Monica Castleberry (momof4)

Ride Apprentice from Philadelphia PA

Mom & Nursing Student by day Ride Share Driver by night always on the go
6502 Rider Driver

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Posts by momof4

Comments by momof4

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     1 month ago in  Rideshare Company Pays 100% to drivers

    What is the catch? 


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     1 month ago in  New Years Resolution for Uber/Lyft Riders! What if????

    It was the weekend after New Years last Saturday night. I can tell you now it was most likely sheer luck.:)


  • Seen a driver tonight with stickers on both front and back windshield and sm stickers on side windows for Uber and Lyft. Pink Lyft beacon Blue Uber light. Drove passed him all of a sudden i see a blinding white strobe light in rearview. Dont know what that was all about. Regardless these lights sitting on dash are somewhat distracting at times. The white stobe light was definately a distraction. Didnt know if I was getting pulled over or beamed up by aliens. Chill on the ride share decor we get it you drive for Uber snd Lyft. Just saying I dont want to advertise driving for either for a few reasons. 


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     1 month ago in  Every Uber customer service response.

    I assume you probably did this but in the event you didnt. Send your message from the original message you received saying you were deactivated. 


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     1 month ago in  We want to interview UK Uber riders/drivers! (Paid)

    I do one called Product Lab. Each week they send me a reminder and link to upload my pay statement for Lyft for which they were paying me 20.00 per week now they are paying me $10.00  per week. Here in the US


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     1 month ago in  Help!!! I have a an issue and dont know what to do.

    Was able to somewhat fix Lyft. Still not able to fix Uber. After logging on then turning over lay off Uber app goes crazy. There has to be a way to fix this. I am accidentally accepting ride request that are far away or riders rating is 4.30. I end up cancelling at least 5 per week just because (an example) i go to hit send on a text message as request is coming in. 


  • I dont think drivers should be able to publish these videos but what about passengers that video drivers and throw that up on social media? Should work both ways. Both parties can record video and audio but neither should be able to put up on social media sites, news sites, etc... I just put up a thread on a new video that surfaced regarding an Uber driver and a rider.


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     1 month ago in  Does anyone really think this will make riders want to.tip?

    You can choose either or or both. No way would I put out 30.00 for this. I wouldnt use it if they were giving it away for free. Lol Maybe if i wantef to advertise my own company but not U/L.


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     1 month ago in  Help!!! I have a an issue and dont know what to do.

    Just tried it. It is whats causing it. When I log onto Uber it will not let me go online until I allow it to over lay. They are assholes. I shouldnt have to allow it.  I have to allow it but once I am online I can take permission away and its good. It just sucks that I have to allow out go online with Uber then take the permission away while online at least with Uber havent checked Lyft yet


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     1 month ago in  Help!!! I have a an issue and dont know what to do.

    Thank you for answering. Appreciate it.


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     1 month ago in  Help!!! I have a an issue and dont know what to do.

    As i am texting the request comes through as I am tapping the key to text  it accepts request. I think I figured it out. Ot was on my settings. My app on both Uber and Lyft had permission to pop up over whatever else I was on.  I unclicked it. I'll see what happens. I never clicked it for it to have permission to do it so I assume the U/L app have it built in to do it.


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     1 month ago in  Does anyone really think this will make riders want to.tip?

    I found this on FB but go on Amazon there is a bunch of crap. I dont get it. I do not want to advertise that I am driving for any company for a few reasons.  


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     1 month ago in  Does anyone really think this will make riders want to.tip?

    Bright lights, lamps, cars with themes, tablets, snacks, etc. If someone wants to tip they will regardless of all the crap drivers put in their car. We get request if we are the closest driver, riders cant request specific drivers how is any of this going to help? If any driver out there actually gets more tips because of all these light up logos please share your story. All we are doing is advertising for the companies that dont care about their drivers, pays crappy wages, and does nothing to help out drivers unless we drive more, accept every crappy ride that pings our car. The only positive thing is the flexibiIity we have in making our own hours. Just dont understand the logic in this. 


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     1 month ago in  Uber Ambulance for Pets! Call 911-Pet

    There are some people that just make your shift very relaxing, nice, and easy. There are some really kind and thoughtful people out there. Unfortunately with the good there are also the bad. I am fortunate enough to get more of the good, kind people. Yes that was thoughtful because many people do what they want and dont ask. By the pax being thoughtful he could've had a driver that didnt want an animal in his car and driver may have cancelled. Thankfully we got the kitty their very quickly. Happy I could help. Hope his cat is ok. He even tipped me in the app later that morning:) We are required to take service animals by law and Ubers guidelines. Pets are another story. Sadly some drivers will not take service animals but they risk getting reported. Yes it does get messy with dog hair and takes me off the road to vacuum my car for 5 min. I had a service dog in my car the other night. Although I got dog hair up my next pax was allergic to dogs. She coughed and sneezed the whole ride. She was understanding about the service dog so things went ok. At least for now. Lol  I still could get a report from Uber this week:) I'll know by the weekend. 


  • Thats what I thought. There should be one. Ill say it again. Uber/Lyft really dont care if a driver picks them up its a fare for them. If driver gets in accident U/L says we told drivers not to do it. Its in our terms and conditions. Win win for them. Loss for drivers either drive to location and you cant take them or you take them and if your in accident your screwed.


  • I've had 2 calls after dropping riders off in past 2 weeks. The number that comes up usually has that generic number on Lyft. Uber here in Philly always uses jersey exchange. I thought a passenger may have left something when i check vm no message. They have been Lyft though not Uber


  • Does anyone know or remember when you sign up for Uber for Lyft  if they ask you if you are 18 yrs of age? I dont remember them asking that. Not that the person cant lie but it may weed out a few under age riders.  Maybe they should have people sign up with a valid ID. Again the person could lie but maybe parents would be more likely not to sign their kids up or allow them to take it. Most likely they dont do this because they know drivers still take these teenagers so U/L still gets their $. They wont be liable if driver gets in accident or anything happens because its in their "rules". 

