x in a few weeks. I am so torn between understanding a drug addict and being pissed they continue to do drugs. Its a disease or is it really? Just torn about the whole thing. What I do know is its someones child, mother, brother  sister, wife, husband whatever. Would I want someone to help my family member? Of course. Maybe this would be the time they do get clean? Who knows. Its not place to judge anyone. If I can prevent someone from dying I am going to do it. No way can I watch someone die and just stand there and not do anything. I have been there one too many times watching people dying from cancer, illnesses, and old age. Things I couldnt do a damn thing about because it was inevitable. People that I couldnt help other than keep them comfortable and hold their hand until their last breath. Hug there family members who were inconsolable,  say I am sorry, and bag the body to go to the morgue. So if I can do CPR or squirt nose spray up a persons nose to prevent them from dying thats what I am going to do. 





  • It was the 1st time someone puked. I only drove 4 days out of month.  The inside just looked wet on the door. Didnt even resemble puke. Although the outside was messy nothing a car wash couldn't fix. I really didnt think Uber would do much considering most of it went outside the car. I guess looking back I could've brought up that i lost bonus because of it.

    The 3 times anyone that has thrown up in my car it has been contained for the most part. Friends with those people help me clean up it took 10 min. They have been helpful and nice and will tip. I just dont have the heart to report it. Thats a lot of money to be taken out of their account.  If rider pukes and its all down my seats and in my carpet then I would report it.  All 3 incidents were easy clean up mostly on outside. Just dont feel right charging someon 200.00 for quick easy clean up.


  • I did drive on New Years Eve.  6.5 hrs. 231.00 after gas and taxes. If it wasnt for half my rides being surged, cash tips, and quest it would have not been worth it. Most of my rides were short fares under 10.00. Thankfully areas I drive in were surged most of the night.


  • Yes its Ubers game to get you to take ALL request and stay on road longer. I have capability to drive Uber XL but I also drive Uber X ( not enough XL requests)which then makes me available for express pool and pool. The last 2 options are not worth it as my gas mileage is awful. New Years Eve Uber offered $20.00 for 6 rides and $60 for 12 rides between 10pm and 2am. I was lucky and made over 12 rides with only 1 pool ride. During the week Uber post 7 (I think) different quest/promotions ex. 30 rides 15.00, 40 rides 20.00. The money that is paid out is pd. by Uber not the rider. If driver is tired but only 2 rides left to hit bonus of course they will stay out to complete quest. So yes its like a game but not a fun game most of the time. This year I had many riders who made me wait 2/3 min before they headed out to my car. I had 2 riders I cancelled as i waited almost 10 min the other one 7 min. Any rider who us not ready when we pull up is rude, inconsiderate, and cost us money. Yes, there are things that happen as your ready to walk out but have the decency to at least notify your driver. Most people dont even apologize. If you make driver wait you should definately be tipping that driver. This is one of the reasons your ratings fall. Making the driver wait. I am not necessarily directing the wait issue to you personally. Just hoping to educate riders if they are reading this. 

    Last year had a rider puke in my car New Years Eve (no didnt report it) the husband cleaned the inside door which wasnt bad at all. Most of the mess was outside on door and quarter panel. He did hand me 20.00 to wash outside which is what I spent that day to wash it. It was enough of a mess to take me off the road because time would've ran out or my doors and locks would've froze.   I was 1 trip off of hitting my quest of 65.00. 

     


  • I agree on both statements. Have been trying to find a way to get it for free here in Philly. I just seen something a few days ago that you can get it for free. Going to look into it. If you dont mind putting what city your in and would like me to see if you can get it free I would be happy to look into it for you.


  • Of course. They never give you anything for nothing. There is always a catch. Usually to keep you the road longer accepting crappy rides. They probably have better Promotions for drivers that take all rides. I do not. So the big question to accept pool or not? Only if it's my last 2 rides to hit 12. Otherwise they can keep their money. Pool and express pool so not worth the aggravation unless there is a big surge attached or consecutive ride bonus. Last week caught both surge, consecutive ride bonus and 3 very nice people. One actually tipped a few bucks. Two were express and were actually out there waiting in right spot. Have a Happy New Year RedAnt. Be careful, be safe if you drive tonight.


