Monica Castleberry (momof4)

Ride Apprentice from Philadelphia PA

Mom & Nursing Student by day Ride Share Driver by night always on the go
6502 Rider Driver


Posts by momof4

Comments by momof4

  • If she isnt using the app how do you know which car she says she is using? In order for you to know the car she would be have to be on the app logged in. Is she asking for additional money to drive the people? If so cancel her and order another Uber and report her. A tip? Although its rude to ask for a tip its not illegal. Can always say no. If she is not using app and people are giving her money to drive they are wrong then also. All involved need to realize if its not through Uber they will not pay if in an accident. They can be a big problem for all parties involved.

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     1 month ago in  Disrepectful uber driver

    Strange thing to happen. Didnt know they even used paper drivers license anymore. Did the flowers knock his license off dashboard? Maybe he taped his license on dash? Didnt taxi drivers have to do that a long time ago? I am confused you didnt order the Uber? The ladies in back or someone that wasnt with you ordered it? You stated you got out of car but 2 other ladies insisted he take you to destination. I assume you got back in car? All 3 went to restaurant where police came in and searched your flowers? What city is this? I assume since you stated the driver stalked you you seen him sitting outside waiting? Did you call the police? I would be nervous if I had the earlier encounter and then seen the guy sitting outside for an hour. Probably would've called police.  Maybe he was waiting for his next ride? What did he do when you came out? Were you afraid to leave? Did you have to Uber home? Were you not afraid you would get same driver? Why didnt the person who ordered the Uber for you contact Uber to complain? Story doesnt add up or make much sense. Why a driver would act like that and why police would even get involved in something this silly.


  • Not necessarily saying this woman is lying but a few things dont add up about this woman's story.  Why didnt she try to contact police in the app or by calling 911 when driver first commented about her breast. When he was slowing down approaching stop sign why not try to get out then? Why not open windows and scream? Why not take her purse (women usually have something heavy in it) and whack him upside his head? When he slowed down at some point make an attempt to do something at least call police. In the 2 miles no attempt was made by woman to contact police, a friend, or family.  He is driving she is behind him doesnt that give her some leverage over him? Maybe the news outlet just did a quick story and left details out. Maybe she was so afraid she wasnt thinking straight. Not quite sure but definately need more info. His account was deactivated and so was hers. News outlet couldnt understand why she was deactivated. How do they know it all happened the way she said it did? They both need to be deactivated until the authorities know the truth. Why would she care if her account was deactivated? I would probably never get into an Uber ever again unless it was a female driver. 

    I am not saying this driver is innocent. Not saying woman is lying. There are some things that just dont add up. Obviously if this did happen driver should be deactivated permanently and should go to jail. If woman is lying or aggagerating then she should be deactivated permanently and brought up on charges. Alrhough there has been legitimate cases where drivers have assaulted woman its not unheard of that riders lie and exaggerate things about the drivers. Hopefully the truth comes out. 


    Please read previous thread. This isnt Bristol Pa but Bristol MA which is not near Philadelphia. 

  • If you are administering Narcan the person administering cannot OD on it. It blocks the receptors in brain for people who overdosed on opioids. The drug that is dangerous and you can overdose on is Fentanyl and Carfentanil. There were reports that a police officer overdosed brushing powder off himself from a suspect, someone touched it on a shopping cart, and a paramedic overdosed. These were found to be untrue. You have to ingest it, swallow, smoke, or inhale it. Of course you would want to protect yourself for mutiple reasons. If you were to carry Narcan and you did need to administer it make sure before you touch anyone to have gloves on. Discard gloves in a bag then in a trash container. Immediately after removing and discarding gloves wash your hands with warm soapy water using friction for 20 secs. Make sure you get your nails and in between your fingers. 

    Since hand washing came into the pic for this post just thought I would share.

     As dumb as that may sound and some may say "we know how to wash our hands" since driving for Uber Ì've used more public restrooms in past 18 mths than my entire life. Definately not a fan of them but not much of a choice when out on the road. I see people not use soap & just rinse hands, squirt a drop of soap rub hands together for 2 secs rinse and their done, and my personal favorite (NOT) not wash their hands at all. I could spend a few hours posting on this one topic. I'll be short WTH are they thinking? They have done absolutely nothing to sanitize their hands. You walk in bathroom you touch handles, locks, doors, the faucet etc.  Multiple people just touched after using the toilet why woukd you not wash your hands correctly? Absolutely disgusting.  FYI After you use bathroom wash your hands in warm soapy water using friction for 20 secs, rinse with hands pointed downward, dry with papertowels (best to use) even over the hot dryers especially the newer ones you stick your hands down in. After you dry them thouroughly take a paper towel to shut spigot off. Use a paper towel to open door because trust me SOME PEOPLE DONT WASH AT ALL, SOME INCORRECTLY, AND SOME FOR 5 SECS.  After you have washed correctly and you dont use a paper towel to turn off spigot and open door you wasted your time its like you never even washed your hands. Sorry about the hand washing lesson but i've seen some pretty nasty people  and bathrooms. What is common sense and normal to some of us isnt always common sense and normal to others. 

