RIDEGURU
Monica Castleberry (momof4)
Ride Expert from Philadelphia PA
Mom & Nursing Student by day Ride Share Driver by night always on the go
8198 Rider DriverActivity
Posts by momof4
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Uber's Secret "Project Luigi". Just another way to put the screws to the drivers.
Uber has 180 of Change, Uber Pro. Lyft in some markets added the long pick up fee for drivers. Then … -
Lyft finally got some B@!!$! They made a positive decision on their own without waiting on Uber to do it.
WTG Lyft! I always call these companies out for their BS however they have made a positive decision for the … -
Lyft finally does something right! About damn time.
Its about damn time! We have been complaining about this for months. Although it helped drivers it screwed up with … -
Is Uber's Customer Service Reps causing drivers to lose out on tips? You be the judge.
Or is Ubers app? Or both??? My son & his gf went out Friday night to his Christmas party & … -
Uber drivers seeing Surge Amt. on their maps but what is Uber really charging the rider? Where is all that money going? I can tell you.
I've seen this on 2 other occassions when my kids call me for a ride. This all started back in … -
Hope drivers dont fall for this! Drivers will end up working for free. Is there anything this company wont do to screw over drivers???
Just another way to not pay drivers. The interest will be so high drivers will be driving for weeks to … -
Uber wins small Victory in CA rape suit. What do you think?
I dont agree with Uber very often. They usually are at fault. However in this case it was not their … -
Didn't Uber say they were deactivating riders with low ratings?
I know Uber said they were giving riders time and suggestions to improve their ratings. That had to be at … -
Is Uber serious? Uber Offering snacks now when logging off.
Went out to drive today. Logged on accepted a trip. Completed it. Logged off to run an errand. The app … -
More on the Axios interview with Evil CEO Dara K. This dude is a total jerk.
The only thing this man gets right in the interview is autonomous vehicles are a long way off. How much … -
Lyft wants you to give up "Car Ownership". Say goodbye to your car and rely on using Lyft to travel.
Lyft wants you to "give up car ownership". They will help you sell your car. They paired up with Carvana … -
AXIO on HBO interviews Dara K. on drivers wanting to unionize. Short video. What a joke.
See link to interview below. Dara definately dont want drivers to form a Union. This last statement from him is … -
Will Uber and Lyft ever stop fighting laws? How do they get away with ignoring laws? Is drivers ever going to make what they deserve?
Will Uber and Lyft ever pay the drivers what they deserve? Will driver rates increase? Why don't Uber & Lyft … -
Drivers don't forget Thanksgiving Eve is the busiest drinking night of the year!
If you are new to driving for Uber & Lyft or you never thought about it this is the best … -
Uber being Sued by 96,000 Drivers in NY. When will it end? When are they not being suec?
Many wonder why Uber isn't profitable. Lets forget about about self driving cars, flying taxi's, submarines, helicopters, low rider fares, … -
Too funny!! Angry Moms Road Rage Against Lyft Driver. I would say Unbelievable except in todays world.
I have to say she deserves Mom of the Year Award for 2019. Click on link. The video/article is pretty … -
Will never take a NY trip again. Ever! Few questions in comments if anyone knows the answers. Would appreciate it:)
I try to avoid NY trips. I can usually tell on Uber by the amount of time as its a … -
Car accident recently. Will my Insurance notify Uber or Lyft for any reason?
PA driver. On the way back from a trip both apps were off as PA drivers cannot pick up passengers … -
Uber and Lyft Ballot Initiative guarentees only $5.64 per hr. for drivers in CA. Total BS.
http://laborcenter.berkeley.edu/the-uber-lyft-ballot-initiative-guarantees-only-5-64-an-hour/ -
Lyft Pink Membership $19.99 per month. Offers 15% off, waived lost and found fees, and more. Is it worth it?
https://amp-usatoday-com.cdn.ampproject.org/v/s/amp.usatoday.com/amp/2484960001?amp_js_v=a2&_gsa=1&usqp=mq331AQCKAE%3D#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.usatoday.com%2Fstory%2Fmoney%2F2019%2F10%2F29%2Flyft-membership-plan-lyft-pink%2F2484960001%2F
Featured Answers by momof4
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This happened to me quite a few times. This particular night I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5 blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.
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I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight. She was out right rude and bossy.
The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night. No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories.
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This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around. My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately.
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I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house.
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Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.
