RIDEGURU
Monica Castleberry (momof4)
Ride Expert from Philadelphia PA
Mom & Nursing Student by day Ride Share Driver by night always on the go
8198 Rider DriverActivity
Posts by momof4
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Uber's Secret "Project Luigi". Just another way to put the screws to the drivers.
Uber has 180 of Change, Uber Pro. Lyft in some markets added the long pick up fee for drivers. Then … -
Lyft finally got some B@!!$! They made a positive decision on their own without waiting on Uber to do it.
WTG Lyft! I always call these companies out for their BS however they have made a positive decision for the … -
Lyft finally does something right! About damn time.
Its about damn time! We have been complaining about this for months. Although it helped drivers it screwed up with … -
Is Uber's Customer Service Reps causing drivers to lose out on tips? You be the judge.
Or is Ubers app? Or both??? My son & his gf went out Friday night to his Christmas party & … -
Uber drivers seeing Surge Amt. on their maps but what is Uber really charging the rider? Where is all that money going? I can tell you.
I've seen this on 2 other occassions when my kids call me for a ride. This all started back in … -
Hope drivers dont fall for this! Drivers will end up working for free. Is there anything this company wont do to screw over drivers???
Just another way to not pay drivers. The interest will be so high drivers will be driving for weeks to … -
Uber wins small Victory in CA rape suit. What do you think?
I dont agree with Uber very often. They usually are at fault. However in this case it was not their … -
Didn't Uber say they were deactivating riders with low ratings?
I know Uber said they were giving riders time and suggestions to improve their ratings. That had to be at … -
Is Uber serious? Uber Offering snacks now when logging off.
Went out to drive today. Logged on accepted a trip. Completed it. Logged off to run an errand. The app … -
More on the Axios interview with Evil CEO Dara K. This dude is a total jerk.
The only thing this man gets right in the interview is autonomous vehicles are a long way off. How much … -
Lyft wants you to give up "Car Ownership". Say goodbye to your car and rely on using Lyft to travel.
Lyft wants you to "give up car ownership". They will help you sell your car. They paired up with Carvana … -
AXIO on HBO interviews Dara K. on drivers wanting to unionize. Short video. What a joke.
See link to interview below. Dara definately dont want drivers to form a Union. This last statement from him is … -
Will Uber and Lyft ever stop fighting laws? How do they get away with ignoring laws? Is drivers ever going to make what they deserve?
Will Uber and Lyft ever pay the drivers what they deserve? Will driver rates increase? Why don't Uber & Lyft … -
Drivers don't forget Thanksgiving Eve is the busiest drinking night of the year!
If you are new to driving for Uber & Lyft or you never thought about it this is the best … -
Uber being Sued by 96,000 Drivers in NY. When will it end? When are they not being suec?
Many wonder why Uber isn't profitable. Lets forget about about self driving cars, flying taxi's, submarines, helicopters, low rider fares, … -
Too funny!! Angry Moms Road Rage Against Lyft Driver. I would say Unbelievable except in todays world.
I have to say she deserves Mom of the Year Award for 2019. Click on link. The video/article is pretty … -
Will never take a NY trip again. Ever! Few questions in comments if anyone knows the answers. Would appreciate it:)
I try to avoid NY trips. I can usually tell on Uber by the amount of time as its a … -
Car accident recently. Will my Insurance notify Uber or Lyft for any reason?
PA driver. On the way back from a trip both apps were off as PA drivers cannot pick up passengers … -
Uber and Lyft Ballot Initiative guarentees only $5.64 per hr. for drivers in CA. Total BS.
http://laborcenter.berkeley.edu/the-uber-lyft-ballot-initiative-guarantees-only-5-64-an-hour/ -
Lyft Pink Membership $19.99 per month. Offers 15% off, waived lost and found fees, and more. Is it worth it?
https://amp-usatoday-com.cdn.ampproject.org/v/s/amp.usatoday.com/amp/2484960001?amp_js_v=a2&_gsa=1&usqp=mq331AQCKAE%3D#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.usatoday.com%2Fstory%2Fmoney%2F2019%2F10%2F29%2Flyft-membership-plan-lyft-pink%2F2484960001%2F
Featured Answers by momof4
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This happened to me quite a few times. This particular night I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5 blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.
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I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight. She was out right rude and bossy.
The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night. No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories.
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This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around. My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately.
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I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house.
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Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.