  • No it's not our responsibility you are 100% correct. It shouldn't have to be anyone's responsibility if a drug user continues to use drugs and doesn't at least try to get help. There are users out there that get Narcaned multiple times and continue to get high. Although I personally feel if their is something I can do to help  Knowing that I am covered under Good Samaritan Laws I would at least have to try to attempt to save someone. If it takes Rescue 3 min or more which most likely it will to get to their location I would squirt some nose spray or try CPR to save the person. I couldnt live with myself if someone died in the back of my car when I could've possibly saved them. That's just me I don't expect everyone to feel the way I do. Trust me sometimes I just react and dont think what can happen.  Just hope for the best outcome for all involved. One day it may just bite me in the ass.:) Everybody has their reasons why they do or don't do something and I understand and  its not for me to judge. Trained or untrained it's still makes you nervous and somewhat afraid when you are dealing with people's lives. There is a difference on practicing on a mannequin or reading how to do it in a book:) Trust me either way it's hard and frightening. 1st time I had to do CPR at home on my younger brother all my training went out the window until I got it together.  Much easier in a hospital with docs and nurses around to help. Outside whole other story. If I am that person's last chance or they die, I'll  take the risk. Lets be real here though I drive for Uber and student loan debt (not done school yet). Sue me if  there is nothing they are going to get other than a 14 yr old SUV and they are welcome to take car pymts over on my other car. House not in my name:)  I wasn't posting to judge or give anyone a hard time especially if they were not comfortable doing it. Just had a situation come up and was just wondering what people would do:)




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     3 months ago in  What's a typical passenger rating for Uber? Is 4.50 good?

    In the past 2 weeks I've had 3 ride request with the following ratings 2 were Uber X one was pool. 4.30, 4.32, and 4.39. I declined all 3 as In was not taking a chance with ratings that low. Would love to know what they have done to get their rating that low.


  • Just got a notice for another promotion New Years Eve 10pm to 4am 12 rides $60.00. That's better:)


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     3 months ago in  Any Drivers out there driving New Years Eve?

    Happy New Year to all. For all the drivers who are  driving New Years Eve. Stay safe. Be careful. Hope your night is a happy, non vomit, successful night with lots of big tips:) We can only hope. 


  • Usually have to do 40 trips in a week for $20.00. They took away all Promotion bonuses for Christmas week except for a few consecutive trip bonuses in Center City. This is for Philadelphia. If you do 12 trips do you get $40? Doubtful but just thought I would ask.  Any drivers from other cities get better Promotions for New Years Eve?



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     3 months ago in  The "new" surge

    Few weeks ago my daughter called me to a ride. Her and her friends were out in the city. A non surged XL ride would've been approx. $50/60 total. It was surged when she called Uber wanted 121.00 which seemed ridiculous.  I checked driver app that said area was surged 10.00 so ride should've been $60/70. So why 121.00? I have no idea. Is Uber telling us it's 10.00 surge and charging rider more and keeping it? Who knows. Would love to find out. 


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     3 months ago in  The "new" surge

    I drive in Philadelphia. The old surge never really worked well for me unless it was extremely busy and most of city was surged. In the beginning it was ok when I first started. After that I could be sitting In surged and would only get request outside of surged area 12 min or more away. Although it's not much money  on new surge (lowest i've seen 1.25 to highest 30.00 not very often. Average is 2.00 to 12.00. The good thing is as soon as you get to surged area amt. shows at bottom of your screen and climbs until you get to the area with highest amt. Once I get to say 10.00 on ABC St I can leave that area and drive wherever to get ride. If i stay in that area hoping surge will climb I don't have to accept next ride as long as I know that surge just started. I can either wait a few min to see if it will go up or say the ride is a pool or 15 min away & i dont want it I can decline knowing that it just started. I know I have a few min at least to wait for a better ride and will still get surge. If area is surged for 5 or more min before I get there i dont usually decline as it may go away. Last week did a drop off into Center City whch started a consecutive trip bonus for me. I also drove into a 5.00 surge area. I do not like to stay in CC so I stayed in far left lane on 95 doing 65mph. I made it to a better area 20 min later still carrying the surge plus my consecutive trip bonus. Next ride I got I had to accept. It turned out to be a pool which I don't normally take but had to in this situation. I got 3 pool riders all within a few  blocks for pick up. I got the 5.00 surge in 1st pool rider plus my 2 trips I needed for bonus (4.75). On top of the 3 pool rider rates I got 9.75 and was able to stay out of crappy hoods. This works better for me as I wouldnt get surged trips, wouldn't get request  or get there and surge would end. I've been able to carry a surge with me for 25 min 10 miles. Get into scrappy hood get surge to show on phone and get the heck out of there and make it to better area. Negative on New surges is the amts are lower like I mentioned  2.00 to 5.00 is average, late nights when bars close 10.00 to 15.00. Only seen 30.00 once in a snow storm.  Hope I explained this clearly if not feel free to ask me to clarify if is not clear to you:)


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     3 months ago in  Most dangerous people do in their daily lives? Driving.

