RIDEGURU
Monica Castleberry (momof4)
Ride Expert from Philadelphia PA
Mom & Nursing Student by day Ride Share Driver by night always on the go
8198 Rider DriverActivity
Posts by momof4
-
Uber's Secret "Project Luigi". Just another way to put the screws to the drivers.
Uber has 180 of Change, Uber Pro. Lyft in some markets added the long pick up fee for drivers. Then … -
Lyft finally got some B@!!$! They made a positive decision on their own without waiting on Uber to do it.
WTG Lyft! I always call these companies out for their BS however they have made a positive decision for the … -
Lyft finally does something right! About damn time.
Its about damn time! We have been complaining about this for months. Although it helped drivers it screwed up with … -
Is Uber's Customer Service Reps causing drivers to lose out on tips? You be the judge.
Or is Ubers app? Or both??? My son & his gf went out Friday night to his Christmas party & … -
Uber drivers seeing Surge Amt. on their maps but what is Uber really charging the rider? Where is all that money going? I can tell you.
I've seen this on 2 other occassions when my kids call me for a ride. This all started back in … -
Hope drivers dont fall for this! Drivers will end up working for free. Is there anything this company wont do to screw over drivers???
Just another way to not pay drivers. The interest will be so high drivers will be driving for weeks to … -
Uber wins small Victory in CA rape suit. What do you think?
I dont agree with Uber very often. They usually are at fault. However in this case it was not their … -
Didn't Uber say they were deactivating riders with low ratings?
I know Uber said they were giving riders time and suggestions to improve their ratings. That had to be at … -
Is Uber serious? Uber Offering snacks now when logging off.
Went out to drive today. Logged on accepted a trip. Completed it. Logged off to run an errand. The app … -
More on the Axios interview with Evil CEO Dara K. This dude is a total jerk.
The only thing this man gets right in the interview is autonomous vehicles are a long way off. How much … -
Lyft wants you to give up "Car Ownership". Say goodbye to your car and rely on using Lyft to travel.
Lyft wants you to "give up car ownership". They will help you sell your car. They paired up with Carvana … -
AXIO on HBO interviews Dara K. on drivers wanting to unionize. Short video. What a joke.
See link to interview below. Dara definately dont want drivers to form a Union. This last statement from him is … -
Will Uber and Lyft ever stop fighting laws? How do they get away with ignoring laws? Is drivers ever going to make what they deserve?
Will Uber and Lyft ever pay the drivers what they deserve? Will driver rates increase? Why don't Uber & Lyft … -
Drivers don't forget Thanksgiving Eve is the busiest drinking night of the year!
If you are new to driving for Uber & Lyft or you never thought about it this is the best … -
Uber being Sued by 96,000 Drivers in NY. When will it end? When are they not being suec?
Many wonder why Uber isn't profitable. Lets forget about about self driving cars, flying taxi's, submarines, helicopters, low rider fares, … -
Too funny!! Angry Moms Road Rage Against Lyft Driver. I would say Unbelievable except in todays world.
I have to say she deserves Mom of the Year Award for 2019. Click on link. The video/article is pretty … -
Will never take a NY trip again. Ever! Few questions in comments if anyone knows the answers. Would appreciate it:)
I try to avoid NY trips. I can usually tell on Uber by the amount of time as its a … -
Car accident recently. Will my Insurance notify Uber or Lyft for any reason?
PA driver. On the way back from a trip both apps were off as PA drivers cannot pick up passengers … -
Uber and Lyft Ballot Initiative guarentees only $5.64 per hr. for drivers in CA. Total BS.
http://laborcenter.berkeley.edu/the-uber-lyft-ballot-initiative-guarantees-only-5-64-an-hour/ -
Lyft Pink Membership $19.99 per month. Offers 15% off, waived lost and found fees, and more. Is it worth it?
https://amp-usatoday-com.cdn.ampproject.org/v/s/amp.usatoday.com/amp/2484960001?amp_js_v=a2&_gsa=1&usqp=mq331AQCKAE%3D#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.usatoday.com%2Fstory%2Fmoney%2F2019%2F10%2F29%2Flyft-membership-plan-lyft-pink%2F2484960001%2F
Featured Answers by momof4
-
This happened to me quite a few times. This particular night I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5 blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.
-
I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight. She was out right rude and bossy.
The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night. No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories.
-
This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around. My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately.
-
I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house.
-
Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.