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Uber and Lyft base fares on the longest route to riders destination (time & miles). Most Drivers take the shortest route. Driver is paid for the miles they drove & the amt. of time it took. I arrive at riders destination switch off GPS & go back to Uber or Lyft app. It will say 5 to 15 min until destination. I do the speed limit, I use WAZE app, my car doesn't fly, and its not an amphibious car. Passenger got charged for that 5 to 15 min even though it didnt take that long and they get charged for the miles I didnt travel. This is why drivers are complaining. Uber and Lyft are making a few dollars less than us or the same amount. Nothing we can do as we agreed to be pd per mile and time. Upfront pricing scam. What sucks is riders think we are getting 75%/80% of the fare so they may not be tipping for that reason. Especially on long trips that are 50.00 to 150.00. I am driving for Uber as I text this. When I have some free time later today I will post some screen shots so passengers can see whats going on. O will also screen shot my next trip that says we have X amt of time until destination when we are all ready there.
Thank you. Have some info but rather not go back and forth in forum. I just created this enail. If you do email Ill give you my real email address:) Can you email? If so email me [email protected].
Are you on FB Goodideasll?
Dont have much time to read now. When I was reading she was one of my favorite authors. Did you just stsrt driving or have you been driving?
I completed but didnt get certificate
Here is the cause of "whats my name". Parents only trying to help others but really made it bad for drivers.
Hopefully app pops up in your area at some point. Have a great time.
I dont take requests more than 7 min. away. If it is a 45+ min long ride I will. I prefer the 20 min long pick up fee as I will get between $9/$10 just to get to pick up. That $10 usually pays for my gas for the trip. I was on DF to Philly Airport today. Got a long pick up with 45+ min knew it would be to AP at that time of morning. Had an appt down near there. Why not go on riders gas and make a few $. I usually get tipped on AP rides also.
I usually will take 15 to 20 min long pick up. $5 to $10. Anything under 15 min is .50 to 2.00. I dont take these long pick ups unless 45+ otherwise I could end up taking rider 2 min down the road. Not worth it. I can usually tell where my rider is headed depending on where I am. Took months of research, trial and error. Most of my rides are 45+ min. The only ones I hate is to NY unless its between 1130pm and 4am. Otherwise traffic is awful and I end up taking too much time going or headed back or both. I cant pick up until I hit NJ but if theres traffic I want no parts of picking up just want to get the hell out of there:) Get back to where I want to be. Some trips to NY are good because certain business riders know we hate them and dont make mych money in traffic. They usually tip well but not always. Still lots of cheap asses with expense accounts. Never do I take lyft pick ups past 5 min because lyft ruders always go short distance. I only take long trips on Lyft.
Hope you find one near you. Good Luck. Dont think I'll get many answers on this . Would love to hear some feedback from riders to see what they say. I know what the answer is but I am trying to be positive. You striking Wednesday? If thats what you want to call it. Ill rephrase. Are you protesting on May 8th? I came across a video on You Tube I would love for you to watch it and hear what this guy has to say. He is reading an article by rideshare united. Then he goes off article throws in his .2 and says drivers in LAX AP and Airports around the US do not park your vehicles in rideshare lots, I hate to see your vehicle damaged. I commented but never said I was driving he throws up.a reply and says there will be cancellations and other things are planned. Do we live back in 70's/80's where Unions strong armed workers who broke picket lines? How does that make drivers look if they are going to mess with other drivers cars. This isnt a real strike its a 24 hr protest. Would love to know who this guy is. He dont sound like a driver. His name is James Kauffman, World News Report Today, Video name, Uber/Lyft - Strike May 8th. Would love to hear your opinion. My comments are 2nd from last. I guess he thought I was complaining and going to drive. I just said dont think its going to be real effective, Wednesday not the best day, and not long enough. Then I got the threat about cancels and other things planned:) Big Frank hasnt commented in awhile. I miss his comments. Lol
I heard about some cities are at 4.00 thats awful. Yes, it would not kill Uber or Lyft to charge rider an extra 1.00 or 2.00 only cheapasses wouldnt understand. We will be standing on iff ramps, WaWa's and gas stations with signs saying "I'll work for gas". Lol One of the ride share You Tubers put this up. Unfortunately it must of just got out as its not in every city and right now its just BP Gas Stations. IT's LEGIT! You get .20/.30 off each gallon just for signing up. You get cash back for putting gas in your car, money off for referrals, and cash back on referrals (you can cash out on pay pal or receive gift cards). You can share your code with anyone. Obviously this is awesome for Drivers. Dont understand why more gas stations, car washes, Jiffy Lubes etc... dont offer $ off for Drivers. Some of these places could make a killing for a few $ off. You can use it on groceries and food also. 🤑🤑🤑
They are adding new cities all the time. If its not near you yet check every few days. We didnt have any 2 weeks ago . They just added PA. So far all I see are BP Gas Stations but you have to check your area. At this point Ill take anything I can get. 3.00 to 3.35 (Just seen a 3.35 station). $2.68 in PA with app $2.48 in NJ. NJ is usually .25 to .35 lower than PA but they just taxed it again there. 🤑🤑🤑
States I know definately has it is PA, NJ, OH.