  • Sorry to hear about your friend. It is awful what some of these people go through. Its very difficult for them to get off the drugs and stay off. Some people have mental health issues and self medicate hoping it will make them feel better. Mental health in the US is absolutely awful. There are not enough docs, appoinments take forever. There is no where for these people to turn to. 

  • Check around where you live. There are some cities who offer free with training. Sorry to hear about your friend. Yes some did get addict as docs handed it out like candy. Also prescribed in pill mills just to make a buck. Then on the other hand people do need the pain meds for chronic pain who dont abuse them. Now their meds are being taken away from them and they have no where to turn to. Many are commiting suicide rather than live with the pain. Most of the overdoses are on street drugs. Our government needs to stop the drugs from coming in to our country. Anyone caught dealing drugs needs to go away for a long time. Clean up the streets, get rid of the suppliers and dealers. 

  • I agree. Dont like being put in this position. It's not fare that people who need medicine everyday cant get it. People who have Cancer cant get certain drugs they need because they are thousands and thousands of dollars. Then you have people on drugs who are Narcaned 2 or 3x in a few weeks. I am so torn between understanding a drug addict and being pissed they continue to do drugs. Its a disease or is it really? Just torn about the whole thing. What I do know is its someones child, mother, brother  sister, wife, husband whatever. Would I want someone to help my family member? Of course. Maybe this would be the time they do get clean? Who knows. Its not place to judge anyone. If I can prevent someone from dying I am going to do it. No way can I watch someone die and just stand there and not do anything. I have been there one too many times watching people dying from cancer, illnesses, and old age. Things I couldnt do a damn thing about because it was inevitable. People that I couldnt help other than keep them comfortable and hold their hand until their last breath. Hug there family members who were inconsolable,  say I am sorry, and bag the body to go to the morgue. So if I can do CPR or squirt nose spray up a persons nose to prevent them from dying thats what I am going to do. 

  • It was the 1st time someone puked. I only drove 4 days out of month.  The inside just looked wet on the door. Didnt even resemble puke. Although the outside was messy nothing a car wash couldn't fix. I really didnt think Uber would do much considering most of it went outside the car. I guess looking back I could've brought up that i lost bonus because of it.

    The 3 times anyone that has thrown up in my car it has been contained for the most part. Friends with those people help me clean up it took 10 min. They have been helpful and nice and will tip. I just dont have the heart to report it. Thats a lot of money to be taken out of their account.  If rider pukes and its all down my seats and in my carpet then I would report it.  All 3 incidents were easy clean up mostly on outside. Just dont feel right charging someon 200.00 for quick easy clean up.

  • I did drive on New Years Eve.  6.5 hrs. 231.00 after gas and taxes. If it wasnt for half my rides being surged, cash tips, and quest it would have not been worth it. Most of my rides were short fares under 10.00. Thankfully areas I drive in were surged most of the night.

  • Yes its Ubers game to get you to take ALL request and stay on road longer. I have capability to drive Uber XL but I also drive Uber X ( not enough XL requests)which then makes me available for express pool and pool. The last 2 options are not worth it as my gas mileage is awful. New Years Eve Uber offered $20.00 for 6 rides and $60 for 12 rides between 10pm and 2am. I was lucky and made over 12 rides with only 1 pool ride. During the week Uber post 7 (I think) different quest/promotions ex. 30 rides 15.00, 40 rides 20.00. The money that is paid out is pd. by Uber not the rider. If driver is tired but only 2 rides left to hit bonus of course they will stay out to complete quest. So yes its like a game but not a fun game most of the time. This year I had many riders who made me wait 2/3 min before they headed out to my car. I had 2 riders I cancelled as i waited almost 10 min the other one 7 min. Any rider who us not ready when we pull up is rude, inconsiderate, and cost us money. Yes, there are things that happen as your ready to walk out but have the decency to at least notify your driver. Most people dont even apologize. If you make driver wait you should definately be tipping that driver. This is one of the reasons your ratings fall. Making the driver wait. I am not necessarily directing the wait issue to you personally. Just hoping to educate riders if they are reading this. 

