RIDEGURU
Monica Castleberry (momof4)
Ride Expert from Philadelphia PA
Mom & Nursing Student by day Ride Share Driver by night always on the go
8198 Rider DriverActivity
Posts by momof4
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Uber's Secret "Project Luigi". Just another way to put the screws to the drivers.
Uber has 180 of Change, Uber Pro. Lyft in some markets added the long pick up fee for drivers. Then … -
Lyft finally got some B@!!$! They made a positive decision on their own without waiting on Uber to do it.
WTG Lyft! I always call these companies out for their BS however they have made a positive decision for the … -
Lyft finally does something right! About damn time.
Its about damn time! We have been complaining about this for months. Although it helped drivers it screwed up with … -
Is Uber's Customer Service Reps causing drivers to lose out on tips? You be the judge.
Or is Ubers app? Or both??? My son & his gf went out Friday night to his Christmas party & … -
Uber drivers seeing Surge Amt. on their maps but what is Uber really charging the rider? Where is all that money going? I can tell you.
I've seen this on 2 other occassions when my kids call me for a ride. This all started back in … -
Hope drivers dont fall for this! Drivers will end up working for free. Is there anything this company wont do to screw over drivers???
Just another way to not pay drivers. The interest will be so high drivers will be driving for weeks to … -
Uber wins small Victory in CA rape suit. What do you think?
I dont agree with Uber very often. They usually are at fault. However in this case it was not their … -
Didn't Uber say they were deactivating riders with low ratings?
I know Uber said they were giving riders time and suggestions to improve their ratings. That had to be at … -
Is Uber serious? Uber Offering snacks now when logging off.
Went out to drive today. Logged on accepted a trip. Completed it. Logged off to run an errand. The app … -
More on the Axios interview with Evil CEO Dara K. This dude is a total jerk.
The only thing this man gets right in the interview is autonomous vehicles are a long way off. How much … -
Lyft wants you to give up "Car Ownership". Say goodbye to your car and rely on using Lyft to travel.
Lyft wants you to "give up car ownership". They will help you sell your car. They paired up with Carvana … -
AXIO on HBO interviews Dara K. on drivers wanting to unionize. Short video. What a joke.
See link to interview below. Dara definately dont want drivers to form a Union. This last statement from him is … -
Will Uber and Lyft ever stop fighting laws? How do they get away with ignoring laws? Is drivers ever going to make what they deserve?
Will Uber and Lyft ever pay the drivers what they deserve? Will driver rates increase? Why don't Uber & Lyft … -
Drivers don't forget Thanksgiving Eve is the busiest drinking night of the year!
If you are new to driving for Uber & Lyft or you never thought about it this is the best … -
Uber being Sued by 96,000 Drivers in NY. When will it end? When are they not being suec?
Many wonder why Uber isn't profitable. Lets forget about about self driving cars, flying taxi's, submarines, helicopters, low rider fares, … -
Too funny!! Angry Moms Road Rage Against Lyft Driver. I would say Unbelievable except in todays world.
I have to say she deserves Mom of the Year Award for 2019. Click on link. The video/article is pretty … -
Will never take a NY trip again. Ever! Few questions in comments if anyone knows the answers. Would appreciate it:)
I try to avoid NY trips. I can usually tell on Uber by the amount of time as its a … -
Car accident recently. Will my Insurance notify Uber or Lyft for any reason?
PA driver. On the way back from a trip both apps were off as PA drivers cannot pick up passengers … -
Uber and Lyft Ballot Initiative guarentees only $5.64 per hr. for drivers in CA. Total BS.
http://laborcenter.berkeley.edu/the-uber-lyft-ballot-initiative-guarantees-only-5-64-an-hour/ -
Lyft Pink Membership $19.99 per month. Offers 15% off, waived lost and found fees, and more. Is it worth it?