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Uber and Lyft base fares on the longest route to riders destination (time & miles). Most Drivers take the shortest route. Driver is paid for the miles they drove & the amt. of time it took. I arrive at riders destination switch off GPS & go back to Uber or Lyft app. It will say 5 to 15 min until destination. I do the speed limit, I use WAZE app, my car doesn't fly, and its not an amphibious car. Passenger got charged for that 5 to 15 min even though it didnt take that long and they get charged for the miles I didnt travel. This is why drivers are complaining. Uber and Lyft are making a few dollars less than us or the same amount. Nothing we can do as we agreed to be pd per mile and time. Upfront pricing scam. What sucks is riders think we are getting 75%/80% of the fare so they may not be tipping for that reason. Especially on long trips that are 50.00 to 150.00. I am driving for Uber as I text this. When I have some free time later today I will post some screen shots so passengers can see whats going on. O will also screen shot my next trip that says we have X amt of time until destination when we are all ready there.
Just looked this up to see if it made it to the media. I dont see anything. If I were you I would call your local news station. Maybe they will respond then. Also I heard if you put complaints on twitter they respond.
Sorry you hsd to go through this. I cant even imagine how you and your passengers felt. I cant say that I am surprised by how Uber is handling this. Obviously I dont agree with it. I am assuming you called the police? As a driver I know Uber dont care about us and we are on our own out there. If I were you I would go to the press. Unfortunately if we dont make these issues known nothing will ever be done about it. I try to stay out of those neighborhoods unfortunately nowhere is safe and its not easy to stay out of them. Have they been able to track your phones? What have the police done if anything?Were you or passengers able to get a license plate or any descriptions? Did you have a dashcam? If you didnt and decide to continue to drive please invest in one. Again sorry you had to go through this. Thankfully none of you were physically injured. What about going to your local Hub? I dont think you will get anywhere my just messaging them. Best of luck.
As a driver I dont expect tips and I know quite a few other drivers that dont expect them either. We are very grateful & happy when we get one and some days it really helps on what you make for the day:) Even if its just a few $. It's when you go above and beyond for demanding riders that you expect a tip.
I love to do the long rides. Sometimes you do ride back empty but if you dont hit traffic its not bad. Most people are generous enough that they will tip 20% sometimes more on these rides which at least covers the gas for the ride back.
I would hope a driver wouldn't give anyone a bad rating because of where they live. Just like riders a driver can rate a passenger below 5 stars. There are a few choices you can click why or you can select "other". I am sure the driver dont say "because they live in wealthy neighborhood" but they can say "rude".
I will be totally honest about the tips and how drivers are treated. In my experience a majority (not all) riders who live in wealthy neighborhoods do not tip. Many (not all) riders who do have $ and live in wealthy neighborhoods tend to ignore the driver, talk down to them, and be more demanding. However as a driver I do not give less than 5 stars for those reasons unless they are rediculously rude and demanding. Tips are great and very much appreciated (even $2) but optional. How you treat someone is totally different. No reasons to treat someone rude because they have more than them or they think they are better than them because they are just "an Uber driver". Many intelligent hard working people are drivers. Never judge a book by it's cover. You dont know why that person is driving.
More detailed info if you are interested:) If not at least read under **Most Important** a few paragraphs diwn in this post.
Prices are based on the ride itself (time, distance, base fare, etc...) The price isnt based on how many riders there are. It doesnt cost extra if you bring people with you just follow guidelines below. You do not need to find riders for pool that is Uber and Lyft's job. Sometimes when you request pool your driver will not get any other riders. Not your problem:) Drivers know that you may just be the only rider even though its pool.
FYI (A few tips that may help)
It is best to briefly read over the Terms of Service. Both apps are similar. The more you know and understand the better off you are IMO.
There is a rating sytem in place for both riders to rate driver and drivers to rate riders.
You can tip on both Uber and Lyft if you would like to. As little as 1.00 or as much as you would like.
You can also add a stop in the app if you need to stop at a mac machine or store (just cant take more than a few min). If a friend is on your way to destination you can add them as a stop.
There are SAFETY FEATURES you should know how to use while using these rideshare services.
**MOST IMPORTANT**
Once a driver accepts your trip your rider app will tell you the
Name of your driver
Profile pic
Make, model, & color of their car
Their license plate number
PLEASE MAKE SURE THEY MATCH. WHEN THAT CAR PULLS UP CHECK BEFORE YOU GET IN THAT CAR. IF THINGS DONT MATCH UP DONT GET IN. CANCEL THE RIDE. If they apply a cancel fee you can just message them and tell them what things didnt match. Not trying to frighten you but its best to get into the habit of doing this. If you are in an area where many people are getting picked up it can save you from getting in wrong Uber (someone elses) or getting into a car thats not even an Uber.