    Last year had a rider puke in my car New Years Eve (no didnt report it) the husband cleaned the inside door which wasnt bad at all. Most of the mess was outside on door and quarter panel. He did hand me 20.00 to wash outside which is what I spent that day to wash it. It was enough of a mess to take me off the road because time would've ran out or my doors and locks would've froze.   I was 1 trip off of hitting my quest of 65.00. 


  • I agree on both statements. Have been trying to find a way to get it for free here in Philly. I just seen something a few days ago that you can get it for free. Going to look into it. If you dont mind putting what city your in and would like me to see if you can get it free I would be happy to look into it for you.

  • Of course. They never give you anything for nothing. There is always a catch. Usually to keep you the road longer accepting crappy rides. They probably have better Promotions for drivers that take all rides. I do not. So the big question to accept pool or not? Only if it's my last 2 rides to hit 12. Otherwise they can keep their money. Pool and express pool so not worth the aggravation unless there is a big surge attached or consecutive ride bonus. Last week caught both surge, consecutive ride bonus and 3 very nice people. One actually tipped a few bucks. Two were express and were actually out there waiting in right spot. Have a Happy New Year RedAnt. Be careful, be safe if you drive tonight.

  • No it's not our responsibility you are 100% correct. It shouldn't have to be anyone's responsibility if a drug user continues to use drugs and doesn't at least try to get help. There are users out there that get Narcaned multiple times and continue to get high. Although I personally feel if their is something I can do to help  Knowing that I am covered under Good Samaritan Laws I would at least have to try to attempt to save someone. If it takes Rescue 3 min or more which most likely it will to get to their location I would squirt some nose spray or try CPR to save the person. I couldnt live with myself if someone died in the back of my car when I could've possibly saved them. That's just me I don't expect everyone to feel the way I do. Trust me sometimes I just react and dont think what can happen.  Just hope for the best outcome for all involved. One day it may just bite me in the ass.:) Everybody has their reasons why they do or don't do something and I understand and  its not for me to judge. Trained or untrained it's still makes you nervous and somewhat afraid when you are dealing with people's lives. There is a difference on practicing on a mannequin or reading how to do it in a book:) Trust me either way it's hard and frightening. 1st time I had to do CPR at home on my younger brother all my training went out the window until I got it together.  Much easier in a hospital with docs and nurses around to help. Outside whole other story. If I am that person's last chance or they die, I'll  take the risk. Lets be real here though I drive for Uber and student loan debt (not done school yet). Sue me if  there is nothing they are going to get other than a 14 yr old SUV and they are welcome to take car pymts over on my other car. House not in my name:)  I wasn't posting to judge or give anyone a hard time especially if they were not comfortable doing it. Just had a situation come up and was just wondering what people would do:)

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     1 month ago in  What's a typical passenger rating for Uber? Is 4.50 good?

    In the past 2 weeks I've had 3 ride request with the following ratings 2 were Uber X one was pool. 4.30, 4.32, and 4.39. I declined all 3 as In was not taking a chance with ratings that low. Would love to know what they have done to get their rating that low.

  • Just got a notice for another promotion New Years Eve 10pm to 4am 12 rides $60.00. That's better:)

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     1 month ago in  Any Drivers out there driving New Years Eve?

    Happy New Year to all. For all the drivers who are  driving New Years Eve. Stay safe. Be careful. Hope your night is a happy, non vomit, successful night with lots of big tips:) We can only hope. 

  • Usually have to do 40 trips in a week for $20.00. They took away all Promotion bonuses for Christmas week except for a few consecutive trip bonuses in Center City. This is for Philadelphia. If you do 12 trips do you get $40? Doubtful but just thought I would ask.  Any drivers from other cities get better Promotions for New Years Eve?

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     1 month ago in  The "new" surge

    Few weeks ago my daughter called me to a ride. Her and her friends were out in the city. A non surged XL ride would've been approx. $50/60 total. It was surged when she called Uber wanted 121.00 which seemed ridiculous.  I checked driver app that said area was surged 10.00 so ride should've been $60/70. So why 121.00? I have no idea. Is Uber telling us it's 10.00 surge and charging rider more and keeping it? Who knows. Would love to find out. 

Featured Answers by momof4

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     6 months ago in  Extra passengers

    This happened to me quite a few times. This particular night  I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5  blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so  I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.

  • I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the  little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight.  She was out right rude and bossy. 

    The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car  order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night.  No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories. 

  • This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing  when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around.  My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey  or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately. 

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     5 months ago in  Can you select the gender of the operator?

    I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them  some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house. 

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     1 month ago in  Does Uber charge a fee for scheduled rides?

    Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.