-
Uber and Lyft base fares on the longest route to riders destination (time & miles). Most Drivers take the shortest route. Driver is paid for the miles they drove & the amt. of time it took. I arrive at riders destination switch off GPS & go back to Uber or Lyft app. It will say 5 to 15 min until destination. I do the speed limit, I use WAZE app, my car doesn't fly, and its not an amphibious car. Passenger got charged for that 5 to 15 min even though it didnt take that long and they get charged for the miles I didnt travel. This is why drivers are complaining. Uber and Lyft are making a few dollars less than us or the same amount. Nothing we can do as we agreed to be pd per mile and time. Upfront pricing scam. What sucks is riders think we are getting 75%/80% of the fare so they may not be tipping for that reason. Especially on long trips that are 50.00 to 150.00. I am driving for Uber as I text this. When I have some free time later today I will post some screen shots so passengers can see whats going on. O will also screen shot my next trip that says we have X amt of time until destination when we are all ready there.
I agree. Its rude and unprofessional for a driver to be on their phone. Most places of employment if not all prohibit employees from using their phone during work hours. Why should this be any different? I also think its rude for a rider to enter the car on their phone while not acknowledging the driver at all. At least upon entering the car say hello then go back to your call. Had a lady one night enter car yapping on phone this continued whole 45 min ride and then exited car still yapping. Not a hello, goodbye, or thank you.
I see this is an old question but going to throw my .2 into it anyway. I agree with CaspPer. If its a subtle sign, tip box, etc. Then I do not see the harm and definately dont see why you would give driver low rating. Zaferian I agree with you on that one, not buying that story. Kstark77 no one is asking for "the community to subsidize workers". In the taxi industry it's well known you tip the driver. I get technically Uber isnt a taxi but same concept. You are getting a discounted ride compared to a taxi, you are getting to and from somewhere safely, if you are happy with the service dont get why cant you tip the driver a few dollars? I know many drivers that go out of their way for riders or provide amenties in their vehicle for riders. Not to mention the crap we put up with from certain riders. A $2/$3 tip is not "sticking it" to the rider. Just seems like you are too cheap to give a small tip for a job well done. You probably dont tip in restaurants either. Waitresses only get pd $3 so why should "community have to subsidize them"? Happy everyone doesn't think like you.
His videos are on you tube. One guy wasnt too bad. The morning show hosts were awful. Lol Driver Ed Carpool Karaoke
The 1st 2 were right after detailing my car. It takes a lot to really make me mad. I can honestly say there has only been a few riders that just pissed me off. A rider chewed off her nail polish then bit her nails and left it all over my seats and floor. I am shocked she didnt bite her toenails and leave them also. Another rider ( didnt realize this until she was done) put her foot up on my counsol to lace up her dirty shoes. Who does this stuff? Never mind I know. Self entitled young rich kids using mommy and daddys money. The stripper who flipped out at me because I dont have a crystal ball to know she wanted to be picked up at the stripper exit. Apparently the app & GPS didnt know either. Then continued to bark orders not to follow GPS and last time she barked was to tell not ask me to stop at a gas station. I almost left her ass there but because I was taking a class I needed for Nursing (Interpersonal Communication)I waited. I did however confront her nicely and tell her her attitude and behavior were unacceptable and rude. She did apologize and promise me 5 stars. I really wanted to say, "stick your 5 stars to your pasties and pluck some bills from your skanky g string". Then I remembered where the g string lies and thought better of it.
