RIDEGURU
Monica Castleberry (momof4)
Ride Expert from Philadelphia PA
Mom & Nursing Student by day Ride Share Driver by night always on the go
8198 Rider DriverActivity
Posts by momof4
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Uber's Secret "Project Luigi". Just another way to put the screws to the drivers.
Uber has 180 of Change, Uber Pro. Lyft in some markets added the long pick up fee for drivers. Then … -
Lyft finally got some B@!!$! They made a positive decision on their own without waiting on Uber to do it.
WTG Lyft! I always call these companies out for their BS however they have made a positive decision for the … -
Lyft finally does something right! About damn time.
Its about damn time! We have been complaining about this for months. Although it helped drivers it screwed up with … -
Is Uber's Customer Service Reps causing drivers to lose out on tips? You be the judge.
Or is Ubers app? Or both??? My son & his gf went out Friday night to his Christmas party & … -
Uber drivers seeing Surge Amt. on their maps but what is Uber really charging the rider? Where is all that money going? I can tell you.
I've seen this on 2 other occassions when my kids call me for a ride. This all started back in … -
Hope drivers dont fall for this! Drivers will end up working for free. Is there anything this company wont do to screw over drivers???
Just another way to not pay drivers. The interest will be so high drivers will be driving for weeks to … -
Uber wins small Victory in CA rape suit. What do you think?
I dont agree with Uber very often. They usually are at fault. However in this case it was not their … -
Didn't Uber say they were deactivating riders with low ratings?
I know Uber said they were giving riders time and suggestions to improve their ratings. That had to be at … -
Is Uber serious? Uber Offering snacks now when logging off.
Went out to drive today. Logged on accepted a trip. Completed it. Logged off to run an errand. The app … -
More on the Axios interview with Evil CEO Dara K. This dude is a total jerk.
The only thing this man gets right in the interview is autonomous vehicles are a long way off. How much … -
Lyft wants you to give up "Car Ownership". Say goodbye to your car and rely on using Lyft to travel.
Lyft wants you to "give up car ownership". They will help you sell your car. They paired up with Carvana … -
AXIO on HBO interviews Dara K. on drivers wanting to unionize. Short video. What a joke.
See link to interview below. Dara definately dont want drivers to form a Union. This last statement from him is … -
Will Uber and Lyft ever stop fighting laws? How do they get away with ignoring laws? Is drivers ever going to make what they deserve?
Will Uber and Lyft ever pay the drivers what they deserve? Will driver rates increase? Why don't Uber & Lyft … -
Drivers don't forget Thanksgiving Eve is the busiest drinking night of the year!
If you are new to driving for Uber & Lyft or you never thought about it this is the best … -
Uber being Sued by 96,000 Drivers in NY. When will it end? When are they not being suec?
Many wonder why Uber isn't profitable. Lets forget about about self driving cars, flying taxi's, submarines, helicopters, low rider fares, … -
Too funny!! Angry Moms Road Rage Against Lyft Driver. I would say Unbelievable except in todays world.
I have to say she deserves Mom of the Year Award for 2019. Click on link. The video/article is pretty … -
Will never take a NY trip again. Ever! Few questions in comments if anyone knows the answers. Would appreciate it:)
I try to avoid NY trips. I can usually tell on Uber by the amount of time as its a … -
Car accident recently. Will my Insurance notify Uber or Lyft for any reason?
PA driver. On the way back from a trip both apps were off as PA drivers cannot pick up passengers … -
Uber and Lyft Ballot Initiative guarentees only $5.64 per hr. for drivers in CA. Total BS.
http://laborcenter.berkeley.edu/the-uber-lyft-ballot-initiative-guarantees-only-5-64-an-hour/ -
Lyft Pink Membership $19.99 per month. Offers 15% off, waived lost and found fees, and more. Is it worth it?
https://amp-usatoday-com.cdn.ampproject.org/v/s/amp.usatoday.com/amp/2484960001?amp_js_v=a2&_gsa=1&usqp=mq331AQCKAE%3D#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.usatoday.com%2Fstory%2Fmoney%2F2019%2F10%2F29%2Flyft-membership-plan-lyft-pink%2F2484960001%2F
Featured Answers by momof4
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This happened to me quite a few times. This particular night I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5 blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.
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I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight. She was out right rude and bossy.
The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night. No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories.
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This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around. My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately.
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I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house.
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Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.