    Since driving for Uber in the past 18 mths. I've seen people do the dumbest things. Texting or holding phone while talking seems to be one of the biggest problems. They are doing 30 mph in left hand lane on the PA or NJ Turn Pike when speed limit is 70mph and they are braking for no reason (get off the damn phone). At some point in driving turn signals have become optional. I guess it's an inconvenience to push that little stick up or down for lazy drivers. Then you have the idiots in inclement weather that just shouldn't be on the road at all. Either still traveling well above speed limit or doing 25 mph on a major road in left hand lane. Kids being picked up in Uber or Lyft and not in a car seat. Just plain stupidity, carelessness, by both driver and parent. Drivers over the age of 75 yrs old should at the very least re take a vision test and some type of reaction test. The little old lady or man who sits in top of the steering wheel doing 20mph on the highway,  braking every few minutes for no reason at all, or coming to a stop at a green light to make sure it's not going to turn yellow is a big problem. They may not get into an accident but they surely cause them. Although Uber/Lyft may have helped to get drunk drivers off the road there are still many out there drinking and driving. Tractor trailer drivers who need to get more sleep are also a big problem. I drove on TP to NY last week in the truck/buses/ car lane. In the 27 miles on the TP 3 trucks were swerving between lane & shoulder, on the 2nd trailer on double trailers they tend to go into the other lane, or driver goes over lane lines. Best thing to do is stay away from trucks. You dont want to be near one that jackknifes. Also when changing lanes and going into lane with a truck give plenty of room as that truck can't stop as fast as a car. Motorcyclist tend to be reckless (Not all), pass in the middle of 2 cars on the white line not in actual lane, cut close in front of you, speed, weave in and out of traffic. Be aware of your surroundings, drive defensively,  judge the traffic light ahead of you in advance if possible, avoid making left turns if possible (most accidents happen making left turns). Stay off your phone, if that important pull over don't just stop dead in middle of street (Yes, see it happen all the the time). Wear your seatbelt, please please put your child in correct safety seat or booster. Dont drink and drive. Dont drive when sleepy. Be mindful, be courteous, have patience, be careful.  Don't think for a moment you don't  need a seatbelt, don't need to put child in safety seat, because you are a careful driver and not going far distance. Accidents usually occur a few miles from your home. No matter how careful you are this isn't just about your driving it's the drivers around you. Be careful out there. 


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     3 months ago in  This Startup Installs Themed Experiences In Your Uber Ride

    In my experience driving for Uber and Lyft I've found there are 2 types of riders ones that tip and ones that dont. If you are a person that doesnt tip no matter what you do as a driver or what your car looks like, smells like, etc.. is not going to matter. I have trips that I go way out of my way to accomodate and help a rider out. If that rider is someone who dont normally tip its not going to make them tip. No matter what you do how much you help its not happening. Go out of your way or help someone who normally does tip they will tip you even more for the extra effort or your help. As long as your driving those (approx) 35 yrs of age or younger or riders that dont normally tip you could save their life, roll out a red carpet, give best ride of their life you are not getting tipped. 

    Lyft - dont do many rides (25) 4 people have tipped 5.00 or less. 1 rider tipped 10.00 he was in his 60's got off a plane was thirsty I gave him a water.

    Uber - 1st 6 months of driving (tipping 1st started)(4 out of 10) 2 out of 10 riders tipped $5.00 to $20.00   2 tipped less than 5.00. After 6 mths (past year) 2 out of 10 tip $5.00 - $10.00.   I still get the occassional rider that tips $15/$20.

    Tipping has definately declined although service, clean car, ratings etc has not declined. We are not going to get these millennials to tip if they dont normally tip. 

    Just another thing I noticed. Not all but most people.

     Pull up to huge big single homes, pool, lots of ground, expensive cars dont tip.

      People that brag how much they make or how they have dont tip. 

     People who say they will tip on app. DON'T Why bother saying it?


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     3 months ago in  Uber and Lyft IPO. Will it benefit drivers?

Featured Answers by momof4

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     8 months ago in  Extra passengers

    This happened to me quite a few times. This particular night  I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5  blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so  I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.


  • I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the  little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight.  She was out right rude and bossy. 

    The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car  order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night.  No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories. 


  • This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing  when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around.  My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey  or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately. 


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     7 months ago in  Can you select the gender of the operator?

    I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them  some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house. 


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     2 months ago in  Does Uber charge a fee for scheduled rides?

    Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.