I have 1357 trips, (only 1 report for nav 3 days into my 1st week of driving) mind you GPS's fault added 20 secs to trip.I maintain a 4.93 to 4.95 rating 475 5 star trips. Last and certainly not least. The rider ( I cannot figure out which one) who reported me for car being dirty and bad odor and apparently (according to email from Uber)I needed to shower. This pops up as a report a few weeks ago while driving on a Friday night. I lost it. I cancelled my rider pulled over and sent Uber some of the most nastiest emails to date (trust me I have sent some pretty bad ones) I was shocked when I was able to get back on the app in the morning. I thought for sure I would be deactivated. I sent screenshots of my car, pics of the air freshners I use. I do not since the 6th grade leave my home unless I am showered, hair washed daily, make up on and clothes are never worn more than once before they are washed. My kids think I am OCD when it comes to wash and cleaning. My clothes have to smell like fabric softner when I put them on or they go back into the wash. Lol I will also mention I use deodorant. I am in Nursing school which thry dont tolerate bad hygeine and I work in hospital where I cant smell either. I wouldve been less angry if they reported I was falling alseep at the wheel (although I dont do that either). I was so furious I retired for the night after 3 rides. Texting this story is making me angry all over again. Lol I went back and forth with Uber for about 7 emails from me 3 from them. How dare they believe 1 rider report assume they are telling the truth. I hope their dumb simple minded asses didnt refund this piece of shit rider. There was more bad language used. Language I never use. Dont think its a good idea to put certain words up on this site lol They email me back saying they dont always believe rider especially since there are no other reports but they are just trying to help me with telling me what rider said and give me suggestions. Wait you just said you didnt necessarily believe them but now your suggesting air freshner and better hygiene again. I finally gave up. Told them what I thought about rider, report, and their responses and called it a night. Nothing has pissed me off more than thst night. So wish I knew who it was. I had no issues with any rider other than the foot fetish guy who wanted to know about my shoes and a guy who said he left his cheap throw away cell in my car which was not in my car (I even checked gas station/mini mart I took him to to make sure they didnt have it).I had few rides that week and only drove 2 days. Guess Ill never know. Yet again my answer turns into a book. Sorry again. :)
I started passing on riders under 4.7 but I started seeing a decent amount of ratings under that. I couldnt afford passing up that many trips. I started taking trips under 4.7 although I am not seeing many anymore. The riders were nice decent people that I had no issues with other than maybe no tip. The 4.5 passenger I passed on 3X was probably scratching their head because no one was accepting their request i would've loved to have been watching it play out. Lol It took at least 10 min for the request to be picked up possibly longer. With Uber i dont like that we have to rate passenger immediately wish we had until after shift was over.
Uber doesnt make it easy for rider to tip. They first have to rate you for the tipping screen to pop up. A little more than half my rides have rated me so lets say 65% rate me they see tipping screen. The 35% that dont rate never even make it to tipping screen. They would have to go into "my trips" click the driver then there is an option to click tip. Once rider is out of your car you become "out of sight out of mind" for the most part. They will probably never see you again so why tip? So your in a restaurant you are a decent human being and leave tip because its the right thing to do. Other people leave tip because you pay waitress she brings your change. They dont want her to think you are a cheap jerk so they tip. Once rider leaves car they never see you again so who cares what that driver thinks. That is why you get those passengers that say "I'll catch you on app" they dont want you to think they are a cheap jerk but we all know 95% of the time that means a big fat no tip because they are that cheap jerk.
It would be awesome if gratuity was automatically added in at say 15% to 20% and an option where rider can choose to tip more if they want.
Remember that #deleteuber movement maybe we should start a #tipyouruberdriver movement. Start a #TIPTHEUBERDRIVERCHALLENGE 25% or 50% of fare. Lol
There was a #tipthebillchallenge last month circulating. Tip waitress 100% of bill. People tipped what the bill was and then took pic of receipt and uploaded to twitter.
Not something I would personally do. Some drunk and not so drunk riders did it. He posts video with their permission on youtube. A morning show did a story on him and took a ride. Some of his videos are funny. Better than having riders who are completely silent. Hate those awkward rides. Provides some entertainment while you are headed to destination.
Checked fares tonight got one for .39 on a pool. Had a ride that fare was lower didnt get it on that one.
If you drive for long periods of time you really should try to get out of car every few hours and take a walk, stretch. Obviously its not good for ypur back but blood clots can be an issue. When you sit or lay in one postion for long periods especially if you are older, over weight, not in good physical condition, etc... all jokes aside this can still happen to young skinny people. If you are getting leg cramps you can also try eating a banana. If you are not getting enough hydration and are somewhat dehydrated potassium can drop causing cramps. Best thing you can do to help with back pain, leg cramps, avoid blood clots. Get out of car every few hours stretch, walk around, and stay hydrated.
Has anyone ever had Driver Ed? If so did you do the Karaoke?
Totally agree. Had to call AAA to jump my car today. Always tip the AAA guy/girl who jumps your car, changes your tire, or breaks into your vehicle when your child leaves them in the car.
Why are you driving underage female passengers?
I drive at night, love to drive fast, but there are certain hoods that once I drop off I dont stay. I will drive rider into these hoods just choose not to stay in them. Most police officers try to avoid them. Unless you are packing, have a bullet proof vest, full body armour, bullet proof car you dont want to stay in some of these hoods in Philly. Thats where I lose money, not accepting trips until after I drop rider off and get back to safer areas of the city or suburbs.
Thats awful. You have no idea what you are getting yourself into then. Not that stars are a great judge of character but still.