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Uber and Lyft base fares on the longest route to riders destination (time & miles). Most Drivers take the shortest route. Driver is paid for the miles they drove & the amt. of time it took. I arrive at riders destination switch off GPS & go back to Uber or Lyft app. It will say 5 to 15 min until destination. I do the speed limit, I use WAZE app, my car doesn't fly, and its not an amphibious car. Passenger got charged for that 5 to 15 min even though it didnt take that long and they get charged for the miles I didnt travel. This is why drivers are complaining. Uber and Lyft are making a few dollars less than us or the same amount. Nothing we can do as we agreed to be pd per mile and time. Upfront pricing scam. What sucks is riders think we are getting 75%/80% of the fare so they may not be tipping for that reason. Especially on long trips that are 50.00 to 150.00. I am driving for Uber as I text this. When I have some free time later today I will post some screen shots so passengers can see whats going on. O will also screen shot my next trip that says we have X amt of time until destination when we are all ready there.
Not sure. It's supposed to be out in Fl as a trial and will eventually hit all markets. As to why it happened to me in my area no one seems to know. No one else I know of had this issue in my area. Uber CS couldnt tell me, they didnt even know there was a code.
Thanks RedAnt . I made it more clear about the destination after we start trip. They give us (at least in Philly and NJ)the correct address but take the numbers out once trip is complete. That sucks they give you wrong address on pick up. On occassion in apartment complexes, colleges, malls the addresses are not spot on. I ordered an Uber for my daughter tonight. Last time I used app was Oct. for my daughter in law. Even though I put exact address in and resturant name a map came up and ask me to pin it. I had a hard time as the map was basically blank. I called driver she said it came up as Spice Rack. That is the place next door to the resturant. That was my fault but as I said it was hard to pin it on a blank map. Maybe thats why your addresses are off. I originally did put correct address in but it changed when I tried to pin it. Dont know why Uber needs to mess with app when there wasnt a problem.
Thank you Goodideasll. I am female:)
It will be interesting. It will be somewhat of a hassle I am sure. Anything to take this "say my name" away. Do they realize some maniac could sit in a bar hear people talking using each others name, hear they are ordering an Uber pull up and actually give correct name. Yes far fetched but possible. The best way is to follow TOS in rider app. Actually read the the TOS. Them a tually do what it says. Common sense is lacking these days.
"Say my name" campaign isnt going to fly with drivers. How about we Start a campaign called "Read TOS before requesting 1st ride, be responsible"
This is straight out of the TOS in the rider app. This "say my name" campaign was started by the girl who was murdered friend. I get they want to do something but "say my name" not the answer. She is not a driver and most of these young people never even glanced at TOS. They just want to get where they are going quickly. I dont want to make light of this young womans death. It is awful. I feel for her family and friends. You cant just decide you are going to change a companys policy or make the drivers more unsafe. IF RIDERS CHECK THE LICENSE PLATE, MAKE, MODEL, COLOR, DRIVER PIC there should be no issues. I really hate to say this but it could've been avoided had she checked this info. She wasnt forced into car, there was a group of males standing outside near her. Where were her friends? Females out there try taking Uber with a friend if you cant call a friend, send your trip info. 911 is available in your app.
Screenshot from Riders TOS
There is quite a few ways to verify the driver. License plate, color, make, model, license plate, our picture. Your app shows us pulling up. How can you say there is no way to identify driver?
That screen shot is directly from driver app. Note the last sentence "driver will ask for your name".
The rider after checking that car matches what they have in their app is then supposed to guve driver their name and then driver is suppose to give their name. Then driver will check destination is correct. Riders have enough info on us including a pic. We have nothing but a name. As much as they want to be safe so do we. There is nothing to protect us just a name.
After a driver accepts the ride the rider is sent our Name, picture, color, make, and model, license plate number. They can also watch us on their app driving to them and when we pull up. As a rider its your responsibilty to check those things. Then when e everything matches its safe to enter. When I pull up I ask the rider their name, if it matches what I have I will then give my name and verify destination. Riders have enough info on us to keep them safe. Drivers have nothing but a first name on that rider, pick up address, and destination. Drivers are taking a big risk when riders get in our car. Although not the best check we have a background check riders do not. I am a female driver chances of me kidnapping or hurting a rider are slim. There are no stories out there about female drivers kidnapping, injuring, or killing a rider. We at least need to be able to ask their name first as we have nothing else to protect us.
Its Lyft they dont need to use their real name on there.
RedAnt do you have the codes in your market yet? I agree with you about the drunk ones, will be entertaining. Some cant put their correct home address in:)
It all started over a young girl just hopping in a car without making sure sbe was getting into the right car. She just hopped in a black car the guy then locked the car took her somewhere and stabbed her to death. Very sad story. Unfoftunately young people especially when drunk just jump in a car that pulls up. There are safety features such as checking make, model, color, and license plate. Most people check none of that. People also try to say they we took the wrong rider. Sometimes drivers do grab the wrong rider when neither are paying attention. Its not a bad idea for them to start using the code as long as it works correctly. In this situation the code wasnt supposed to be on my market yet. I knew about through ride share sites, you tube videos. The rider knew nothing and when I sent the code it never went to her phone. We tried it a few times. Thankfully at end of trip i was able to start trip, end trip, and get paid. The people were understanding but annoyed with Uber not me:) Other riders may have gotten annoyed with me as they cant rate Uber. When I called customer service they were cluless had no idea what I was talking about and had no clue this was even a thing. I then sent message but the answer was even worse than what I got with CS on the phone. I did send another message to Uber asking them to give my message to someone who could understand it. It took 2 weeks but they reached out today and ask for a screen shot which I was able to provide. So we will see what happens. Kind of crazy that CS knew nothing about the codes.