SIGN UP WITH MY CODE - MYKUPP
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Hey GoodIdeas, btw my name is Monica:) I have a video I would like to share with you. Going to try and put link here but my tech schills are little to none:)
http://www.youtube.com/c/RideshareDriverDustin
Was able to copy and paste the channel on YouTube but dont know how to put link up for the specific video.
Name of Video - Uber Rider Tries To SCAM Me For A Free Ride.
He does some really good videos. He isnt annoying, not always negative, and actually drives. I think you will appreciate and laugh at this video (parody)
Hope you enjoy.
The family had good intentions to try to help others .Unfortunately not thinking about the driver. No one ever does. Of course they are devistated and are only trying to help others. Very understandable. This is where Uber and Lyft should step in to make it clear on procedure. Let people know the driver cant give name first. It is in driver and rider TOS but who reads that:) I know I didnt, big mistake. I made every rookie mistake out there. You live and learn. Thankfully I learned:) I had an issue the other night on Lyft with them adding a rider while I still had a rider. Was totally unaware until that rider called me. I explained i was not driving anymore after I dropped off current rider as I had been on road for awhile. I cancelled now Lyft is trying not to pay me for the rider that I did take. It was a 53 min ride not sure of miles at the moment. Probably a 32.00 trip. I have all the screenshots of the trip and took screenshots at dropoff. I am fine with them not paying me for the 2 min .5 miles at end of trip (thats when I supposedly cancelled). The rest they better pay me for. Going to call if that dont work Ill go to hub. I am fairly new on Lyft. So I am not turning app off after I accept ride so they cant add on. Will turn back on after dropoff. When they add rides like that we see no name, no pic, no rider rating. I want no part of picking anyone up until I at the very least see name and rating (pics not always there). They say we can choose to decline but yet they add and we have to cancel. Happy that my post help. Sorry about the length of post but I always have a lot to say. 🙂 Be more than happy to help you if you need it. I met another rideshare driver who dont live far from me here on ride guru. He has given me the confidence to drive where I never of thought I would go. Given me great tips on where to drive. We work together testing new spots and doing research on when and where to drive. During the week we text and he listens to me complain. Lol Prior to meeting him I didnt know anyone in my area that drives. My family gets tired of my stories:). Sometimes just need to vent or I may want his opinion on a ride. On day he drives I dont feel so alone out there. Lol Sometimes we end up at same spot so we talk til we get a ride. Its a lonely job. Nice to have a "partner"(sort of) that knows what its like to be an Uber driver. 🙂. Its not so lonely and boring at times. Happy to help anyway I can.
The only thing that protects the driver is knowing the person they picked up is the right person. If a driver pulls up and rider says "say my name" the driver says "Mike" rider says "yes thats me". We then take that person. The real Mike sees on his app that he was charged for an Uber that never showed. He then complains. Uber sends message "you picked up wrong rider" we took your fare. You just made $0 wasted time, gas, and missed other trips.
I say their name first they say yes thats me. As I pull away with a serial killer in my car (not really my rider he holds a gun to my head and throws my phone out the window. Takes me to a desserted area and chops me into little pieces and feeds me to the sharks. Uber sends cops to the account holders house he knows nothing because it wasnt him in my Uber. But my dumbass went with the rider saying "say my name" I didnt follow procedure. So now I am fish food and killer is free to do it again. Yes far fetched to a point. No sharks in my area. Drivers only have a riders name to somewhat protect us. Riders have our name, pic, license plate, color, make, model of our car. They can also see when we pull up. It also protects rider from someone highjacking their Uber it happens. Now its bad enough we only have their name but Lyft especially lets riders use fake names D!#@Sw@//0wer, cindarella, badass, killer, etc... We all know Lyft and Uber dont care if we are chopped up and served to the sharks but our families do.
If rider checked that everything matches whats in their app then say "hi I am Queen Bee" we can say say yes Queen Bee i am your driver Monica. We are all happy, we can get Queen Bee home safe and sound and we can go do this all over again with the next rider named Douchebag.
Dont mean to poke fun or make light of what happened to that young woman but want to get home safe to our families also. We cant carry weapons. Riders can carry whatever they want who will stop them, who will know, and even after they chop us in little pieces and the sharks digest the pieces. Uber or Lyft will not deactivate them. Uber and Lyft want their business. Not trying to be a smartass but as ridiculous as this post sounds its true. So riders please look at your app. We actually have profiles, notes, and badges you can look at also. You can tell our personalities and if we are jerks or nice by looking at notes and badges. Please dont make us "say your name first". Just makes for a miserable ride, less than 5 stars for both, and some drivers may cancel and leave you there. Thanks for asking this questions it may help other riders.
Ippei to the rescue!