The driver should ask for your name & who your driver is?
Uber Pool & Lyft Shared - ride by yourself or you can bring 1 person or a piece of luggage. Uber and Lyft may assign more people to that drivers car but doesnt change your price.
Uber X and Lyft - Ride by yourself or bring up to 3 people with you. That is your personal ride no other riders will be added by Uber and Lyft. You can also bring luggage or bags with you.
UBber & Lyft XL - ride by yourself or bring up to 5 more people with you. This is good if you have a group or a few pieces of luggage.
There is also Uber Black and Uber Black SUV these 2 are higher end cars or SUV's, "professional drivers", but costly.
Just a side note if you have a child that needs to be in a car safety seat or booster please bring one with you. Its against Uber, Lyfts, terms of service and against the law. Minors (under 18 yrs) cannot ride without an adult going in the car with them.
Are you talking about Uber? Uber Pool allows just you or you & 1 other person (friend/relative)to ride for the price given. Uber X allows you and 3 (friends/relatives) other people to ride for the price given. The price for an Uber or Lyft is for you and if you have others in your party. The price is not based on how many riders. If you should choose Uber Pool or Lyft Shared just know there is a possibility Uber & Lyft will add other riders (strangers) to the car your in. Price will not change for your ride but it will add more time to get to your destination. Even if you are picked up 1st you may be dropped off last. Unless you really need to save those few dollars I dont suggest pool or shared for many different reasons. Safety being one of them. Your driver has a background check riders are not. If you have any other questions feel free to reply.
I dont care if people sit upfront but if they are going to sit upfront dont sit there in silence for 55 min. So awkward.
Awesome. CONGRATS! Who cares if you never drive for them again its just great to know that POS pax dodnt win:) BTW must have came in contact with a skunk (roadkill) the other night. The smell was so strong it came in through my vents. I have never smelled skunk so strong:) So smells like weed. I was done for the night but sprayed my car with fabreze and the vents as I wanted to vomit. I cant imagine actually getting sorayed by one as the smell must never go away. Anyway I thought if you. So from now on when pax snell like weed or I smell skunk I will think of you:) I came out the next day and could smell it in my car. Lol
So they know who you are and still took a few days. Unbelievable. Apparently it happens to other drivers all the time. Uber and Lyft just dont care. Happy to hear you are back. Even if you never drive for them again its still frustrating. It becomes "the principal" not so much that you cant drive on their app anymore. These pax that lie and give false reports should be charged a fine if it is found that driver wasnt guilty. Maybe then they would think twice before lying. I so wish these idiots would get rated at their job the way we do. With some tiders you cant make the smallest mistake without them trashing your rating.
There was another thread on here I came across last week. She thought that people on the street (not even a paying rider) should be able to rate Uber drivers. What makes these people think that they should be able to do that. This world is filled with many self entitled snowflakes who grew up being told they were special, wonderful, etc.. who are offended by what anyone says or does. SMDH
NYC in the 5 boroughs fought for a minimum wage. They got it but now about a year later Lyft & now Uber has put limitations on how many drivers can be on the app. If their isnt enough demand drivers will not all be able to log onto the app. There are a lot of questions who gets to go on, who decides who gets to go on, how long will you have to wait to go on, and the list goes on. So now that flexibility is even less flexible. I hate to say it but drivers shouldve just fought for increase in rates and back to 80/20% or 75/25% split depending when you started. Drivers out in CA had to take it further asking for benefits, sick time, pd time off, etc. Uber and Lyft will either tie this up in court for years or retaliate. Seens like thats what they are now doing to the NY drivers. May have taken them a year but now drivers flexibility is gone. Whats next.
I would love to see an increase in rates for drivers, Uber to use how Lyft uses ratings, deactivation because of false reports to stop, and be nice if riders had to sign up with valid ID. Dont think this is too much to ask for but Uber & Lyft dont agree:) I dont want to be an employee. Grass isnt always greener on the other side and be careful what you ask/wish for. As much as I hate to admit it Uber & Lyft are not going to do crap for drivers. The more we fight for all these extras the more they will fight back and the more they will retaliate. I drive in Philly and NJ I hope drivers here just deal with it because I dont want AB5 here or whats going on in NY. I can still and am still making more than minimum wage my hourly pay averages $23/$27 per hour after expenses. There are 2 days per week that I average $30/$35 per hr after expenses. I know a few other drivers averaging the same. Know your market, know it well. Know when and where to drive, what trips to take and what ones to decline. Know how and what to talk to your riders. Be courteous, respectful, and kind. On any given day most my riders tip 20% or more. I may get 1 or 2 riders per day that dont tip but the rest always do.