https://amp-usatoday-com.cdn.ampproject.org/v/s/amp.usatoday.com/amp/2484960001?amp_js_v=a2&_gsa=1&usqp=mq331AQCKAE%3D#referrer=https%3A%2F%2Fwww.google.com&_tf=From%20%251%24s&share=https%3A%2F%2Fwww.usatoday.com%2Fstory%2Fmoney%2F2019%2F10%2F29%2Flyft-membership-plan-lyft-pink%2F2484960001%2F
Featured Answers by momof4
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This happened to me quite a few times. This particular night I get a request for Uber X I can seat 4 safely. I pull up there are 3 people they say we are waiting for one more. I am paying no attention to back seat they say ok we are good I start trip get 5 blocks from pick up look in rear view mirror I have 4 in back 1 in front. So what do I do? Do I say something? Do I end trip there and boot them out? I am sure you are all saying I would of. Lol There is 5 of them one of me, oh forgot to mention I am not in a very good neighborhood. Do I call police? I probably won't get past 91 before one of them can take my phone and if I can connect with 911 chances are police will not be there before I am beaten and my car is on cinder blocks. So I take my time ride the right lane nice and slow, stay away from traffic. We get to destination still in another crappy hood. I quickly end trip. The person they are meeting doesn't answer their call so they are not moving out of my car. Uh hello trips over. So they continue to sit in my car for 10 min deciding what to do. Fnally I get another rider so I find my voice and get the courage to say "I got to go" . Still another 2 min. go by. Finally guy comes out and they get their stuff out of my trunk and go on their way. Now I pull up with doors locked and don't unlock until I know how many are getting in my car. I've learned quite a few lessons driving for Uber this past year.
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I've picked up strippers twice. One stripper had a fit & started screaming at me because I didnt pick her up at stripper enterance. The app put me in front of the place. I had never been there before. She called me screaming so I drive around to where she told me but there were people all over plus 2 entrances/exits so I ask the first female I see if she was my passenger. She ignores me then I see Mr. Big and Beefy with the tight muscle head shirt on wave me over. She opens door starts screaming why didnt you come here 1st & why were you talking to those people? I try to explain that the pick up location put me up front and what people are you talking about? She screams the people in the car. I reply "what people, what car" . She screams again the people in the car. I am getting annoyed now, because she hasnt stopped screaming at me and what people in what car not a clue who she was referring to. I should've left when I was eligible for cancel fee. We drive a mile GPS says make left turn screaming stripper barks order i will tell you where to go. We go another mile another barking order "pull into that gas station I need something". She needed something all right some manners or a foot up her ass. I pull in to this gas station that is packed has a line of cars to get in (will explain the line of cars at 3am at a gas station another time). I finally get into lot she gets out and I plot my escape. Why should I take her screaming, order barking ass anywhere else they dont pay me enough for this? I put the car in drive ready to pull out and my guilty conscience kicks in. Its 3am you cant do that. Then the little devil on my shoulder says go for it. Good conscience won I stayed but when she got back in I had a little talk with her. By the time i dropped her off she was happy. So happy when she got out she said "i am going to give you 5 stars". I wanted to reply "stick your 5 stars so far up (that thing you shake for money)that they shoot out of your mouth and hand over some of those bills you made tonight. She was out right rude and bossy.
The 2nd stripper I picked up didnt yell at me but she also barked orders. Wont get into much detail as I just wrote a book about stripper #1. Her barking orders were hello as she entered car order #1"put this radio station on, order #2 turn volumn up ill tell you when to stop" #3 dont speak to me while music is on #4 put the heat up. No please no thank you ànd you guessed it no tip. Last but not least we pull up to destination my app shows end trip you've arrived i end it wait for her to get the hell out. But she needs to bark 1 more order #5 "I've never been here before just sit here until I can find my friend then you can leave". Must be a stripper thing to bark orders and not tip. These 2 were in my first month of driving they taught me a few things that night. No, one of those things was not how to work a stripper pole. Thanks for sharing R Paulson. Would love to here more stories.
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This time I pick up 3 men in there 30's from India at a strip club in Bensalem PA. They get in dont seem really intoxicated. We have a coversation then they are talking amongst themselves. I look at GPS. Its putting me on PA Turnpike. Now where ever I get off I am not going to know where I am so obviously relying on GPS completely. Go up a few exists get off. Its dark as hell. I swear Bucks County suburbs doesnt like or is too cheap to put up street lights. Everything is so dark you see nothing when you look behind you. At this times roads are not only dark but no traffic around. The guys start speaking in their language now, up to this point their conversations were all English even to each other. Before I go further I was under impression destination was one of their homes. Now I have to turn into a dark business complex. Everything closed no one around. My mind thinks they are plotting to hack me up into little pieces lol This is just too shady. No houses, everything dark, no people, no cars. I am so ready to turn around at this point but had no idea where I could go or what i would say to them about turning around. Hearts pounding, nervous. Drive about .5 mile and up on my right was a Hotel. Never so grateful to see one. This was my 2nd experience on a ride that really scared me being a female driver. I think after all my stripper, strip club experiences (as I have 2 other time I had a pick up) I need to stay away from those places. Those rides are either miserable, scarey or just plain strange. Do you think Uber would deactivate me for not driving to or picking up from those places? Lol Yes definately.
