RIDEGURU
Monica Castleberry (momof4)
Ride Expert from Philadelphia PA
Mom & Nursing Student by day Ride Share Driver by night always on the go
8198 Rider DriverActivity
Posts by momof4
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Uber's Secret "Project Luigi". Just another way to put the screws to the drivers.
Uber has 180 of Change, Uber Pro. Lyft in some markets added the long pick up fee for drivers. Then … -
Lyft finally got some B@!!$! They made a positive decision on their own without waiting on Uber to do it.
WTG Lyft! I always call these companies out for their BS however they have made a positive decision for the … -
Lyft finally does something right! About damn time.
Its about damn time! We have been complaining about this for months. Although it helped drivers it screwed up with … -
Is Uber's Customer Service Reps causing drivers to lose out on tips? You be the judge.
Or is Ubers app? Or both??? My son & his gf went out Friday night to his Christmas party & … -
Uber drivers seeing Surge Amt. on their maps but what is Uber really charging the rider? Where is all that money going? I can tell you.
I've seen this on 2 other occassions when my kids call me for a ride. This all started back in … -
Hope drivers dont fall for this! Drivers will end up working for free. Is there anything this company wont do to screw over drivers???
Just another way to not pay drivers. The interest will be so high drivers will be driving for weeks to … -
Uber wins small Victory in CA rape suit. What do you think?
I dont agree with Uber very often. They usually are at fault. However in this case it was not their … -
Didn't Uber say they were deactivating riders with low ratings?
I know Uber said they were giving riders time and suggestions to improve their ratings. That had to be at … -
Is Uber serious? Uber Offering snacks now when logging off.
Went out to drive today. Logged on accepted a trip. Completed it. Logged off to run an errand. The app … -
More on the Axios interview with Evil CEO Dara K. This dude is a total jerk.
The only thing this man gets right in the interview is autonomous vehicles are a long way off. How much … -
Lyft wants you to give up "Car Ownership". Say goodbye to your car and rely on using Lyft to travel.
Lyft wants you to "give up car ownership". They will help you sell your car. They paired up with Carvana … -
AXIO on HBO interviews Dara K. on drivers wanting to unionize. Short video. What a joke.
See link to interview below. Dara definately dont want drivers to form a Union. This last statement from him is … -
Will Uber and Lyft ever stop fighting laws? How do they get away with ignoring laws? Is drivers ever going to make what they deserve?
Will Uber and Lyft ever pay the drivers what they deserve? Will driver rates increase? Why don't Uber & Lyft … -
Drivers don't forget Thanksgiving Eve is the busiest drinking night of the year!
If you are new to driving for Uber & Lyft or you never thought about it this is the best … -
Uber being Sued by 96,000 Drivers in NY. When will it end? When are they not being suec?
Many wonder why Uber isn't profitable. Lets forget about about self driving cars, flying taxi's, submarines, helicopters, low rider fares, … -
Too funny!! Angry Moms Road Rage Against Lyft Driver. I would say Unbelievable except in todays world.
I have to say she deserves Mom of the Year Award for 2019. Click on link. The video/article is pretty … -
Will never take a NY trip again. Ever! Few questions in comments if anyone knows the answers. Would appreciate it:)
I try to avoid NY trips. I can usually tell on Uber by the amount of time as its a … -
Car accident recently. Will my Insurance notify Uber or Lyft for any reason?
PA driver. On the way back from a trip both apps were off as PA drivers cannot pick up passengers … -
Uber and Lyft Ballot Initiative guarentees only $5.64 per hr. for drivers in CA. Total BS.
http://laborcenter.berkeley.edu/the-uber-lyft-ballot-initiative-guarantees-only-5-64-an-hour/ -
Lyft Pink Membership $19.99 per month. Offers 15% off, waived lost and found fees, and more. Is it worth it?
https://amp-usatoday-com.cdn.ampproject.org/v/s/amp.usatoday.com/amp/2484960001?amp_js_v=a2&_gsa=1&usqp=mq331AQCKAE%3D#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.usatoday.com%2Fstory%2Fmoney%2F2019%2F10%2F29%2Flyft-membership-plan-lyft-pink%2F2484960001%2F
Featured Answers by momof4
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This happened to me quite a few times. This particular night I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5 blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.
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I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight. She was out right rude and bossy.
The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night. No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories.
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This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around. My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately.
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I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house.
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Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.