Awe so sweet. Thank you. I am the lucky one though best 4 kids I could ask for:) Although 3 are adults. 😊
I've always said a rider can set the mood for a shift. When people complain or rate us low its hard not to take it personally. Especially when you try hard like you said when there are truly crappy drivers out there and these people couldve got stuck with them. I just got a 4 star probably from my drunks last night as i got tipped from rest of my trips. Just idiots csnt please everybody no matter how you try. Hope you next shift it a better one with nice riders and big tips. Stay safe🙂
UBER NEEDS TO GET THIS CODE GOING IN ALL MARKETS!!! This "say my name" crap has got to go. Maybe all us drivers should post on FB like that girl did and spread our word that "say my name" isnt correct and your driver WILL NOT SAY YOUR NAME 1ST. I may just look into finding out where that campaign originated (shouldnt be hard) comment on it. It is the girl who was killed friends. None of their FB's are private because we live in a safe world. Thats my mission for the week. Start a campaign "drivers will not say your name 1st".
Had a drunk husband and wife last night. I am the only car out there in parking lot. They walk up wife says "whats your name"? I said if you could please give me your name Ill be happy to tell you mine. Of course in her slurred, belligerent tone says "what do you mean"? So of course I explain why. So husbands gives up his name and tells her to be quiet. Before they get in I asked if they checked my plate? They both look at me like i have 2 heads. I then tell thrm to look at the phone does everything match? Both stand there no clue what I am talking about. She gets in my car "now tell me what your rules are"? Again husband tells her to shut up. So of course I explain not my rules but Ubers TOS. Then I explain how they shouldve checked the app for my info. Not giving my name 1st is for my protection and so no one steals your Uber. Then I listen to how they are going to pay sitter 100.00 cause she keeps kids safe. I drove your drunk, annoying, ignorant asses home. All i got was aggravation. I have only kicked 1 family out of my car for trying to fit 4 kids no seats and 2 big ass adults out of my car. I refused 5 other riders with no safety seat. It's now to the point that I have had it with some of these idiots. I am going to just cancel or throw them out. Their 12.60 is nothing compared to my daytime business rides. At least they tip and dont givrd me a hard time. I only drive drunks 4 hrs on Saturday nights anymore. The rest of the time are mostly families or business people. If the money wasnt so good i wouldnt be driving drunks at all. What really makes me laugh I am a 53 yr old female if I could over power her and her husband that would be pretty sad. Why would they need to give me a hard time over not saying the name? Also find me an Uber story that a woman killed, raped, or beat a passenger. These people are so ridiculous . Waiting for my 1 star. Uber is getting a report on them. Not that it matters but want no chance being matched with them again. I understand the girl who was killed had friends that wanted to do something but "say my name" is all wrong. They shouldve checked with a decent driver, you tubber, rideshare forum, something. They think that a campaign on FB was a good idea without even contacting Uber or anyone so wrong. Young people think anything they see on social media is correct and true. If they make it up we should have to follow because the are self entitled college students who think the world should chsnge for them. So frustrating
I had a situation tonight with the "say my name thing" . I didnt give passenger an attitude. I just explained I would give her my name once she gave me hers. When she got in the car with her husband (who told her to be quiet). She demanded I explain "my rules". Of course I explained they were not my rules, its in Ubers TOS, its for my safety, the passengers safety, and they should be checking plate, color, make, model, and my pic is in the app. Husband kept trying to talk to her all the while agreeing with me. I did apologize even though I wasnt rude but I hate getting 1 star. My rating on Uber is a 4.95 and a 5 0 in Lyft. Although my ratings can take the hit I dont like it. I didnt like apologizing either as nothing was my fault. Sometimes we just need to be overly nice or apologize to keep the peace. Sometimes nothing you do works and they still complain. So if I get anything lower than 5 stars I know who is to blame. Did I mention they were both trashed? Drunk riders should be banned from rating us. Lol You did what you could just move on thankfully not all riders are obnoxious. Try not to let it bother you. I got so mad one night after rider gave false report I ended my night. Those types of riders are not worth the aggravation. It sucks that one rider can ruin your day.
Very happy this mom got in trouble. No one under the age of 18 is supposed to take an Uber or Lyft without an adult. This was a 5 yr old child. Where was her head? Obviously up her a##. What would make you think that putting your 5 yr old in a strangers car by themselve is a smart idea? She should be made to take parenting classes with a course in common sense. This is so wrong on so many levels. What an irresponsible mom. SMDH. I really cannot believe she did this. The utter stupidity amazes me. I am actually at a loss for words. If you read anything else I've posted you know I have plenty to say and never at a loss for words:) I cant believe a mom is this stupid and irresponsible with her child's life. This is just sad. Props to the Lyft driver. He did the right thing.