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I think you should be able to. I have had a few riders who are happy to see a woman driver. I even had a male who said he would rather have a woman because a male driver may be able to over power a male rider. Some of these young girls pass out from drinking. Some are so drunk that a male driver could do something and she probably wouldnt remember. If these women who got raped had a female than the rape would've never happened. Young women tell me all the time some of their male drivers hit on them some are just creepy make them feel uncomfortable. One young woman said her driver bought her cigs alcohol, and tried to kiss her after ride was over. Women tend not to be criminals, rapist, etc. I would think they wouldnt be hitting on male passengers to the point that the msle rider is uncomfortable. Unfortunately these women who have had these issues dont report driver because they are afraid he will come back to their house.
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Lilly, Can you please clarify or correct me if I am wrong as I dont want to be giving my riders wrong info. If you schedule a ride more than 60 min. in advance your fare is locked in. If you schedule a ride in less than 60 min. in advance Uber gives you an estimate. Then when you are matched with a driver fare could increase if there is a surge in your area. Thank you.
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Uber and Lyft base fares on the longest route to riders destination (time & miles). Most Drivers take the shortest route. Driver is paid for the miles they drove & the amt. of time it took. I arrive at riders destination switch off GPS & go back to Uber or Lyft app. It will say 5 to 15 min until destination. I do the speed limit, I use WAZE app, my car doesn't fly, and its not an amphibious car. Passenger got charged for that 5 to 15 min even though it didnt take that long and they get charged for the miles I didnt travel. This is why drivers are complaining. Uber and Lyft are making a few dollars less than us or the same amount. Nothing we can do as we agreed to be pd per mile and time. Upfront pricing scam. What sucks is riders think we are getting 75%/80% of the fare so they may not be tipping for that reason. Especially on long trips that are 50.00 to 150.00. I am driving for Uber as I text this. When I have some free time later today I will post some screen shots so passengers can see whats going on. O will also screen shot my next trip that says we have X amt of time until destination when we are all ready there.
I am a driver and I dont get mad when people slam door because its not usually done on purpose. I took my 1st Uber recently and I too slammed door but not on purpose. I do understand why drivers get annoyed. If you do 20 rides or more per day and everyone slams your door (most people do close the door harder than it needs to be) its wear and tear and eventually something may come loose or break. An easy way to prevent slamming doors is for driver to get out open and close door for passenger.
Did you call or text the driver when you couldnt get out of the building? Did you tip the driver for making them wait. That 5 min could've cost that driver another ride that paid well or maybe a ride that wouldve tipped. A text or phone call to the driver when you will be late is common courtesy. Did you offer the driver a few dollars for him to drop gloves off? Again you are causing driver to lose time. Time is money to drivers. If you reported lost gloves to Uber you wouldve been charged 15.00 for driver to return them.
On new app click on your profile pic at top right. Next screen click on help top right then scroll to bottom there is a choice that says Call Us (800)593-7069 this is the number that comes up on my phone.
There is a pic of a telephone in old driver app. In new app its under your account "contact". Just beware you get people from another county. Its just like when you send them a message you get a scripted answer back. The people that answer your call give you same old scripted answer. When you try to explain your issue they keep giving you the scripted answer. It's so rediculous I end up hanging up. One night I called 3X in hopes that someone understood English and wouldnt just read off sheet of paper. I ended up flipping out told them what I thought of them. This all started when i was asked to identify myself they told me I wasnt the right person. Deactivated me for 2 days while they investigated. I was reactivated with no explanation. Told me I had to put new profile pic because the one I had was unacceptable (pic was approved and up for 10 mths when this happened)After I flipped out on phone For 2 weeks every night I was driving I would be asked to verify my identity. This would happen in the middle of driving passenger doing 65 mph. It would happen 7/8 times a night. They would tell me that the profile pic I had on my account had to be retaken. They would keep rejecting pic. I figured the man I flipped out on was getting payback. 😊 I try never to call there again. Lol I am not 100% sure but I think when they finally put an option up to call support and speak to someone it was only in a handful of states.