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Uber and Lyft base fares on the longest route to riders destination (time & miles). Most Drivers take the shortest route. Driver is paid for the miles they drove & the amt. of time it took. I arrive at riders destination switch off GPS & go back to Uber or Lyft app. It will say 5 to 15 min until destination. I do the speed limit, I use WAZE app, my car doesn't fly, and its not an amphibious car. Passenger got charged for that 5 to 15 min even though it didnt take that long and they get charged for the miles I didnt travel. This is why drivers are complaining. Uber and Lyft are making a few dollars less than us or the same amount. Nothing we can do as we agreed to be pd per mile and time. Upfront pricing scam. What sucks is riders think we are getting 75%/80% of the fare so they may not be tipping for that reason. Especially on long trips that are 50.00 to 150.00. I am driving for Uber as I text this. When I have some free time later today I will post some screen shots so passengers can see whats going on. O will also screen shot my next trip that says we have X amt of time until destination when we are all ready there.
What rideshare? Uber, Lyft? If its for Uber when you open the app box should say "where to" the spot where you enter your destination. On the far right side you will see a car & a clock click it. "Schedule a ride" will pop up date and time are at the bottom click on it and set it up. I am not sure how to d0o it for Lyft or any other rideshare.
Thanks RedANT for sharing your opinion. Like I said in my post I think drivers should know better. Yes sometimes it pays off but it seems I get more tips doing nothing extra. Not all but a few people that I really went out of my way for didnt tip a dime. It sometimes makes you not want to do anything other than going from point a to point b safely. One ride in particular really pissed me off. Picked 2 ladies up one really intoxicated the other was ok. Pick up in Philly drop off in NJ. Got on bridge around 1130pm and it started pouring buckets. If I was by myself I would've pulled over it was that bad. Got to house the intoxicated one was hard to wake up. Finally got her up friend gets her out and she falls in middle of street. Friend couldnt get her up. At this point I have 4 hrs left to drive I didnt want to get soaked. Finally I felt bad so I get out & help get her up. Helped friend get her up 8 steps to front door. Heard dog barking & heading towards door. That was my cue to go. Wanted no part of getting bit by a dog. Not a thank you and of course not a tip. I was also soaking wet. Thats not part of our job to be picking drunk people up out of the street but it is basic human decency. Just sucks that some people just dont care. Thanks again.
I will probably starting after Thanksgiving.
Story of a specific rider/driver from the weekend that made me want to here other drivers opinions. Accepted a request Sunday thankfully in daylight. Headed to pick up off a road with many big businesses, trucking companies, wharehouses, etc. Address are difficult as they dont always have a clear address. I pull up to 2 driveways next to each other no clear address. Follow GPS ride around 1 huge lot with tractor trailers no one around so head to next driveway. Road wasnt paved, potholes some may be considered sinkholes lol. There were muddy puddles everywhere, some unavoidable. Had just washed car, shined tires & rims, and used expensive product to shine trim. Get to riders who just drove from CA in their tractor trailer they own. They did apologize for pick up location, how difficult it was to find (surprised I was able to find them so quickly) and the condition of the road. Told me how last 2 drivers who couldnt find them and the drivers cancelled. They probably seen the road and said hell no. Dont understand why they couldnt of called since they knew it was difficult or better yet walked a little closer to main road (saved me some time). If he had pulled up to this location in his fleet of nice cars and SUV's he would've cancelled rather than drive this road. We get to main road when dad says I forgot something so back I went. At this point Uber driver or not they should've tipped. The son told me how he was driver in NY with a fleet of 5 SUV's and black cars. Continued to brag about how much these SUV's and cars cost and how much money he makes on them with Uber. He explained how 1 trip from NY to PA in the snow made him 1,547.00. In between stories about how much money he made he wanted to know about neighborhoods and schools in Philly and Bucks. I gave him any info he asked for and directed him to websites that could provide more specific info. & answer his questions. So all in all the trip went well with no issues. How do you not tip a driver after this trip (driver or no driver)? Rider payment 17.87 My pay out from this trip was 11.47 approx. 11 miles 17 min. It's not like he just paid for an expensive trip. Quite sure driving their family owned tractor trailer, owning a fleet of black cars and bragging about all his money. Between the dirt road with potholes, driving back to get what he forgot through the dirt rd & muddy potholes yet again and not cancelling like the previous 2 drivers. I also had to wipe down and vacuum the inside and outside of car again before I took next trip. Lastly he was a driver could've given me at least 5.00 but should've given even more. At least in my opinion. Am I wrong in feeling this way? Please share.