Had I been your driver no I wouldnt of been annoyed. As long as ypu ask politely it shouldnt be a problem. As soon as my rider says they are making a phone call (common sense) I automatically turn it down. There are many drivers pit there that dont know how to deal with the public. They have no idea what customer service means they feel.their car their rules. Although that may apply to many things turning down the radio shouldnt be a problem. Realize all drivers ate not like him. You got a rude one.
Uber gave Philadelphia drivers the destination mode back with no penalties. I made a whopping 20.77 by not using it (never really used it before).
Every rider we pick up is a safety issue. We dont know what these riders are capable of doing especially under the influence. Do Uber and Lyft cate about drivers safety? Absolutely not. Lyft especially lets riders use fake names on their profile. Every rider should have to have a pic on their profile that we can see. Sometimes it comes up on Lyft. Not that this helps much but better than what we get now. Uber and Lyft do not background check riders. I will not pick up any rider with a fake name or in another language. Few weeks ago got this request. Pinged me 3X over 20 minutes declined 3X. Idiot probably windering why its taking so long to have his request accepted. Its also probably a minor or a jerk.
This is a because of the girl from NJ getting killed in SC. It's not Uber or Lyft starting this. It's the girls friend. Drivers everywhere are pissed most refusing to give out their name first. I had 2 riders last weekend ask me my name. I told them to go to back of car and look at my plate. I then asked them to look at their app. Is your Uber showing up on the map at this location, what is the make and model of the car? They looked and answered. I then said whats your name they answered. I gave my name then and only then. I asked if 123 Sesame St was their destination they confirmed and off we went. The 2 rides were young 20 something women who didnt have a clue about anything I asked them. These people sign on order ride and jump in car that approaches them first. They never read TOS or looked at app after ordering. I've been educating riders since that girl passed away. Not my job but just want everyone to be safe. I cant tell you how many times riders have approached me thinking I am their Uber. When i ask their drivers name and car info I get Mike white ford focus. I am a female with black honda pilot. This is how uneducated about ride share, lazy, or drunk these riders are. No where in the app or online does it say we have to say our name first.
This is what happened to me last night while driving. No notice from Uber to driver or rider. Neither of us knew anything about it. It didnt work anyway. Thankfully rider wasnt mad at me. I couldnt start trip without Code but once at destination I was able to start and end it and get my fare. Customer Service had no idea about any of it. So rediculous again Uber makes drivers look like idiots.
Not passing judgment. I would even take care of or help someone after they had the abortion. I would pick them up at the clinic afterwards. Just not going to participate in getting it done. I've posted below to explain. Also what i dont understand is what the police are going to do or why they would get involved. Driver shouldn't of said what he said because of course he should keep his opinions, religions, and beliefs to himself. Was just saying we should not be forced to take a ride that we feel is unsafe or take a ride that is against our Religious beliefs as we have a right in this country of religious freedom. Yes abortion it legal, yes she has the rright to get one. I just dont want to participate. not asking anyone to side with me, not trying to convince anyone to share my beliefs or change their beliefs . Not asking if you are pro choice or pro life.
I did not post this to get into a discussion about abortion rights or what I believe in or anyone else believes in. It just so happened the article was about abortion. My point I was trying to make was we are independent contractors. We choose to run our business how we want to run it. Obviously there may be some consequences on some of your choices but that's on each individual driver. My car my rules start when I get the ping. Do i want that ride or not? If i choose to take it then that rider needs to be respectful, and not distructive or abusive. I respect and i am polite to every rider who steps into my car. Dont break anything, be respectful of me & my car, relax, make yourself comfortable. They are my my rules. I will do just about anything they ask as long as its not hurting anyone or breaking any laws. If your pet needs to be rushed to hospital jump in lets go. Rider sick and wants to go to hospital sure jump on in. Just so you are aware you should be calling rescue as they are trained if something happens to you on the way. I am friendly, caring, and empathetic. I will make you comfortable, try to accomodate if you need me to do something, but if you want to hurt someone, commit a crime, or get an abortion sorry cant help you. Its my religion and what I strongly believe in. I also wont pick you up if your rating is below a 4.5, you have a fake name in the app such as "dick swallower", yes got that onev3 weeks ago, feel you pose a threat, i feel unsafe.