    I had 2 young females order an XL on Lyft. I pull up there are 4 children under 3 yrs old. No car seats. Of course I hear "every other driver takes us and how am I supposed to know you cant drive kids". Not even addressing those responses as I have in another thread. Anyway I shoot email to Lyft that I want cancellation fee and that they need to reach out to other driver who took them there. They claim they reached out to mom who ordered it. Didnt respond to me if they reached out to driver, just ignored that part of email. I got my cancellation fee but not from rider. They were not charged Lyft ate the cost. Why? Because they are going to continue to let mom keep requesting rides. Both Uber and Lyft are dishonest and they dont care about the drivers. If it wasnt for my need of  flexibility that I so very much need right now I wouldnt be driving for them. 


  • Nothing worse than pulling up and seeing its a minor or  pulling up & its mom or dad with kids no car seat.  If you ask for ID and they are not old enough they say "I always take Uber/Lyft". You tell them drivers are not supposed to take them. The worst is leaving the 16/17 yr. old with no ride in  dark, cold, or inclement weather. I am not good with guessing the age of most people. So far I havent done it but lets say I ask for ID & the rider is 18 most likely they will be annoyed so there goes my rating on that trip. I recently was in an area in another state when i got a long trip request. Head to pick up location rider looks to be in their 20's, wasnt near a school (guess this was done purposely), had no uniform on. 7 min before ride ends I find out he is in HS will not be 18 for 3 months. That sucked. Thankfully I got him home safely. He lived in a very weathy neighborhood and Ubered to and from school everyday, all long trips. Had the same thing happen a week later although I caught this one and asked for ID and hadn't started trip. I completely understand the reason on not picking these kids up because its a liability but some use it for school and work. Dont see why Uber/Lyft cant have parents sign something thst could allow us to pick up 16/17 yr old teenagers going or coming from school and work.  Parent signs the appropriate documents ahead of time before their very 1st ride. Parent gives times and days weekly that the teen will travel to avoid teen taking Uber for other reasons than school or work.  When driver accepts trip the trip automatically shares route to parents phone. A message is sent to driver that teenager is 16/17 yrs old with a pic of teenager. Have drivers who dont mind picking these older teens up go through additional child abuse background checks at their expense (they are $10/$20). Allow them to only use ride share for school and work. Dont see why something cant be done. Limit it to 16/17 yr old teenagers. I almost asked for ID from a man that was in his early 30's last week. Probably would've lost 20.00 tip he gave me had I asked for ID. He was Asian,  4'11"/5'0", had a hat on, some acne on his face, his voice sounded very young, dressed in t shirt, sneakers,  jeans, dark out, and  raining had an umbrella. Why should it be our responsibility to check ID? Kids get fake ID's all the time that look great. My daughter worked at a bar that scanned their ID's and fake ones got through. How the hell am I supposed to know its fake. I've seen ID's of older brothers/sisters that look exactly like younger brother/sister. Not that I was happy about it and when I found it I took it from her but my daughter ordered a fake ID online when she was 20 it looked authentic. Just saying it shouldn't be for us to figure out. Its just asking for trouble. Suppose you ask for ID teenager gets mad and kicks your car, smashes your window etc...  You ask for ID the person is 19/20?  We all know how younger people can be when you annoy them or make them do something that may take 30 secs from their life or make them get off their phone to pull an ID out. They throw temper tantrum ex. Trash you to Uber rate you 1 star. Uber/Lyft losing business also, drivers losing fares. Uber/Lyft dont care because most drivers will take these teens anyway. If there is an accident U/L will say "we tell drivers its against policy" they will throw driver right under that 18 wheeler. Same with carseats that parents dont bring. 


  • I agree. Had a rider the other night tell me he had a driver that was so nice until.the last 5 min of ride. Flipped out on another driver, tried cutting driver off road, pulled up on his bumper and was screaming. Turned to my rider (his at the time) and said "i am sorry i dont usually do that". No thats the norm for him. Rider asked him to let them them out of the car immediately. True colors always come out. Thanks for sharing.


  • Over the summer picked up a guy in his mid 20's. We talked for a few min. and then it got quiet for a few min. out of the blue guy says "i like your shoes". I dont know if I hear him right so i repeat "my shoes" he replies yes. So I am thinking ok they are 5.00 black canvas cheap wal mart sneakers but ok whatever so I say "thank you". Few more min. go by he says "I really like shoes". I was weirded out at 1st comment but things are getting more strange. Few more min. of silence he says "its really hot out there today. How long have you been wearing those sneakers today"? I glance at phine see the big red bar that says "end trip" never been so happy to see it. Pull over flip up locks and say "have a great night". As soon as he exits I lock doors and get out of there asap. I dont know where he was headed with this and I can assure you I dont want to know. I can only speculate maybe he had a foot fetish? Maybe i should've answered him. I may have made more $ giving him my cheap canvas sneakers to do whatever with than I did on his 3 mile trip. Lol  As dumb as this may sound that was definately my most weirdest trip to date as of the summer.


Featured Answers by momof4

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     6 months ago in  Extra passengers

    This happened to me quite a few times. This particular night  I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5  blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so  I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.


  • I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the  little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight.  She was out right rude and bossy. 

    The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car  order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night.  No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories. 


  • This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing  when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around.  My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey  or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately. 


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     5 months ago in  Can you select the gender of the operator?

    I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them  some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house. 


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     1 month ago in  Does Uber charge a fee for scheduled rides?

    Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.