It was fixed in Philadelphia by early Sunday morning. Uber is giving free instant pays for the week. Big deal saving drivers .50 for all rhe aggravation they caused. People had no $ to drive, pay bills etc.. Just more proof Uber doesnt care about their drivers. From what I've heard it was happening everywhere. Happy its fixed for now, until the next time.
If you call 911 from your phone chances are they cant always track down your location. Unfortunately 911 is outdated when it comes to finding people's locations. As riders or drivers we share our location with Uber so Uber does know our current and correct location. I never thought I would say this but If you are ever in a bad situation, dont know where you are, have no address, you are actually better off going through the Uber app to contact police. Uber can relay your correct location to local police. Local police cannot always find your location. Some cell towers will put your location many miles from where you actually are. 911 in the US is supposed to have there systems upgraded by 2021 until then you may want to use your shield at bottom left if you are in trouble.
Thank you for your answer. When my tips show up days later I am able to click on transactions, tip, trip details and it shows me date, pick up location, and trip details. I havent checked since the new driver app came out but I could see it on old app. Yes, it is nice to see who tipped.
My son drove for Uber 2 months ago for a few weeks as he was between jobs . The car is in his name, the insurance is in his name, but the registration is in my name. He was able to drive for Uber. Maybe a mistake on Uber's part but he was approved to drive.
Not the first time they did this. Happened few months back. Drivers dont matter. Ten can quit tonight 50 will sign up tomorrow. So easily replaced. Dont forget Uber says "no worries our trips and money are safe with them". Received that message about 5X now.
I dont think it is. This happened a few months back slso. Although ladt time you could see your trips. I now can see my trip info from last night but cannot cash out. Made more than I thought so that helped but doesnt help that my 7 phones on my acct. may be shut off and 140.00 to turn back on. I am sure t mobile will not care that Uber didnt pay me. Ladt time this happened lost 2 days driving didnt have to drive. Lets face it they dont care about drivers because a whole new crew will sign up to take our place. There plan is to get rid of us anyway.
So wish every driver would turn off their apps. The Wednesday before Thanksgiving was extremely crazy busy. Here in Philly it was insane the amount of riders who needed rides. People were walking home from bars as they couldnt get an Uber, Lyft, or cab. Whole city surged until after 3am. People were begging me to cancel my rides and take them home for cash. My phone was non stop going off while I had riders. It did not stop 27 rides one after another. Talk about cherry picking your rides. Lol I accepted what I could. Nevervseen it like that again on any holiday not even New Years Eve. It's hard to not go on knowing what kind of money you make on a night like that. Aside ftom the fact you need the money. Uber knows that. Would be nice though.😊 I am going to guess we are not seeing our money until "payday" which I think they changed the day until following day. How convenient, they chsnge the day and now there are issues. I guess Dara and his stooges had to get paid. You know they got their paycheck.
It's a joke. How does he think its fair that the driver who it may take him 10 min to get there on his own time, gas, etc.. for a 3.00 ride. Maybe Uber should considered a premium short distance fee :) I bet his lazy ass would walk the 2 blocks then or if driver gets lets say X short distances trips in X amt of hrs. Uber gives promotion bonus of X $. I also would be willing to bet this dude dont tip.
Uber/Lyft riders are getting DISCOUNTED rides, amenties, cleaner, better smelling cars than they would in a taxi. Some drivers even stop at stores, drive thru's, etc at no charge. I've seen countless taxi's driving in 90 degree hot humid weather with windows down no AC. Dont know if its broke or they are too cheap to run it to save gas. Most instances Its a shorter wait time than taxi.