Would be nice. Uber has paired up with some agencies and there is some info in the app what to look for. You can also click on the sites and get some info. I have sent feedback to Uber but as we all know they probably dont read it.
I know I am tired of hearing about AB5. When all the smoke clears Uber and Lyft will prevail along with politicians that were pd off. I trust none of them. They all dont have whats best for the driver in mind when making decisions. We all knew when we signed up there were no benefits. You drive you got paid however they keep lowering rates, deactivating drivers on false reports, and there is no safety for the driver. I do not want to be an employee. If they would just increase rates 25/35% go back to 80/20% split, rider needs to sign up with valid ID, fix the BS with riders making false accusations. I think most drivers would be happy. I know these things I mentioned wont happen. In the end Uber and Lyft will get what they want. If not they will retaliate against drivers in some way we all leave because we are miserable. New drivers wont know what it used to be like so of course they will continue to sign up to drive.
Thank you for sharing that info. Would be nice if we could one of these companies here in Philly. Happy Birthday.
What does this post have to do with rideshare?
Is it safe for women to drive for Uber and Lyft. This question was asked last week. There are some comments on that one.
Its a nose spray. No real training involved but you can get free narcan and free training. You simply queeze the bottle in their nose. If they didnt OD and were passed out for another medical reason narcan wouldnt hurt them, no serious side effects. All narcan does is reverse an opoid overdose. Its an antagonists (in this case an opoid) block the drug from binding to the receptor. Its also falls under under the good samaritan laws. Obviously I dont think people should be using heroin however it affects people from all walks of life. These people are someones father, mother, daughter, son, etc... You may be that persons last chance to live. Of course I understand why some people would be hesitant. I just personally couldn't pull my car over and watch them turn blue, take their last breath, and watch the life leave their body when all it takes is a squirt up their nostril. Of course most just go out and use the drugs yet again only to be narcaned over and over. There always is a possibility you just may save someone one day and they go and get the help they need. Dash cams, cell phone video yourself giving the drug then they cant accuse you of doing something to them. Burden of proof would be on them in the court of law to prove you sold them the drug. If your an upstanding citizen I would say they believe you not the heroin addict. With the last couple of sentences being said they really dont matter. I am not replying to your post to change your mind just trying to state that I would hope anyone who could help someone who is dying regardless of how or why a bystander wouldnt sit there and do nothing when they have the capability of saving them. IMO but then again we all have the right our opinions:)
Some people will go to a lab and get one done. Dont know what it cost. I guess it depends on how bad you want to get back on Lyft:) They may look at your record see there havent been any other reports like it and put you back on. They usually will permanently deactivate you if there has been 2 reports. At that point though if you get 1 more they may permanently deactivate you. It happened to one of the Ubertubers on Lyft also. If lab isnt expensive may be worth it to be proactive.
If its legal in your state they shouldnt deactivate you however is it legal to drive after smoking it? Unfortunately some idiot drivers smoke, dont think their car smells, and contunue to drive. As a passenger you dont know if its from last rider or your driver. Totally sucks. I had it happen to me once 7 females in early 20's get into my car all smelling like skunk. I had an immediate rider a few blocks away. I kerp Blunt Effects in my car sprayed, and opened windows. Once I got talking with my rider who also smokes weed on occassion I asked him if he could smell it. He said he couldnt. Blunt Effects and similar brands will get the smell out of your car immediately. You only need 1/2 squirts. I have found nothing else that works as well. Its usually $3/$4 for a few ounces in gas stations, smoke shops, and walmart. When I used to smoke cigarettes I could smoke 2 sprays of the Blunt Effects and pick up rider in less than 5 min. never got caught, questioned, or a report from riders. Lots of compliments on how good car smells also. Just beware it is strong (some riders sensitive) and it is oily (dawn dish detergent will take ot out of fabric). They have over 50 scents. Sorry Serge that you didnt know about this beforehand.
This just happened to you last night? WTH. So sorry to hear this. These passengers are so ridiculous. They dont give any drivers the benefit of the doubt. No consideration or understanding. I so wish these idiots were rated at their jobs the way drivers are. No one would be able to keep a job. Had an incident last weekend with navagation coming out of a parking lot. 20 sec mistake 1 star and a report. Had my rating up to a 4.97 on Uber for 24 hrs not after the 1 star back to a 4.96. No matter how hard you try that 1 rider has to mess it up for something beyond your control. I know its not the end of your world but suppose it was your only job? Only way to feed your family and put a roof over their heads? SMDH. Your such a nice intelligent man sucks you have to deal with this.