That is the lowest ive ever seen in the 15mths driving 1352 trips. I noticed the rating because on new app everything is so small that is the easiest to see lol. Not only that I was sent the request 3 different times in 5 min. It was around 10pm on a Sunday before football started lol
We were not able to collect our pay. As a driver you have a choice to get paid weekly or you can cash out up to 5X per day for .50 each cash out. Uber's payday is on Wednesday which in itself is an odd day so maybe as a driver you cash out on Friday well guess what there was a glitch and you couldn't get your money. Drivers may need their vehicle cleaned, gas, a repair, or pay their phone bill, toll money (as we pay tolls out of pocket & get reimbursed).When drivers need that money before payday they cash out. Some cities drivers had to wait 4 days until they could cash out. Personally I cash out everyday now because of the same "so called glitch" 2 months ago same thing happened twice in 2 week period. If your boss came to you and said there is a glitch we cant pay you obviously thats an issue. Not only did you not have any access to your money but all the rides you gave Friday were no showing up and then again Saturday so you have to hope when they finally did show they were all there and all correct. If you give 50 rides per day its difficult to remember every ride, mile, etc.. Uber sent us a message "no worries your money and trips are safe with us" sorry nothing is safe with them. They are a company that has a rep for being anything but trustworthy. I am sure you were not expecting a book when you asked your question but hope this answers it. :)
I get why drivers get annoyed because it is wear and tear on door, the window, door locks, etc. Those things are all in the door panel that can come lose or break. I also understand the passengers point of view. When I took my 1st ride what did I do? Slammed the door. Not intentionally. It's impossible to know how much force you need to shut every door on every car out there.
My only advice is DRIVER: open door for your passengers and close it.
RIDER: if you know that drivers are getting annoyed try to close doors with less force. It can be costly for driver to repair or replace.
They are blaming the "glitch" on the new driver app. The issues I have with that are the new driver app isnt available in every city yet. From my understanding the problem with the app was worldwide. The other issue is approximately 2 months ago when we all had the old app the same problem happened. I cashed out 2X and the app kept saying my $ went to the Uber debit card. Problem is I dont have the Uber debit card. I called Uber they said it would be fixed in 24 hrs. It took 3 days before you could cash out. I lost 3 days of driving and didnt receive my money until almost a week later. Then approximately 2 weeks later it happened yet again. Although it only lasted approximately 32 hrs. I am not buying their excuse.
People have bills to pay, they need gas to be able to drive their car, toll money, feed their families etc.. What other company do you know has their employees work for free? They have proven over and over again they cant be trusted. The message I kept getting over weekend is "no worries yiur trips and money is safe with us". Are they serious? Do they think anyone believes it? They put out these commercials about transparency, making things better, 180 days of change etc. The best is they claim that drivers helped with this new app. What drivers that helped with that app would've agreed with the new surge? There is no big difference with this new app but yet they make it seem like its a big deal and helps the drivers. The only thing that will help the drivers is to stop the lies, pay us what we deserve, treat us better. My booking fees have been increased since Sept 1st but yet I've received no notice no explanation. What's even stranger is its not on all trips some are 2.00 some are 2.20 for Uber X. Some are 2.50 for XL some are 2.60. There are pool trips that Uber made more than I did and its not because of booking fee at the time I only had 1 rider. Last night I had an Uber X trip that Uber made .26 less than I did. You send an email you get a scripted answer that dont answer your question. You call you get someone that is from another country that dont understand you and all they do is read a scripted answer. You may as well have a computer answer the phone.
They just dont care about the drivers. A handful quit another 100 sign up. You would think they would want to keep experienced high rated drivers. They just dont care. I bet Dara and his stooges got their paychecks and didnt have to wait. I dont think this guy is any better than the last one. Just dont understand how they keep getting away with it.
Had a request from a passenger with a 4.5 11 min. away. Didnt accept it. I got the request again few min later. Then again a 3rd time, by this time I am 20 min away. Rating was too low. It was a rainy night and it was late but there were plenty of drivers in the area. Hopefully rider figured out that rating sucked and no one wants to pick them up because they are a jerk. Uber may not deactivate their account with a low rating but no one is going to pick them up, small victory.
I was wandering what drivers thought about other drivers not tipping when they are passengers. Had a few people say they drove for Uber. Only 1 guy tipped 2 males and a female didnt. Two young 20 something said their moms drove for Uber both tipped. I would think as a driver you would tip knowing what it is like out there.
It was 3 mile ride lol 10 min. I tipped what I did because I drive and know what it's like out there.
How do you know they didnt tip you? You cant see that until you rate them. So are you saying you give them 4 stars if they dont give you cash? What if tip shows up a few days or 2 weeks later? Why are you driving kids with no booster/car seat at all? Thats risky for multiple reasons.