What do people expect? Too much! If you want something better than as with all things PAY for it. Many riders NOT ALL expect Limo type services while paying Uber X, pool, pool express prices. Limo will wait for you, stop multiple places, have amenities in their limo, professional drivers, alcohol in vehicle, etc. Expect to pay 150.00 or more (not sure of current limo prices) for a short period of time. Someone PLEASE explain their logic to me why we are expected to provide those things for a 3.50, 10.00, 25.00 etc ride? Then after all that we get rated with stars. One star because we dont let a rider drink alcohol, pile 7 people in a 4 seater, someone doesnt like our air freshner. My 2 favorites gets annoyed when we have to pick up additional pool riders or just wants a free trip and makes something up. Someone gets annoyed with limo driver and few people complain they may get told about but I am sure they dont lose their job. What was the original question?lol Sorry I'll get off my soapbox. Appreciate if you read this through (: I dont know to be short once I get going. 😊 Have a great day all. Be careful out there and be safe😊
I got message saying "your promtions and money are safe with us". That made me feel so much better because we all know how honest Uber is. 😊 Concerned because when this happend few mths ago it took almost a week to get money. Then happened 2 weeks later although that was only 32 hrs. Apparently in CA 2 cities are still awaiting their money. This happened to them in beginning of week. They dont care about the drivers at all. SMH.
I tried Lyft a few months ago 15 trips, approx 12 were 7.00 the rest were 10, 12, and 14.00 this trip was 17 min away accepted it by accident. Quite a few requests were 10 min or longer. Uber dont give much and it dont happen often but at least you have a chance for long pickup fee. Most of my trips were Lyft line (forget what its called). :) When I drive my Ford Focus its great on gas but now I have my Honda Pilot out on road those lyft line rides barely covers gas.
Well said. I am so tired of hearing how awful the drivers are, the scams we pull, the list goes on. Yes there are a few awful drivers that lie and cheat but as in every profession we are not all bad. Just tired of being nice, going above and beyond for what a 5 block trip for 4.00 and 1 star because I wouldnt let you crack open a can of beer while I am driving, or I wont drive your 2 yr old without a car seat, and this list goes on. The backlash will start "then why do I drive for Uber"? The flexibility I need right now and fortunately all riders are not bad. On top of all the negativity and complaints we are not getting paid now. We cant see any our trips. But Uber assures us our "trip info and money is safe with them". They cant even tell us when the problem will be fixed. Think its time to bring back #delete Uber. Guess its time to go on over to Lyft. I dont think my car insurance co, car pymt, utilities want to hear "you have to wait because Uber cant pay me what they owe me". This just gets worse everyday.
UPDATE
Just called Uber. Same ole BS. There is a problem with seeing your trips, the amount, and you will be paid when this is resolved as we are currenty working on it. No timeline as to when it will be fixed.
I agree cant tell you how many rides i've driven longer than 7/9min. Only to have a 3.00/4.00 trip. Its so not worth it for the driver. This express pool is even worse. Trip comes up as pool doesnt let you know express until you accept. I try and stay away from pool but i do accept a few especially with new app. Print is small and if I am paying attention to road, GPS, and riderI dont have time to be reading screen with the small print now.
Yes sometimes 2 whole blocks lol.
As a driver you would really have to do something pretty bad to.piss me off and rate you below a 5. There has been a handful I should've rated below 5 stars but I didnt. We dont have much time as we cant go anywhere in app until we rate. 5 stars are all ready up its easier if you are in a rush just to swipe and be done with it. Wish we had until end of our shift to rate pur riders. I know of drivers taking stars for slamming doors. I took my 1st Uber last week what did I do? Slammed the door. It wasnt done purposely but I dont know how hard you have to push on every type of car thats out there. I was going to apologize but his windows were up and all ready pulling off. I tipped 10.00 cash so I got 5 stars Lol. I have seen post from some drivers that say they do take a star for not tipping. Not fair as I've had tips show up 2 weeks after a trip. Tips are greatly appreciated and yes it sucks when you drive 10 min, the trip is a 3.65. These people should definately take that into consideration and try to tip a few bucks. You never know what someone is going through. There may be a very good reason why they are not tipping. I try not to judge. The most annoying is when someone sits in your car and brags how much money they make and leaves you $0 or .50 thats just an insult. Or you pick up 3 Neurosurgeons up in suburbs in a huge single home they brag about their cars, houses, vacations etc... but cant leave you a few dollars for a tip. These type of people I can see a driver rating them 1 star.
Just got a notice from Uber. They will be available in November.
Thank you.
Ive seen a few questions about inspection on other sites. You have to take your car to a specific place for them to look at it to drive for Lyft? I took pic of inspection stickers and sent registration, license, and proof of insurance it took less than 4 hrs. to get approved for Lyft and I think 24 hrs for Uber. I drive in Philadelphia. Maybe I am misunderstanding the question or each state is different?