If you don't have an account you can
sign up for one now.
You can also reset your
password if you've
Join our free newsletter to receive exclusive tips from our Gurus, recent rideshare trends, and hot forum topics all conveniently delivered to your inbox.
Stop the car. Call 911(dont use the Uber app like Uber suggest because it doesnt work in every city). They forget to tell you that. Get out, grab keys, phone, and record the incident. Make sure you grab the weapon that you dont carry because its against the TOS. At least once out of the car you can then use that weapon you dont carry if needed. Make sure you get a report from the police or a number of the police report that you can obtain at later date. Cities vary on how you obtain the police report and when/where you can pick it up. Once you get rid of rider contact Uber immediately (be proactive) because you know the rider is going to contact them. Explain what happened, tell them you have video, and you can produce police report. You will probably be deactivated until they investigate. One star them also:)
Anytime either of those evil idiots say it for the "drivers benefit" you just wait for the axe to fall. They are desipicable.
I will be totally honest. As a driver yes I hate driving 10/20 min to take someone up the road less than 2 miles for 3.45. I hate driving 5 min away to drive someone less than 2 miles up the road. However its all part of the job. You get good trips and you get bad ones. Like any other job there is always some part of a job you dont like. If its a female, bad weather, or a drunk person I would much rather take the crappy rate than have them walk (most people:). There are nights I see these younger girls walking on dark roads by themselves. Sometimes I just want to pull over and pick them up and give them a ride just to get them off the streets. Of course they would think I am crazy so I dont:) If you are taking a short ride and your driver is coming more than 5/6 min away consider tipping them even if its $2.
That is definately a great idea Chris. Lol
No one said they were smart:) They know that this to will blow over and Uber will do something far worse to make the headlines next:)
No havent watched it. Curious now though. Will have to check it out.
Uber and Lyft have to be paying people off. They get away with too much and never seem to get into any trouble other than a few law suits.
They make plenty of money for their exhausting day:) I'd work 16 hrs per day 6 days per week for 46M + stock, bonuses, etc... Sorry but no one in this world works hard enough for that kind of money:)
It would be nice if Uber kept high rated drivers with high rated passengers. However I swear Uber gives its high rated drivers low rated riders because they feel we can handle them better:) I maintain a 4.95/96 on Uber and 4.99/5.0 on Lyft average driver ratings are 4.80 in my market. Most of my Uber riders are 4.21 to 4.75. I get a few 4.85 to 5 star passengers. I usually decline riders below a 4.5 although I did pick up a rider the other day at a 4.47. Most of the low rated passengers are not an issue. I usually cant figure out why they would be rated so low. Unfortunately some drivers feel the need to rate riders less than 5 stars for stupid reasons such as accidentally slamming the door, not tipping, or wanting to give directions. I personally have no problem with any of those things. Over 2300 rides (mostly Uber) I have rated 9 riders under 5 stars and trust me they deserved it. I probably should've rated approx. 25 more under 5 but at the end of the day the other nice riders made up for the few bad ones. Uber makes us rate immediately which sucks. Lyft will default to 5 stars but we have 24 hrs to change a rating. Some drivers and riders need to chill on some of the low ratings for stupid reasons.
Drivers are deactivated at a 4.6.
Before you one star a driver please make sure it isnt their fault. There are times that it isnt our fault. Rider before asks you to make a stop or drop off a friend. Traffic, school bus picking up kids, trash truck, whatever. Although any decent driver should aplogize and give a reason why it took them longer.
You can schedule an Uber. A driver isnt assigned to.you but Uber will usually send your request out a few min earlier to ensure driver gets there on time. If a driver is late by 1 min on a scheduled ride the rider is given a 10.00 credit. If you dont see a driver moving in less than 90 secs cancel them or text them to see if there is a traffic issue. Lets say Uber says driver will be there in 4 min and 6 min has gone by and driver hasnt moved. You can cancel and send message that driver never moved Uber can see if driver never moved they will return your cancel fee. You can only rate a driver if the trip was started. If driver takes too long to pick you up you then cancel you are unable to rate that driver. Sometimes the app gives the wrong time for driver to get to you. There could be traffic, accident, school bus, etc... Driver could still have last passenger in car. Sometimes passengers ask you to make an unscheduled stop or drop off their friend 3 blocks away but of course they dont ask until they all ready accepted your ride. Ask the driver why he took so long if you choose not to cancel. Not saying these drivers are not just sitting around but sometimes there are legitmate reasons. Try scheduling it to see if that helps.
Lyft's Customer Service is worse than Ubers. Although Ubers is nothing to brag about either. You can at least get Uber on the phone. Lyft will outright ignore you.
Uber Badlands. Where Evil resides.
I dont live in CA didnt like the Bill but now I am all for it. Someone needs to stop these @$$ho!e$. They get away with too much. Dara K on a big power trip. Thinks no one can touch him. Someone needs to knock him off his pedestal he put himself on.
Not in my area. Airports in my market the cabs are separate from the rideshare drivers. I would think in some areas it could be an issue although I think for the most part we have learned to all get along. Would like to hear if there are cities where this happens.
Apparently it started in Connecticut. It must have just launched in Dallas and Houston recently. Maybe thats why they are saying its new.
Here is how the app works.
Its being reported by a Chicago station saying it just launched in Houston. I checked the date it says 5 hrs ago. I took the word "new" out of title also.
Both these companies are showing their true colors. They dont seem to care who they step on, what they do to get to where they want to be, who they screw, and the list goes on. Dara is definately power hungry and greedy. He want to grow up and be Amazon (J.B.) for travel. Would love nothing better than for drivers to start a company and send those 2 packing with their tail between their legs (Lyft mustache between their legs). I know this isnt going to happen but one can wish.
This happened to me quite a few times. This particular night I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5 blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.
I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight. She was out right rude and bossy.
The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night. No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories.
This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around. My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately.
I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house.
Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.
Uber and Lyft base fares on the longest route to riders destination (time & miles). Most Drivers take the shortest route. Driver is paid for the miles they drove & the amt. of time it took. I arrive at riders destination switch off GPS & go back to Uber or Lyft app. It will say 5 to 15 min until destination. I do the speed limit, I use WAZE app, my car doesn't fly, and its not an amphibious car. Passenger got charged for that 5 to 15 min even though it didnt take that long and they get charged for the miles I didnt travel. This is why drivers are complaining. Uber and Lyft are making a few dollars less than us or the same amount. Nothing we can do as we agreed to be pd per mile and time. Upfront pricing scam. What sucks is riders think we are getting 75%/80% of the fare so they may not be tipping for that reason. Especially on long trips that are 50.00 to 150.00. I am driving for Uber as I text this. When I have some free time later today I will post some screen shots so passengers can see whats going on. O will also screen shot my next trip that says we have X amt of time until destination when we are all ready there.