Conclusion - Some people get it and some people dont.
Thoughtful, kind generous passengers :)
Friday night trip
Went to pick up was asked to wait for Bride and groom to say goodbye. Took 4 passengers with a few gifts that they loaded. They ordered XL instead of trying to cram into smaller car. Had to drop bride & groom 3 blocks before final destination, people were waiting to unload gifts. Dropped off last 2 people. Trip details - 27 min total wait & travel time approx 11 miles = 36.77 from Uber 40.00 cash tip and 10.00 tip on app. from passenger, extra bonus = box with really good chocolate chip and sugar cookie :)
Grateful but hell would've been happy with 20.00 cash
Wish for more thoughtful generous people like these 4 passenger
Yet another careless, irresponsible, dumb parent again today this time it was Lyft. I pull up to 2 teens and out comes a late 30 early 40 something mom with a 4 yr old. I tell her sorry cant take you without carseat. I quote "this is rediculous you are the 2nd driver who will not take us, what is the problem with you drivers". I laughed. I then responded we dont have the problem you do. You may not care that your child goes through the windshield or is ejected from car and his badly injured or killed but I do. I will bet within minutes of the accident you have an appt with a lawyer to start filing lawsuits against me because I chose to drive with your child not in a car seat. As a parent what the hell is your problem? At first she was shocked. Once her pea sized brain processed what I said then the "how f ing dare you more obscenities such as the ever so classy c word followed that was the last I heard as window went up & I was 3 houses down by then. I am waiting for a a message from Lyft or waiting to log on and not be able to. Although I would hope she wouldnt embarass herself further by telling yet another person how irresponsible, unfit, and careless she is. This took place around 8am. So far can still log on. Lol If it comes to that oh well. I keep my mouth shut all the time but enough is enough Uber and Lyft should automatically ban them from platform if requesting rides with young children and no car seat.
Can someone explain to me why Uber thinks that drivers would buy into this crap? Is there any driver or would be driver out there that thinks Uber is honest, kind, caring, and generous towards the drivers? If so do they have a brain? Lyft, they just try to fly under the radar and stay away from negative publicity as much as possible. Hides in Uber's shadow but they are no better.
An online school that they claim you can attend or a family member 100% of tuition paid. BUT because we all know there is a catch, well more than one. Surprise surprise. It's all fluff and PR to make it look like Uber cares and treats drivers well. Public will think Uber is just wonderful. You have to maintain a certain acceptance rate above 85% , cancellation rate below 4% maybe not sure about those numbers but if not correct very close. Rating must be 5.85 I think, you have to maitain platnimum or diamond status and do X amt a trips per month. As you can see its not so free. I would rather pay my own tuition than be a slave to Uber and suck up to riders to maintain my rating. I would be highly upset if a few riders were the cause of losing my so called free tuition because they didnt like my air freshner or the many other stupid reasons they give lower than 5 stars to drivers. RedANT explains it well and BigFrank sums it up. Anything Uber gives comes with a cost to the driver.
Many people have their eyes glued to their phone and pay no attention to route especially the younger passengers (20 somethings). When I pull up I ask their name. Once in the car and I start trip I sometimes remember to check their destination address with them sometimes I dont. I've had a few lately who will say "what address do you have", "what address do you have want to make sure I put right one in" or "do you have right address" At first I thought why are you they asking me what address dont they know. I joked with a few riders as to not kniwing what they entered they responded, "too many horror stories I check the pic, what kind of car, license plate, and if you as the driver dont know my address something isnt right". If its a busy area with multiple groups of people they need to tell me address before I show them what I have as someone may be stealing a ride lol
Check to see if the drivers picture matches, license plate, and car are correct. I have had quite a few passengers recently who ask what address I am taking them to. If I cant answer that you best not go for that ride.
Ubers background checks are 3RD PARTY they are NOT ACCURATE no matter what 3rd party company does them. You need to do a FINGERPRINTED FBI background check for all info to show up. I am sure some of these drivers who do commit crimes may not have been caught before so they dont have a record yet.
I dont even stop when I see they have small children if possible. All they do is argue with you or say"I never had a problem before" or "other drivers do it".
Thanks RedANT. Figured is was basically BS. Just more fluff to make it look as though they care about drivers when its nothing more than to keep us on road accepting crappy requests (pool and express pool). Uber support is people who I cannot understand and they cannot understand me. They do exactly what they do when you send a message through the app, read a scripted answer. When you try to explain the issue they just keep reading the same thimg over and over. Those gas stations have the highest price in our city and there are not many of them. Would have to drive 3 miles at least to get to one. Keep the scolarship to the online school and pay us more.
Thanks for the tip RedANT. I was lucky with this rider. It could've went a whole other way. Sometimes these thkngs happen and I dont always think them through. He lived 2 blocks away. I had asked his friend to tell him I had it and would return it that afternoon when I got up. I work until 3/4 am sometimes later, I am not up at 8/9. Friend nevef told him so I get why he went looking.
Just started signing up to try this. Have a few videos left to watch. Figured on weekdays when Uber is slow I would try this. I like that you can bring friend, family member, or dog with you. The dog we definately make someone think twice about stealing packages from your car. It would be great if some drivers who deliver for Amazon would share their experience.
On the booster seat instructions it said 4 and up. Thank you for clarifying that it is 5 and up. If a child is 4 and is the correct height and weight for booster can it be used? I have no intentions of buying any other seat, I just decline taking passengers with young children. I had a trip request Halloween night that as soon as I seen there were 3 kids that needed seats i kept on driving and cancelled. I hate to even stop because riders get angry and argue with me. It's not worth it for any amount of money to pick these riders up. Aside from insurances issues, law suits, etc... I dont want to live with killing a child because they were ejected or thrown through the windshield. I dont understand these parents at all. Two separate pick ups replied "they will be fine". You dont know the drivers that are driving your children. We could be reckless, high, drunk, tired etc.. Why would anyone think its ok. I just dont comprehend what these irresponsible parents are thinking. What if parent brings the carseat and carseat is defective and you get in accident? Are we still liable because we transported them? Thanks for great info.
I've had riders tell me I was going the long way and redirect me. If the rider tells me a better way I follow their directions. I've never ended up taking a longer route from their directions. I also had people back seat drive although annoying I just tune them out. Sometimes the GPS has you going in circles, takes you off a road only to put you back on same road, or gives you directions that are just plain wrong. I am sure this woman knew their route home. Older people are set in their ways and dont deal with change well. As a driver would it be the worst thing ever to oblige and follow her directions? So you lose 3 min deal with it. I have countless riders tell me how their last driver will not let them give directions when driver is taking longer route. If a rider is headed home or work a route they have taken for years they probably know the best way. Drivers need to be more understanding and have patience. You are dealing with the public. I've had a few difficult annoying riders that I would love to toss out but its not the right thing to do. Obviously there are times when its justified but definately dont seem like it is here. Driver needs to learn how to have some patience especially with the elderly. Just another reason to have dash cam. Although I think dtiver would've lost on this instance
How did you guess? Lol Request for XL pulled up surprise, surprise, 3 adults a 3, 5, and 7 yr old. When people request a ride with children who need a car seat and they dont have the seat with them driver should get a fee. That would stop these idiots. Same with having 5 riders who order X. Charge them for making driver show up knowing they are not supposed to do this. If Uber/Lyft would charge this crap would stop. Uber/Lyft dont care because they know one driver may decline these people but another will pick them up. Thankfully I only had to drive 2 blocks. I didnt even stop just drove by and cancelled.
I feel your pain with the language barrier especially when driver gets lost. Many of my passengers have had similar issues with drivers that dont speak English.
Thank you gmom10.
There is Uber SUV with carseat but if parents wont purchase a cheap carseat they sure as hell wont pay the price of the SUV with carseat. I dont understand these parents. What the hell are they thinking? Onviously they dont think or care. Their logic must be it wont happen to them. They need to wise the hell up.
I needed one for my daughter in laws nephew last week. I dont have him much but when I do I dont want to be driving him with no seat as his parents dont seem to care. I picked a lady up yesterday who Ubers everywhere including daily to work and home. She drops off and picks her 3 yr old up also in Uber daily. Ubers on weekends also. I just dont understand these parents. I dont know if I would be comfortable taking my toddler in an Uber period let alone no seat. You have no idea if drivers are tired, on drugs, reckless, etc... How do you as a parent put your child in a car with a stranger in no car seat. It's beyond my comprehension. The parent at the ER broke my heart as I hated to leave him although I am sure next driver picked them up. Just dont want to be in that situation again. Parents may be irresponsible but I just cant do it.